2013 KIA SOUL Complaints

Steering coupler needs replaced per Dealership. Vehicle has 72,000 miles only. No recall notice received. One owner. I feel they could replace an expensive item less than $550. Goodwill

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while driving at approximately 25 MPH, he observed smoke coming from the engine compartment. The vehicle was steered to the side of the road to cool down. The vehicle was then taken to a dealer where it was diagnosed that the cylinder head exhaust valve had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,461.

The contact owns a 2010 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brake, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Soul. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the sound coming from the engine. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), and the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 130,000. VIN tool confirms parts not available.

Stering wheel makes a load clacking sound also lots of slack in the wheel git alignment twice and still making the sound and drifts to the right and steering wheel shakes when driving and breaking.

My whole engine will shake and it turns off randomly when stopped. Also, while car is on it will shake the engine which causes it to shake the whole car. My car will shake so bad I have to put my foot on the break hard for it not to move while the jumping is happening.

The check engine light has been on about a few weeks. While driving on the highway at approx 65 miles per hour my car started losing power and the temperature gauge indicator went to "H". I pulled off the highway and noticed a burning smell and smoke coming from the hood. I waited about 10 minutes then got back on the road again the temperature gauge began to rise to "H". I pulled off several things before reaching home. The next day the car was towed to Hollywood Kia. My car has been at the shop for 2 weeks. I was giving a repair bill of $1500. I need help please and can't afford to pay for the repairs. Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Soul. The contact stated while driving 60 MPH, the vehicle overheated and started losing motive power. The check engine warning light was illuminated. The contact stated that she exited the expressway and pulled to the side of the road until the vehicle cooled down. The contact continued driving; however, after 10 minutes of driving the failure recurred. The contact stated that the failure recurred several times while driving, and the contact pulled to the side of the road each time. The contact was able to drive to the residence. The vehicle was awaiting to be towed to the dealer. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 159,203.

My MDPS steering wheel coupler has completely failed. I never recieved a letter from kia and only found out they had a warranty extension through searching the web to see what the horrible noise and play in my steering wheel was. I dont qualify for this extension by 9 months. I purchased my car 1/2013 and that puts me past the 10 year mark. I see Kia has extended this warranty to 15 years/150,000 miles on the newer cars with the same mileage, is there a chance they will do it with the souls or have they and maybe i am missing it.

About 3 months ago my steering wheel started rattling and continues to get worse I haven’t had it looked at yet but I think I need to also my dash lights come off and on all the time do you think I have a problem