2013 KIA SOUL Complaints
View complaints related to 2013 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 630 complaints submitted for the 2013 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA SOUL- Fort Smith, AR
Steering feels unstable. Knocking noise near steering gear box when turning wheel and steering feels sloppy.
Source: NHTSA WEB SITE -
2013 KIA SOUL- Canton, OH
The first issue took place in September 2022 when someone tried to steal the catalytic converter off of my car, I took it in to be replaced. Shortly after I started having engine issues, the engine light start flashing numerous times over a few week span and I had taken it into the Waikem (now Diehl) dealership in Massillon, and first they thought it was the spark plugs and replaced those, then had the same issue less than a week later, and then said the engine seized up and needed replaced. I was without my car for a total of over two months altogether, because then after I had it replaced, I had the same issue again, a week later and it was the ignition coils that needed replaced. This was right before Christmas in December 2022. After about two months. I began having issues again. It was one EVAP issue after another with the check engine light on again many times. I took it in, had the purge valve replaced, then a month later, had another issue, and had the filters replaced, then a month later, another issue, this time the purge valve again. Then we thought we fixed it last week, but now same issue again. I have had NOTHING but issues with this vehicle since last year and I am very upset, because I have LOST all confidence in my vehicle. It is one issue after another. Now the fuel gauge is flashing that it is empty, even though I filled up my tank yesterday, this has been the same ongoing issue for three weeks now and no resolution, with the check engine light on. I just want a working vehicle. I have children. I NEED it to be safe and reliable.
Source: NHTSA WEB SITE -
2013 KIA SOUL- Fort valley , GA
P 195 / 65 R 15 There seems to be an issue with the tires (4) staying inflated My safety was put at risk because vehicle wobbles when I get to a certain speed and I have to constantly put air in the tire daily The problem has been reported to carmax in Stockbridge GA The mechanic has inspected the tires I did not get any warnings about the tire pressure until after I put the spare on the vehicle then the low tire pressure sensor came on the date is unknown
Source: NHTSA WEB SITE -
2013 KIA SOUL- Evansville, IN
Brake light not working. Everything is good to the relay switch in the dash. All turn signal and parking lights work.
Source: NHTSA WEB SITE -
2013 KIA SOUL- Geneva, FL
The contact owns a 2013 Kia Soul. The contact stated while driving 65 MPH, the sunroof shattered without impact. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 214,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 KIA SOUL- Columbus, OH
My 2013 Kia Soul has been attempted to be stolen twice. My passenger side window was broken out with the intent to steal my car right from my driveway due to the tick tok challenge that has been going around and a month later the steering column was ripped apart in my drive way with the intent to steal it a 2nd time due to my vehicle not having an immobilizer. My safety as well as the safety of my entire family and that of all of my neighbors was put at risk with both attempts as we caught them in the act the first time… and the 2nd time but we didn’t realize it until later when we discovered the steering column ripped apart. This is my only vehicle, I do not have the means to replace it or to buy another one. Why aren’t these cars being recalled? The public should not be on the hook for replacing windows and steering columns because of a companies short comings. I did not recently buy my car, I’ve had it since 2017 and had I been aware of this issue, i most definitely would have bought a different car!
Source: NHTSA WEB SITE -
2013 KIA SOUL- Baton Rouge, LA
I was driving along the street when the engine went dead. I shifted into neutral, cranked the engine and restarted the engine. I almost got hit. This has now happened several times with myself and other drivers.
Source: NHTSA WEB SITE -
2013 KIA SOUL- Cincinnati, OH
The brake lights go out all the time. They work one day and then not the next. This is a known issue with Kia vehicles. Apparently this is a wide spread issue that effects many Kia brand cars not just the Soul model that I drive. I have people stop me saying they did not see my brake lights come on at all when I obviously had to. Why hasn't this been a recall? This is a problem that could end in fatalities.
Source: NHTSA WEB SITE -
2013 KIA SOUL- Sarasota, FL
The contact owns a 2013 Kia Soul. The contact stated while driving approximately 70 MPH, the vehicle started to lose motive power. The contact stated that she depressed the accelerator pedal and the vehicle continued to lose motive power. The contact stated that the check engine warning was illuminated and flashing. The contact stated that the failure reoccurred. The contact had taken the vehicle to a local independent mechanic where it was diagnosed and determined that the spark plugs and O2 sensor needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact researched and related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) which was repaired on the vehicle in 2021. The manufacturer had been informed of the failure. The failure mileage was approximately 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SOUL- Everett, WA
My vehicle is involved in the vulnerable Kia's lack of a theft immobilizer. I just contacted Kia service to make an appointment for the software update and was advised that my vehicle is not listed on the recall list though I was eligible for a steering wheel lock. I purchased a steering wheel lock in early 2022 because of the news of the KIA vehicle vulnerability due to the tiktok theft instruction video. How can Kia offer recall/software upgrades and exclude the 2013 Kia Soul+? I really would like an explanation. Thank you.
Source: NHTSA WEB SITE