2022 KIA SOUL Complaints

The contact owns a 2022 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly lost motive power and stalled, with several unknown warning lights illuminated. The vehicle was unable to restart and needed to be towed. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The vehicle was towed to the dealer, where it was diagnosed and it was determined that the engine had failed and needed to be replaced. The vehicle was repaired. The contact was informed by the dealer that a used engine was installed as a replacement in the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 81,000.

Update – April 1, 2026 (NHTSA Complaint #XXX) Today, April 1, 2026, at XXX I was informed that the engine replacement will not proceed because “the 3 years or 36,000 miles have passed.” This is incorrect. My Kia Soul 2022, VIN [XXX] , currently has 44,649 miles and was purchased in 2021. Kia’s Powertrain warranty is 10 years / 100,000 miles for the original owner and covers the engine. The basic 5-year/60,000-mile warranty does not apply in this case. On February 2, 2026, the technician documented stuck oil control rings allowing oil to enter the compression area, causing excessive oil consumption. A PWA was requested for full engine replacement. I have three failed oil consumption tests (more than 1 quart per 1,000 miles) and low compression on piston 3 (145 PSI). This would be the second major engine intervention in less than one year. The dealer is proposing only a partial repair of pieces, which does not solve the root cause and represents a safety risk (engine damage, possible fire, or loss of power), as warned in the official Kia letter I received. I request that NHTSA review this unjustified denial of warranty repair and require Kia to honor the Powertrain coverage. Attached: Technician notes from February 2, 2026, the three oil consumption tests, official Kia Puerto Rico letter, full repair history, and denial communication from April 1, 2026. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Urgent Escalation – Case CAS-XXX – Kia Soul 2022 VIN [XXX] – Excessive Oil Consumption Confirmed in 3 Tests – Partial Repair Unacceptable After Multiple Failures and Second Engine Intervention in Less Than six months INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact's daughter owns a 2022 Kia Soul. The contact stated that while her daughter was driving 40 MPH, the engine froze for two minutes. The oil light was illuminated. The contact stated that the vehicle was undriveable. The vehicle was towed to the local dealer, and the failure was associated with NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); but the recall repair was declined because maintenance receipts were not available. The vehicle was towed to another local dealer, Friendship Kia, where the vehicle was diagnosed with a bent camshaft and spark plugs failure. The spark plugs were replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.

When I drive in alloys mode the system jerky and engine makes noise or hangs and I have to turn it off and on to start it back up to drive. When I drive without alloys on it thugs sporadically as if it is going to drive backward. Per the dealer the engine oil is slugs even thought it had oil change. But this vehicle is scary, I need it but scare of driving it.

The contact owns a 2022 Kia Soul. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). After retrieving the vehicle, there was an audible tinging sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken back to the dealer, and the contact was informed that the tires needed to be replaced. The vehicle was taken back to the local dealer for an extensive overhaul, and it was determined that the engine needed to be replaced. The oil level was approximately ¾ of a quart low. The manufacturer was contacted, but no assistance was provided. The manufacturer suggested driving the vehicle for 1,000 miles and having an oil consumption test performed. The failure mileage was approximately 69,000.

I am filing a safety complaint regarding my 2022 Kia Soul LX with approximately 97,500 miles. The vehicle has experienced sudden and excessive oil consumption despite regular maintenance and a recent oil change about 1,500 miles prior to failure. While driving in normal traffic conditions, the vehicle suddenly began running rough, lost power, and entered limp mode. Shortly after, the engine stalled while I was actively driving, creating a dangerous situation and safety concern for myself and other drivers. A mechanic inspection found diagnostic trouble codes related to camshaft timing issues and determined that the timing chain tensioner likely failed due to oil starvation. The mechanic also found internal engine damage including piston ring failure caused by abnormal oil consumption. I was advised the engine is not repairable and requires replacement. I understand there have been widespread reports, recalls, and class action litigation involving Kia engines experiencing similar oil consumption and catastrophic failure issues. However, I was informed my specific VIN is not currently included. Because this failure caused a sudden stall while driving and poses a significant safety risk, I am requesting that this complaint be investigated. I believe this defect could affect additional vehicles beyond those currently included in recalls or service campaigns. This vehicle was properly maintained and the failure occurred unexpectedly and prematurely for a modern engine. Before the stall that happened going at least 35 mph with my [XXX] daughter In the rear seat, there was no prior warning oil lights or engine lights. Causing severe safety concerns for myself and child. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle is only 4 years old. Engine light came on. I used my Fixd code reader to diagnose. It mentioned several sensors which I replace cam shaft sensor. Intake sensor. Crank shay sensor. All were replaced, engine light came back on after each replacement. I took it to dealership for service and diagnosis. They indicated engine replacement due to timing being out of line; sheared king pin. Vehicle has been serviced regularly. Never anticipated having to replace an engine on a four year old vehicle. Still making payments and now $9,000 repair is Absurd! Additionally, these symptoms are consistent with similar symptoms listed in other kia soul recalls. This is my second Kia but probably will be my last if the manufacturer does not rectify this problem. Codes: P0017, P000B, P0068, P0014

The car stopped several times and had to be towed! One day the car just wouldn't start! My brother took it to the dealership and they said it needed a new engine!

My 2022 Kia Soul experienced a sudden loss of motive power and stalling while driving, creating a high risk for a rear-end collision in traffic. An authorized Kia dealership (Mike Miller Kia) performed a major timing repair in March 2025 [XXX] ) to address these safety issues. However, the exact same failure occurred again in January 2026. The dealership now documents that the engine was 4 quarts low on oil, nearly empty, despite proper maintenance. This indicates a severe oil consumption defect that leads to timing failure and unpredictable engine stalls. I believe this vehicle poses an unreasonable safety risk due to this recurring stalling condition, which matches the defect described in NHTSA Recall 25V099 (SC336), though my VIN is currently excluded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)