2013 KIA SOUL Complaints

I received the recall information in the mail. Found out that there is no remedy for it yet. Have been waiting since November 2023. I have not had any problem with the car but don't want to drive it or have it near my house if it can catch fire. I have it parked with the battery disconnected cause I don't want the fire to happen.

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

My complaint has to do with the current recall on my vehicle. It's not driveable as it's safety hazard - engine quits at stops no rpm's panel lights (ABS, battery (brand new as mechanic I went to put on diagnostic machine and that's only thing that showed) oil light and malfunction indicator illuminate and then everything goes off including my headlights (I was driving early evening). Called local dealer (I never received notice but by chance looked up to see if any recalls and saw it on your website. they rudely said "you know as much as we do about when we'll get parts to repair recall". Clearly it's shorting out and I'm not going to endanger myself or others but what do I do? I've have a number of medical issues and am missing necessary appointments. How much longer is it expected before recall repairs can be made? I do Thank you for all you do. I am grateful an entity exists that look out for us. Least I don't feel totally lost.

I've received two things in the mail about recalls one is about the car being able to catch on fire due to some fuse that they don't even have a part for this...this is unacceptable. I mean, how long am I gonna be waiting on a part and have to worry about my car catching on fire. second I got something in the mail about Kia being sued about people being able to steal the car from the ignition just seems like Kia needs to take this car back because it seems like there's way too many issues it very unacceptable when I have kids that this car could catch on fire driving or just sitting in my yard unacceptable

Engine Light is flashing rapidly on my car, I am unable to drive the vehicle due to safety reasons and the vehicle started slowing down then the wheel locked up and the car cut off while driving a short distance. There is a knocking and ticking sound coming from the engine. Took the car to KIA dealership they said they couldnt fix the issue with the Engine and gave me no solution. I had to pay for a rental car and do ride shares (lyft and Uber) to get around because I was told by the Dealership Adviser that doesnt supply Loaner cars or put you in a rental until you car is serviced for the recall. My car was at the Kia Dealership for two weeks. When I picked up my car i was told by the Dealership Adviser that the Engine is going bad and it will not last very much longer in need to purchase a new one soon.

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

UNKNOWN. On November 14, 2023, I received a notice from KIA about "AN IMPORTANT SAFETY RECALL." The notice stated that I should not park my vehicle indoors or next to any other vehicle, as it could burst into flames. This is a dangerous situation that threatens both our personal safety and security. It is now 3 months later (2/19/2024), and my KIA dealer cannot repair my vehicle as they have not yet received the necessary parts required for the repair. This is outrageous and I would like this matter to be resolved, IMMEDIATELY!

There is a known issue with the MDPS Flexible coupling effecting a large number of KIAs but Kia apparently hasn't included all cars manufactured during this period of time

I'm already aware of the recalls on alot of vehicles including my 2013 KIA SOUL and am aware of a judges ruling on this. How can KIA SOUL play God with peoples lives? I already filed a claim but still not not getting any help until the end of April. I'm a [XXX] woman who is at risk of getting hurt not to mention other people/and or other people close to my vehicle. This is just beyond wrong. I saved for 2 years to get a more dependable vehicles and now have to worry about an explosion. I already filed a claim but I'm scared. The radio has been funky since I got it last year. It's a used vehicle buy to me it looked new to me. I love it bur now afraid to even get in it but really don't have a choice since I'm [XXX] and don't have anyone else to get help or have another vehicle to use. I depend solely on myself. I need help with getting another vehicle until all of this mess is taken care of. I have gas gauge issues, revving up randomly, caution light staying on now and yesterday I had smoke coming out under the dash and then it just stopped while I was trying to pull off and call for help but it stopped so I came back home. The oil was changed right after I got it last year and I put new tires on it with the money I got from a junk yard in Johnson City that came to get my 98 Ford Escort that my church family helped for me after a very traumatic accident that killed my little senior rescue pommy, totaled my vehicle and I spent several days in ICU. I live on a very strict monthly income and this has caused more anxiety and panic issues that I can't even get under control with breathing exercises, journaling and taking my fur baby for walks and am back on my regular meds. Please someone needs to help me or I'm just going to give up. Thank you [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In November, the platform through whom I rent my Kia Soul delisted the vehicle due to a safety recall. Within a week, I received a notice for Recall 23V652. The issue is that the car can experience an electrical short circuit, which can result in an engine compartment fire while driving or parked. The notice helpfully pointed out that an engine fire can increase the risk of injury, but that no fix is in sight, yet. I can no longer support my son and his education (I was using the money from renting out the vehicle to pay for tuition), I cannot even drive the car to get another part time job,and despite calls and letters, nothing is being done to fix the car. It's been 4 months without transportation. To add insult to Russian-Roulette injury, ANOTHER notice arrived from Kia advising that thieves have an easy time breaking into a stealing certain vehicles (Offer QHJWT) and if I could just drive my car and get someone to agree to have the ticking flame-bomb in their parking lot, they would fix this - at no charge. I need the car to work. I need the fix. If not, I need my money returned. I continue to make payments on a car I cannot drive. I will also file a complaint with the FTC. Note: when I first filed, I did not smell a burning smell. I got that smell on a quick 4 minute trip to the store, so do not drive the car at all.