2013 KIA SOUL Complaints

The recall that was put out in September 2023 still has not been remedied as of March 28, 2024. I believe the remedy has not been fixed in a timely manner considering the direct dangers posed as a result of the HECU default. Six months without remedy, when the danger has existed since before then, is an egregious inaction on the part of Kia to myself, the customer.

No warning indicators but my steering couple has worn and my steering now has play. Many forums says this is a know problem for KIA and they should cover but I do not see a recall.

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brake, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Soul. The contact received notification NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the parts to repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available

 The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.

There is an open fire hazard recall on my vehicle, and no solution made available. When I went to the dealer for service, I inquired about this and was told that it will "probably be a while before they get to the older vehicles". Older vehicles have more wear and are likely at greater risk. Surely there is a replacement HECU module available. It has been six months since the recall, and this is a critical fire hazard issue. I want the process to move along so I no longer have to worry about a vehicle fire, especially when it has occupants. I feel like KIA is dragging its feet on older vehicles, hoping they will age out or we will sell them. My vehicle has 34,000 miles, so I will have it for many years, and need this issue resolved in a timely manner.

The contact owns a 2013 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the catalytic converters. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.

My 2013 Kia Soul has been recalled for HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) which can RESULT IN AN ENGINE COMPARTMENT FIRE WHILE DRIVING OR PARKED since September of 2023. I was advised to park my vehicle away from the house and wait for a solution from Kia. It has been 6 months that I have been unable to drive my vehicle. Kia states that a remedy is *still* unavailable.