2017 KIA SOUL Complaints

View complaints related to 2017 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2017 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 KIA SOUL
    - Phoenix, AZ

    The paint is continuing to peel off and its getting worse. When I called Kia they said it is not covered. Apparently this is a manufacturing defect. I would really like this to be corrected if possible. T;hank you, Gail LeBrun

    Source: NHTSA WEB SITE
  • 2017 KIA SOUL
    - Myrtle Beach, SC

    We heard a ticking noise, and took it to the autoshop. After investigating, they found that it was a total engine failure. The mechanics encouraged us to check the vin number, because total engine failure for the 2017 Kia Soul was very common. Our vin did not appear in this recall, but all the symptoms are the same. We've had regular maintenance, and it's less than 80k miles.

    Source: NHTSA WEB SITE
  • 2017 KIA SOUL
    - Canyon Lake, TX

    Driving on busy highway with one passenger. Vehicle began losing power and acceleration, but no warning lights came on. Kept driving for 20 miles and oil warning light came on, but temp vuage registered fine. I parked, checked fluid amounts, and oil was extremely low (even though it had been checked the week prior and was full). Put 2 quarts in, started vehicle and warning lights went off. Proceeded back on to highway, drove 5 miles and engine lost acceleration and started knocking loudly, and all the warning gauges lit up. I pulled into parking lot, turned off the vehicle. Checked oil level and it was fine. Got towed home. Fairly certain it's the rod bearing. Engine has about 103,000 miles on it and has been well maintained. I see so many of this exact complaint, but our year model seemed to be ignored with a recall. Have loved our Kia's until now. Watchable got Hyundai?

    Source: NHTSA WEB SITE
  • 2017 KIA SOUL
    - Garner, NC

    While driving under normal conditions, the check engine light began flashing and the vehicle suddenly lost power and entered limp mode. Acceleration was severely limited, making it difficult to maintain speed in traffic. The vehicle was later diagnosed with diagnostic trouble code P1326, which is associated with engine rod bearing failure. This caused an unexpected loss of engine power and created a safety risk while driving. The vehicle had to be taken to a dealership for inspection due to the severity of the power loss.

    Source: NHTSA WEB SITE
  • 2017 KIA SOUL
    - Independence, MO

    While driving, the vehicle suffered a sudden and total engine seizure and loss of power (stalling), creating a life-threatening hazard in traffic . A certified Kia technician diagnosed a seized short block, multi-cylinder misfires (P0300-P0304), and a hole in the exhaust valve. This failure is identical to the defects in Recall SC176 and the Engine Litigation II Settlement. Furthermore, the dealer previously refused my request for the KSDS safety software update, which would have prevented this catastrophic seizure by triggering Limp Home Mode.

    Source: NHTSA WEB SITE
  • 2017 KIA SOUL
    - Kingston, NY

    The engine failed while driving on the highway, putting myself and others at risk. First the car started shaking, then the check engine light flickered. Fortunately, I was able to get off the highway, but I was far from home. The engine failure was confirmed by an independent service center and a dealer. The vehicle was inspected by a third party and since it was still under warranty, the engine was rebuilt. A few weeks later, the check engine light came on again, this time 0420 code. The dealer where I purchased the vehicle called it in to the warranty company, and they have reset the check engine light and asked me to keep driving the car to see if the light comes back on. All of this happened after the car had undergone oil consumption testing, and a previous claim for a new engine had been denied both by the warranty company and the manufacturer.

    Source: NHTSA WEB SITE
  • 2017 KIA SOUL
    - Seffner, FL

    I’ve had to get three oil changes in just five months of owning my vehicle. Honda of Brandon sold it to me with a clean Car-Fax report, but I’m now facing a possible manifold and catalytic converter replacement costing $4,200. When the service department called the warranty company, they claimed it was a catalytic converter issue, but it turned out to be an O-2 sensor, which would cost about $460. One month after purchase, I had to replace the ignition coil and requested spark plug replacements, though I wouldn’t have known if a spark plug was bad. That repair bill alone came to $802.17, just a month after buying the car. Problem with battery. Oil has to keep being replaced and no one knows since not on ground has to be going in the engine. service rpt are Aug/19, 2025, jan 20,2026

    Source: NHTSA WEB SITE
  • 2017 KIA SOUL
    - Troy, IL

    We had a new engine installed because of a recall. The dealership told us we needed a new catalytic converter because they were clogged due to the faulty engine. There is no recall and I am now in fear for my safety and my children's safety. I can smell exhaust extremely bad while driving and continue to smell it hours afterwards. Including feeling nauseous and developing a headache.

    Source: NHTSA WEB SITE
  • 2017 KIA SOUL
    - Hackensack, NJ

    Owner of 2017 White Kia Soul that has peeling paint. I've never owned a vehicle that paint peeled like this. I understand there are other owners with the same issue. This issue first started in May 2025 on driver's side near roof that I paid out of my pocket to repair. Now I have same issue on the passenger side. Very disappointed ??

    Source: NHTSA WEB SITE
  • 2017 KIA SOUL
    - Punta Gorda , FL

    I have a white 2017 Kia Soul. I bought it new in 2017. The paint is peeling off really badly. Something is not right. This is not wear and tear paint peeling it is massive all around the car, especially the hood. The whole hood is peeling. My friend has an old 2011 Kia and his paint is fine. Please help

    Source: NHTSA WEB SITE