2011 KIA SOUL Complaints

TL* THE CONTACT OWNS A 2011 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HORN WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED SUGGESTIONS ON HOW TO REPAIR THE FAILURE BUT NONE WERE SUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 5,000. UPDATED 07/08/11 *BF THE CONSUMER STATED HE FIRST NOTICED THE PROBLEM WITH THE HORN WHEN THE USING THE AUTO LOCK FEATURE ON THE REMOTE. THE HORN ONLY CONFIRMED LOCKING 1/2 OF THE TIME BY A CONFIRMED BEEP. THEN HE NOTICED THE HORN WOULD NOT WORK IN THE MORNINGS WHEN HE PRESSED IT THE BUTTON ON THE STEERING WHEEL. THE HORN RELAY WAS REPLACED. WHEN THE CONSUMER ARRIVED HOME, THE HORN STOPPED WORKING AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACED THE HORN SOUNDER BOARD. UPDATED 07/29/11

DRIVING THE VEHICLE DOWN THE ROAD IN GOOD WEATHER CONDITIONS WHEN THE BRAKES INITIATED FOR NO REASON AND NO GAS SEEMED TO BE GOING TO THE THROTTLE. THE ESC LIGHT CAME ON. I ATTEMPTED TO TURN THE TRACTION CONTROL LIGHT OFF BUT THERE WAS STILL NO CHANGE. THE VEHICLE SLOWED DOWN TO ABOUT 5 MILES AN HOUR AND STALLED OUT A COUPLE OF TIMES BECAUSE LACK OF GAS GOING TO THE VEHICLE. FORTUNATELY I WAS IN A CONGESTED AREA AND WAS ONLY TRAVELING ABOUT 20 MPH WHEN THIS HAPPENED. COULD HAVE BEEN EXTREMELY DANGEROUS HAD I BEEN ON A HIGHWAY. *TR

SINCE PURCHASING MY KIA SOUL ON FEB.28, 2011 I HAVE REPLACED THE WINDSHIELD TWICE! YES, IT WAS HIT BUT SMALL STONES BOTH TIMES, BUT ONE WOULD THINK THE WINDSHIELD SHOULD WITHSTAND SUCH IMPACT. ANY MINOR THING THAT HITS THE WINDSHIELD APPEARS TO BE LEAVING BIG PATHS OUT OF THE WINDSHIELD AND CAUSING DAMAGE. TO ME, THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. *TR

WE PURCHASED A MOLTEN 2011 KIA SOUL. 3 MONTHS AFTER OWNING THE CAR WE NOTICED MULTIPLE PAINT CHIPS ALL OVER THE CAR AND WINDSHIELD CHIPS. I HAVE LESS THAN 4500 MILES AND I DO NOT DRIVE ON GRAVEL OR FOLLOW SALT TRUCKS. I AM CURRENTLY TRYING TO GET THE KIA DEALERSHIP TO REPAIR IT. ALSO, A SPEAKER RUMBLES, IT DID NOT START ONE TIME (ONLY HAD IT FOR A FEW DAYS), AND SOMETIMES YOU CAN SMELL ANTIFREEZE. THE DEALERSHIP IS STILL DECIDING IF THEY WILL HELP ME IN REGARDS TO THE PAINT AND WINDSHIELD. THEY HAVE ORDERED A REPLACEMENT SPEAKER. THEY SAID THAT THE STARTING SYSTEM IS FINE AND THE ANTIFREEZE SMELL IS "THE ENGINE BREAKING IN". I HAVE READ MULTIPLE COMPLAINTS ABOUT PAIN AND WINDSHIELD CHIPS. PLEASE HELP US! *TR

VIOLENT SHUTTER VIBRATION, FELT LIKE BLOWN PASSENGER SIDE TIRE AFTER 30 MILES(DROVE OFF LOT) PULLED OVER TO INSPECT TIRES EVERYTHING LOOKED OK AND DROVE OFF WITH NO SHUTTER OR VIBRATION VEHICLE HAS DONE IT 4 TIMES NOW AT 1,000 MILES, HAS DONE IT AT 40 MPH-70 MPH, AT HIGHER SPEEDS VEHICLE IS DIFFICULT TO CONTROL. *TR

PARKED IN FRONT OF COFFEE SHOP ABOUT 3PM. WINDY BUT WARM (NOT HOT OR COLD WEATHER). CAME OUT TO FIND BACK WINDOW SHATTERED. INSURANCE CO. CALLED, WILL REPLACE WINDOW W/ $250 DEDUCTIBLE FEE. NO EVIDENCE OF FOUL PLAY INVOLVED. *TR

TL. THE CONTACT OWNS A 2011 KIA SOUL WITH NEXXEN TIRES, SIZE 225/45 R18. THE DOT WAS NOT AVTHE CONTACT STATED WHILE DRIVING 30 MPH THE CONTACT PULLED THE EMERGENCY BRAKE TO STOP THE VEHICLE. AFTER STOPPING THE VEHICLE THE CONTACT NOTICE A SIGNIFICANT AMOUNT OF TREAD ON THE TIRE. THE CONTACT CALLED THE VEHICLE MANUFACTURER AND THE MANUFACTURER GAVE THE CONTACT THE PHONE NUMBER TO THE TIRE MANUFACTURER. THE CONTACT THE TIRE MANUFACTURER AND THEY STATED TO THE CONTACT TO SEND PICTURE OF THE TIRES TO THEIR HEADQUARTERS. THE CONTACT SENT THE PICTURES TO THE MANUFACTURER AND HAS NOT HEARD FROM THE MANUFACTURER AT THIS TIME. THE CONTACT STATED THESE TIRE DO NOT MEET FEDERAL SAFETY STANDARDS AND WILL CAUSE A CRASH. THE FAILURE MILEAGE WAS 7,000. JO