2011 KIA SOUL Complaints

I WAS DRIVING AND A PEBBLE HIT MY WINDSHIELD CAUSING A CHIP WHICH TURNED INTO A CRACK. I GOT IT FILLED AT SAFE LITE. 3 DAYS LATER ANOTHER PEBBLE HIT MY WINDSHIELD CAUSING A CRACK. IN THE PAST 3 YEARS MY WINDSHIELD HAS BEEN HIT & CRACKED AT LEAST 10 TIMES. I HAVE BEEN DRIVING 18 YEARS AND HAVE NEVER HAD A CHIP OR CRACK IN MY WINDSHIELD.OBVIOUSLY KIA SOUL WINDSHIELDS ARE DEFECTIVE AND SHOULD BE RECALLED. I SHOULD NOT HAVE TO PAY OUT OF MY POCKET THE COST OF A NEW WINDSHIELD. *TR

TOOK CAR TO KIA DEALERSHIP BECAUSE OF A CLUNKING NOISE IN REAR PASSENGER SIDE OF CAR WHEN CAR HIT BUMPS IN ROAD. TECHNICIAN WAS AWARE OF PROBLEM ON THIS TYPE OF CAR. THEY RETORQUED THE REAR CONTROL ARM BOLTS. I DO NOT KNOW IF THEY DID OR DID NOT HAVE A SERVICE BULLETIN ON THIS PROBLEM. I JUST WONDER HOW SERIOUS A PROBLEM THIS COULD HAVE BECOME. *TR

WITHOUT WARNING AND WHILE DRIVING ON DRY PAVEMENT EVEN AT STEADY SPEED ESC WARNING LIGHT FLASHES AND VEHICLE SUDDENLY LOOSES POWER DRASTICALLY (BARELY RUNS) .ESC ACTING LIKE CAR IS ON ICE WHEN IT IS NOT . DROVE 1 MILE ON DRY PAVEMENT WITH CAR BARELY RUNNING. PROBLEM IS INTERMITTENT AND HAS OCCURRED ON 3 OCCASIONS WITHIN 300 MILES OF DRIVING. HAD CAR TO DEALER FOR ESC MALFUNCTION ON 3-4 OCCASIONS FOR THIS PROBLEM AND PROBLEM STILL OCCURRING. DEALER ACKNOWLEDGED PROBLEM ON VISITS 1-2. BRAKE SWITCH & ABS MODULE REPLACED BUT DID NOT SOLVE PROBLEM . LAST VISIT AFTER ANOTHER ESC BREAKDOWN THEY SAID THEY COULD FIND NOTHING WRONG , EVEN THOUGH IT MALFUNCTIONED ONLY 2 DAYS BEFORE CAR BROUGHT IN. DEALER HAS HAD CAR IN SHOP FOR OVER 1 MONTH TOTAL TIME. THEY APPARENTLY ARE UNABLE TO FIX IT. I AM DRIVING AN UNSAFE CAR WITH ONLY A LITTLE OVER 9000 MILES ON IT THAT IS STILL UNDER WARRANTY. YET THEY HAVE OFFERED NO RESOLUTION. I DON'T NEED MY CAR TO GO INTO "LIMP MODE" WHILE PASSING A CAR ON A 2 LANE ROAD!. CAR RUNS NORMAL HOWEVER IF ESC SWITCH IS TURNED OFF. *TR

I PURCHASED A NEW SET OF 4 KUMHO TIRES P205/55R16 89H BSW SOLUS XPERT KH20 AT 22096 MILES ON 10/17/2013. WITHIN THE 1ST 45 DAYS MY WIFE WAS DRIVING ON A RURAL 4 LANE HWY AND THE TIRE WENT DOWN IN SECONDS. DISCOUNT TIRE REPLACED THE TIRE UNDER THE ROAD HAZARD WARRANTY I PURCHASED. SHE DID NOT NOTICE HITTING ANYTHING IN THE ROADWAY AND IT WAS NOT A BLOW-OUT. THE TIRE JUST QUICKLY DEFLATED OVER A HUNDRED YARDS OR SO. NOW WITHIN ANOTHER 45 DAYS I HAVE A BULGE IN THE OTHER FRONT TIRE. ALTHOUGH DISCOUNT TIRE IS OFFERING TO REPLACE THE NEXT ONE UNDER THE ROAD HAZARD THINGS ARE NOT ADDING UP. [XXX] FROM DISCOUNT TIRE STATED IT'S BECAUSE OF POT HOLES. I CAN'T JUST OPENLY ACCEPT THAT WE ARE CONTINUALLY HITTING POT HOLES DAMAGING TIRES WITHOUT NOTICE. ALSO, DIAGNOSING POTENTIAL TIRE PROBLEMS OF THE FACT MAY NOT BE THE MOST ACCURATE. FOR THIS REASON I AM NOTIFYING THE DOT FOR REVIEW IN CASE THIS IS A WIDER ISSUE. THANKS FOR YOUR TIME. DISCOUNT TIRE INVOICE [XXX] STORE LOCATION LAFAYETTE, IN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE INSIDE OF MY FRONT WINDSHIELD WAS FULL OF WATER. I ONLY HAD THE CAR SINCE AUGUST OF THIS YEAR. *TR

I WAS THROWN AGAINST THE DRIVERS DOOR (YES SEAT BELT WAS PROPERLY ON) AND SUFFERED A TBI AS WELL AS EXTREME BRUISING ALONG THE ENTIRE LEFT SIDE OF MY BODY WHY DIDN'T THE SIDE CURTAIN AIRBAGS DEPLOY?. I WAS REAR-ENDED AND THE RIGHT REAR TIRE WAS WHERE THE PASSENGER SEAT USED TO BE.. ALSO THE DRIVERS SEAT BROKE IN THE PRONE POSITION ON IMPACT AS I WAS SPINNING ACROSS TWO OPPOSING LANES OF TRAFFIC. *TR

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE AIR BAGS FAILED TO DEPLOY AS THE FRONT BUMPER OF A TRUCK CRASHED INTO THE QUARTER PANEL, DRIVER SIDE DOOR, AND DRIVER FRONT OF THE VEHICLE. THE CONTACT STATED SUSTAINED HEAD AND SPINAL INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

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

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE HORN MALFUNCTIONED SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 40,000. *TR

MY HUSBAND WENT OUT TO OUR 2011 KIA SOUL AND OPENED THE DRIVER DOOR AND GOT SOMETHING OUT OF THE CAR AND CLOSED THE DOOR NORMALLY, NO FORCE WAS INVOLVED. WHEN HE DID THE REAR HATCHBACK WINDOW SHATTERED ALL THE WAY ACROSS CRUMBLING AND IT BLEW A HOLE IN THE GLASS. WE WENT TO OUR LOCAL KIA DEALERSHIP THAT WE PURCHASED THE CAR FROM AND IT WAS A SATURDAY SO ONLY THE SALES STAFF WAS THERE. WE WERE TOLD TO COME BACK ON MONDAY WHICH WAS TODAY AND MY HUSBAND ATTEMPTED TO GET THEM TO REPLACE THE WINDOW AS A WINDOW SHOULDN'T JUST SHATTER WHEN YOU CLOSE ONE OF THE DOORS UNLESS THERE IS SOME TYPE OF DEFECT. THE DEALERSHIP REFUSED TO REPLACE THE WINDOW SO HE FOLLOWED UP WITH THE KIA CUSTOMER SATISFACTION LINE AS HE WAS INSTRUCTED AND THEY ALSO SAID IT WOULD NOT BE COVERED WE COULD FILE IT WITH OUR INSURANCE COMPANY. WE HAVE A DEDUCTIBLE OF $500 SO WE ARE OUT OF POCKET $320 FOR SOMETHING THAT WAS CLEARLY A MANUFACTURING DEFECT AND THEY AREN'T STANDING BEHIND THEIR PRODUCT. WE DID RESEARCH ONLINE AND THERE ARE SIMILAR STORIES TO OURS REGARDING KIA SOUL WINDSHIELDS. THE GENTLEMAN THAT HELPED MY HUSBAND AT THE DEALERSHIP SAID THE EXACT THING HAPPENED WITH ANOTHER CUSTOMER'S KIA SOUL APPROXIMATELY 2 MONTHS AGO AND THE SAME DEALERSHIP REFUSED TO REPLACE THAT WINDSHIELD AS WELL. THIS IS NOT SAFE AND WE ARE NERVOUS HAVING OUR CHILDREN IN A CAR THAT THE WINDOWS ARE GOING TO SPONTANEOUSLY SHATTER IN. *TR