2011 KIA SOUL Complaints

MY SOUL WAS INVOLVED IN A SIDE IMOACT ROLL OVER CRASH IM WHICH THE PASSENGER SEAT BELT UNLATCHED AND THEEE WAS NO AIR BAG DEPLOYMENT O WAS TRAVELING AT APPROXIMATELY 60 MPH AND THE TRUCK THAT STRUCK THE DRIVERS SIDE WAS TRAVELING AT APPROXIMATELY 30 MPH...UPDATED 08-06-15 *BF

AFTER A ROUGH WINTER IN PA. STARTED HEARING A LOUD THUNKING NOISE IN REAR OF CAR. NEVER COULD FIGURE OUT WHAT WAS GOING ON. THIS YEAR 2015 WHEN GOING FOR A INSPECTION, MY MECHANIC TOLD ME THE REAR TRAILING ARM BUSHING WAS COMPLETELY WORN AWAY. HE WAS VERY SUPRISED FOR THE MILEAGE ON THE CAR FOR THIS TO OCCUR. WAS MORE SUPRISED THERE WASNT A RECALL FOR THIS ITEM. WAS VERY COSTLY TO REPAIR

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE FUEL GAUGE FAILED. THE FUEL GAUGE WAS SLOW TO REGISTER THE CORRECT FUEL LEVEL. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FUEL SENDER ASSEMBLY PUMP HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

ESC HAS ENGAGED AT 50 MPH ON DRY ROADS RAPIDLY SLOW THE CAR DOWN TO 15 MPH. THIS IS THE THIRD OCCURRENCE IN A MONTH.

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, A LOUD CLUCKING NOISE WAS HEARD NEAR THE REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHILE DRIVING OVER BUMPS IN THE ROAD. THE CAUSE OF THE NOISE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

THE REAR WINDOW ON MY 2011 KIA SOUL SHATTERED AFTER CLOSING THE FRONT PASSENGER DOOR. THE DOOR WAS NOT SLAMMED OR CLOSED WITH ANY FORCE AND THE CAR WAS PARKED AND TURNED OFF AT THE TIME. IT WAS LIGHTLY SNOWING AND AROUND 20 DEGREES F WHEN THE INCIDENT OCCURRED. THE WINDOW WAS BROKEN FROM THE CENTER, BUT THE GLASS BOWED OUTWARD AND THE EDGES OF THE WINDOW HAD CRUMBLED AND FALLEN OUT AS WELL. THE GLASS IS VERY THIN AND LOOKS TO BE OF POOR QUALITY AND I SHOULD NOT HAVE TO WORRY ABOUT MY CAR WINDOWS BREAKING EVERY TIME I EXIT THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND SHIFTING INTO REVERSE, THE ENGINE RPM'S INCREASED TO 6000 AND THE VEHICLE SUDDENLY ACCELERATED IN REVERSE. AFTER SHIFTING TO NEUTRAL, THE ENGINE RPM'S CONTINUED TO INCREASE BEFORE SUDDENLY DECREASING TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

I TOOK MY KIA SOUL IN FOR A OIL CHANGE AND TRANSMISSION OIL CHANGE. THE MECHANIC LET ME KNOW THAT THE AXLE SHAFT ON THE RIGHT SIDE OF VEHICLE WAS LEAKING AND NEEDS TO BE REPLACED. HE WAS UNABLE TO LOCATE THR PART BECAUSE MY VEHICLE IS A NEW MODEL AND THAT PART IN NOT IN CIRCULATION YET. I CALLED THE DEALER AND HE WANTED TO CHARGE ME 650.00 TO INSTALL THE NEW AXEL. THIS IS RIDICULOUS WHY THIS PART IS ALREADY WORE OUT AND THE KIA DEALER REPORTED THAT THEY WILL NOT COVER THE PARTS AND LABOR BECAUSE MY VEHICLE IS OVER THE 60,00 MILE WARRANTY. I JUST WANT TO KNOW IF OTHER VEHICLES THAT YEAR HAVE THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS SIDESWIPED AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BRAIN INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE AIR BAG SENSOR WAS RESET AND THE VEHICLE WAS REPAIRED. THE CONTACT WAS INVOLVED IN ANOTHER ACCIDENT WHERE THE AIR BAGS FAILED TO DEPLOY AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000.

VEHICLE HAS SOUND COMING FROM REAR. AFTER SOME RESEARCH IT APPEARS THAT THERE IS A BOLT LOOSE ON THE SUSPENSION ACCORDING TO HTTP://WWW.KIASOULFORUMS.COM/10-SOUL-PROBLEMS/19930-CLUNKING-RATTLE-NOISE-LEFT-REAR-SOUL.HTML#/FORUMSITE/20709/TOPICS/19930 I AM A SINGLE NEW MOM AND HAVING ONLY HAD THIS CAR LESS THAN A YEAR IM HIGHLY CONCERNED DIRECTLY BEHIND ME AND U CAN FEEL IT SHIFT. HILLS *TR