2019 KIA SOUL Complaints

Bought a 2019 Kia Soul+ and after hitting a few hundred miles outside the 60,000 warranty the engine dies to the point Kia has to replace the whole engine.

I was backing out of a parking spot. As I tried to brake in order to slow down and turn my car around to leave the lot, the brake seemed to be stuck against the floor and wouldn't work, the steering wheel also locked, and I couldn't shift from reverse to drive or park. Before I knew it, my car had rolled back and came to a stop on a metal pole, causing moderate damage to the back corner of the driver's side.

TL* THE CONTACT OWNS A 2019 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND AN ABNORMAL ODOR APPEARED. THE VEHICLE WAS TAKEN TO KIA SERVICE CENTER 1137 U S 46, STE A, CLIFTON, NJ 07013 (973) 779-7000 WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CONSUMPTION TEST. THE VEHICLE OIL WAS REPLACED HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS SEEN 3 ADDITIONAL TIMES AT THE DEALER. THE CONTACT MENTIONED THAT THE VEHICLE WAS BURNING 1 QUART OF OIL EVERY MONTH. THE MANUFACTURER WAS NOT NOTICED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

THE FUEL INJECTORS GET STUCK OPEN CAUSING THE ENGINE TO FLOOD WITH GAS. ONE WAS DIAGNOSED AS FAULTY BY MORITZ KIA IN HURST TEXAS IN OCTOBER AND THEY REPLACED IT HOWEVER THEY ONLY REPLACED THE FAULTY ONE L. TODAY A SECOND ONE WAS DIAGNOSED AS FAULTY. SO 2 OUT OF THE 4 FUEL INJECTORS WERE FAULTY ON A CAR THAT'S NOT EVEN A YEAR AND A HALF OLD. I PLAN TO REPLACE ALL THE ORIGINAL FUEL INJECTORS SO IT WILL NOT BE A PROBLEM IN THE FUTURE HOWEVER I BELIEVE THIS PART IS BEYOND JUST A ACCIDENTALLY FAULTY ONE. THE CHANCES OF HAVING HALF THE INJECTORS IN ONE CAR BE BAD IS UNBELIEVABLE.

VEHICLE DRIVING AT HIGHWAY SPEEDS EXPERIENCED A SUDDEN AND COMPLETE LOSS OF POWER FOLLOWED BY FLASHING CHECK ENGINE LIGHT. DRIVER WAS ABLE TO COAST AND THE EXIT HIGHWAY VIA OFF RAMP. DRIVER CONTACTED ROADSIDE ASSISTANCE AND VEHICLE WAS TOWED TO PARKSIDE KIA IN KNOXVILLE, TN. INITIAL DIAGNOSTIC INDICATED FAILED IGNITION COIL ON CYLINDER #1 AT APPROXIMATELY 22,300 MILES.

I WAS TRAVELING SOUTHBOUND ON RTE 13 WITH MY 4 CHILDREN. THE SPEED LIMIT IS 55MPH AND THE FLOW OF TRAFFIC IS BETWEEN 55-60 MPH...WHICH IS THE SPEED I WAS DRIVING. AS IM APPROACHING TO PROCEED PASS INTERSECTION RTE 13 & EDEN ALLEN RD THERE'S A CAR AT THE STOP SIGN WHICH IS SUPPOSED TO WAIT FOR RTE 13 TO CLEAR BEFORE ENTERING. THE DRIVER DECIDED TO DASH OUT TO GO ACROSS DIRECTLY IN FRONT OF ME. I SLAMMED ON MY BREAKS AND TRIED AVOIDING COLLISION BUT IT WASN'T ENOUGH TIME. NONE OF MY AIRBAGS DEPLOYED CAUSING MY UPPER BODY TO SLAM AGAINST STEERING WHEEL CAUSING INJURIES. MYSELF AND MY PASSENGERS WHERE TAKEN TO THE HOSPITAL FOR EVALUATION. MY VEHICLE WAS TAKEN TO CALIBER COLLISON WHERE TO THIS DAY IM BEING TOLD THAT NOTHING WAS WRONG WITH MY VEHICLE AND THE REPAIRS ARE ALMOST COMPLETE. BECAUSE OF THE ACCIDENT MYSELF ALONG WITH 2 OF MY PASSENGERS WERE INJURED. TWO OF US ARE IN THERAPY. I SUBMITTED IMAGES BELOW BUT WAS UNSURE TO UPLOAD POLICE REPORT SINCE IT HAS SENSITIVE INFORMATION. EITHER CONTACT STATE FARM WITH MY NAME, ETC OR MY EMAIL FOR POLICE REPORT AND FURTHER INFORMATION.

TL* THE CONTACT OWNS A 2019 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND GOING THROUGH AND INTERSECTION, ANOTHER VEHICLE FAILED TO YIELD THE RIGHT-OF-WAY AND PULLED OUT INTO ONCOMING TRAFFIC. THE CONTACT DEPRESSED THE BRAKE PEDAL HOWEVER, THE VEHICLE CRASHED INTO THE DRIVER'S SIDE REAR OF THE OTHER VEHICLE. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAGS, PASSENGER'S SIDE AIR BAGS, AND FRONT AND REAR SIDE CURTAIN AIR BAGS IN HER VEHICLE FAILED TO DEPLOY. THE CONTACT STATED THAT THE OTHER DRIVER'S AIR BAGS DEPLOYED. THE CONTACT STATED THAT THERE WAS A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT, AND ALSO THREE PASSENGERS SEATED IN THE REAR SEAT OF THE VEHICLE. THE FRONT SEAT PASSENGER WAS UNINJURED. THE DRIVER'S SIDE REAR SEAT PASSENGER SUSTAINED BACK AND NECK INJURIES REQUIRING MEDICAL ATTENTION. THE REAR MIDDLE SEAT PASSENGER SUSTAINED INJURIES TO HIS LEGS AND KNEES. THE CONTACT STATED THAT TWO DAYS LATER THE MIDDLE SEAT PASSENGER HAD A HERNIA WHICH WAS ATTRIBUTED TO THE CRASH WHICH REQUIRED MEDICAL ATTENTION. THE PASSENGER'S SIDE REAR SEAT PASSENGER WAS UNABLE TO COMMUNICATE WHETHER OR NOT HE WAS INJURED DUE TO A MEDICAL CONDITION. THE DRIVER SUSTAINED INJURY TO THE CLAVICLE, RIGHT ELBOW, PAIN AND PRESSURE UNDERNEATH HER LEFT BREAST, UPPER CHEST AND UPPER BACK AND NECK PAIN, AND MIGRAINE HEADACHES REQUIRING MEDICAL ATTENTION. A POLCE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

DELAY THROTTLE RESPONSE. WHEN DRIVING AND YOU NEED TO ACCELERATE THE VEHICLE TAKES SEVERAL MINUTES TO RESPOND AND YOU HAVE TO PUT THE PETAL TO THE FLOOR. NO REACTION TO ACCELERATE THE CAR BUT RPMS IN RED. ALSO WHEN STOPPED AT A STOP LIGHT , STOP SIGN ETC AND GO TO GO THE CAR DELAYS AGAIN AND YOU HAVE THE GAS PETAL TO THE FLOOR AND AGAIN RPMS IN RED AND YET CAR NOT MOVING CAUSING HIGHLY SEVERE SAFETY ISSUES WHEN DRIVING AND PUTS CONSUMER AT RISK. WE BOUGHT THIS CAR BRAND NEW STARTED IN JUNE OF 2020 WITH THIS ISSUE AND HAD 22, 000 MILES ON IT. STILL HAPPENING IN ALL 3 DRIVE MODES ECO, NORMAL AND SPORT. DEALERSHIP TOLD US JUST DON'T DRIVE IN ECO WELL NOW ALL MODES DO IT.

I WAS DRIVING DOWN A HIGHWAY DURING THE SUMMER WHERE THE OUTSIDE TEMPERATURE WAS 95 DEGREES. THE SEAT BELT LIGHT DOWN THERE BY THE CONSOLE CAME ON. IT STAYED ON FOR FIVE MINUTES UNTIL I WAS ABLE TO PARK THE VEHICLE AND TURN IT OFF, THEN TURN IT BACK ON AGAIN. IT HAPPENS AGAIN LESS THAN A YEAR LATER. THIS TIME THE LIGHT CAME ON THREE TIMES IN TEN MINUTES.THE OUTSIDE TEMPERATURE WAS AGAIN 95 DEGREES. I DID TAKE IT TO A DEALERSHIP AND THEY WERE NOT ABLE TO DUPLICATE THE CONDITIONS TO SEE IF IT WOULD DO IT AGAIN.

WHILE IN PARK OR WHEN DRIVING AND THE BRAKES ARE PUSHED DOWN FOR RED LIGHTS AND SUCH THE CAR WILL SHAKE AND 'SKIP' UNCONTROLLABLY.