2018 KIA SOUL Complaints

TL* THE CONTACT OWNS A 2018 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, AN ABNORMAL NOISE WAS PRESENT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (KIA OF MUNCIE 6732 W HOMETOWN BLVD, MUNCIE, IN 47304) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THAT THE ENGINE ROID FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

AT 2AM ON SATURDAY AUGUST 22ND MY HUSBAND'S 2018 KIA SOUL, WHICH WAS STATIONARY IN OUR DRIVEWAY AND NOT IN OPERATION AT THE TIME, WAS SET ABLAZE FOR UNKNOWN REASONS. WE WERE ASLEEP AND WERE WOKEN UP BY THE SOUND OF, WHAT WAS POSSIBLY, THE TIRES EXPLODING, THE CAR WAS COMPLETELY ON FIRE BY THE TIME WE WERE ABLE TO WAKE UP AND EVACUATE THE PROPERTY. WE HAVE A DOORBELL CAMERA THAT WOULD HAVE PICKED UP A PERSON IN OUR DRIVEWAY SO WE DO NOT BELIEVE THE CAUSE WAS ARSON. ONLINE RESEARCH AFTER THE INCIDENT INDICATES THAT THIS COULD BE RELATED THE THE RECENT RECALLS OF KIAS AND HYUNDAIS, WHICH OUR MODEL WAS NOT INCLUDED AS FAR AS WE KNOW.

I WAS INVOLVED IN A CAR ACCIDENT ON JULY 11 2020. THE OTHER DRIVER RAN A RED LIGHT AND I T-BONED HIM. MY CAR SUBSTANTIAL AMOUNT OF DAMAGE TO THE FRONT END AND WAS DEEMED TOTALED BY THE INSURANCE COMPANY. IN THIS ACCIDENT NONE OF MY AIRBAGS DEPLOYED.

I HAVE A 2018 KIA SOUL+ AND RECENTLY THERE IS A BURNING SMELL COMING FROM THE CAR ESPECIALLY WHEN THE A/C IS ON. I TOOK MY CAR TO THE DEALER REGARDING THE PROBLEM, BUT WAS TOLD THAT THEY DID NOT SEE ANYTHING WRONG OR SMELL ANYTHING BURNING ON THE CAR. THE PROBLEM HAPPENS MOSTLY WHILE DRIVING ON THE HIGHWAY. I'M AFRAID THAT THE CAR IS GOING TO CATCH ON FIRE. THE CAR ALSO LOSES POWER WHILE DRIVING EX. I CAN BE DRIVING 60 MILES AND ALL OF A SUDDEN THE CAR STARTS TO DECREASE IN SPEED AND YOU HAVE TO RAVE UP THE CAR TO GET IT GOING AGAIN. NOT GOOD AT ALL.

ON 7/8/20, MY CAR MADE A VERY LOUD NOISE AND SHUT OFF ON ME. NO SENSORS, NO LIGHTS CAME ON. I HAD IT TOWED TO THE KIA IN WHICH I PURCHASED IT FROM, AND THEY TOLD ME MY ENGINE BLEW. MY WARRANTY WAS SUPPOSE TO COVER THE REPAIRS BUT THEY ARE REFUSING TO COVER THE REPAIR.

TL* THE CONTACT OWNS A 2018 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE HESITATED. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWBIN KIA LOCATED AT 260 N GIBSON RD, HENDERSON, NV 89014, 702) 567-8000, 4 TIMES TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED TWICE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,269.

MY CHECK ENGINE LIGHT CAME ON AND EVERY TIME I TOOK IT IN FOR SERVICE I WAS TOLD I USED BAD GAS AND TO CHANGE THE GAS. I WAS EVEN TOLD THE COMPUTER ON MY CAR NEEDED TO BE UPDATED AND UNTIL THEN THE CHECK ENGINE LIGHT WOULD COME ON AND MAY NOT GO OUT. MY CAR STOPPED IN THE MIDDLE OF THE STREET AND WOULDN'T MOVE.

TL* THE CONTACT OWNS A 2018 KIA SOUL. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE JERKED, LOST POWER, AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO WESELOH KIA CARLSBAD (5331 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 208-2237) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA ID NUMBER: 10162049. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: (XXX), BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100. *LN*JB *LN CONSUMER STATED CLUTCH SYSTEM WAS SLIPPING AND WAS REPLACED. DEALERSHIP WOULD NOT REPLACE THE TRANSMISSION.*JB *LN MANUFACTURER CASE NUMBER (XXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB *LN*JB

AROUND 11:40PM ON 12/3/2019 I PARKED MY CAR IN AN EMPTY PARKING LOT - CAR WAS STATIONARY. IT WAS 51 DEGREES OUT AND CLOUDY, BUT NO RAIN OR ANY PRECIPITATION. THE CAR WAS NOT RUNNING; THE HEAT/AC WERE NOT ON. NO ONE WAS AROUND. SUDDENLY, THE WINDSHIELD IN THE BACK (LARGE HATCH DOOR WINDOW) SHATTERED ENTIRELY. IT SOUNDED LIKE A SHOT. NOTHING FELL ON THE CAR, NO PEOPLE OR ANIMALS WERE AROUND. THE WHOLE WINDOW WAS SHATTERED AND CRUMBLING ALONG THE EDGES. NO ROCKS, BBS, PELLETS, BRANCHES, BALLS, OR OTHER OBJECTS ANYWHERE. NO OTHER DAMAGE MADE AT THAT MOMENT TO THE CAR AT ALL. THE PANE STAYED TOGETHER UNTIL I OPENED/CLOSED MY DRIVER SIDE DOOR. THEN IT STARTED TO FALL APART. NO EVIDENCE OF FOUL PLAY. ONLY 12,600 MILES ON THE CAR. CHECKED WITH THE POLICE, BUT NO SIMILAR INCIDENTS HAD BEEN REPORTED. OCCURRED IN KIRKLAND, WA. NO PREVIOUS ACCIDENTS AS FAR AS I KNOW. EXCEPT A FEW WEEKS PRIOR, ON THE HIGHWAY DURING RUSH HOUR, A LON CRACK APPEARED ON THE DRIVERS SIDE OF THE FRONT WINDSHIELD, STARTING FROM THE TOP EDGE ABOUT 9" LONG. NO EVIDENCE OF ROCK, DEBRIS, OR IMPACT.

CITY STREET. WAS TEST DRIVING THIS VEHICLE WHEN IT CAUGHT FIRE AT THE LOWER BACK END OF THE ENGINE.