2013 KIA SOUL Complaints

View complaints related to 2013 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 630 complaints submitted for the 2013 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KIA SOUL
    - Dallas, TX

    My steering wheel is so loose that I am afraid to drive my car. This is a recent problem in the last month.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - Kermit, TX

    Took car to dealership for a safety recall. After picking up the car the engine light was on, I immediately called them and was told to take car back. after two weeks of checking my car , they call and tell me that it's the catalyctic converter was faulty. this same dealership had fixed that catalyctic converter recall previously. now they want me to pay to have it fixed.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - Campbell, OH

    I have been having major battery issues switching out my batteries and them going out fast. Also when I'm driving my car shakes when it goes above 60 miles per hour, also when I change gears I noticed I get a hard thump when I change my gears. The electrical in the car sometimes it goes off and on my radio has completely went out it comes on when it wants. Cruise control when I put it on sometimes just cuts off when I'm driving. Engine runs kind of rough when I first got my car everything was smooth but after 6 years I noticed everything started running the little rough.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - Houston, TX

    Catalytic converter is going out. Although apparently there was no recall for MY car in particular but there has been a recall for the converter overheating and damaging the engine. Car no longer goes over 40 mph; meaning I can no longer use the freeway. Oil light comes on at least twice a month. Even after a oil change It comes right back on. Check engine light never goes off. Piston Rod is damaged which then contributes to a oil leak. This has been happening over a 6 month time span. I call myself fixing one thing then something else more detrimental breaks.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - Leander, TX

    The contact owns a 2013 Kia Soul. The contact stated while driving and making turns, the vehicle made abnormal popping sounds. The vehicle was taken to the dealer where the flex coupler was replaced. Additionally, the contact stated while driving at various speeds, the engine was making abnormal knocking sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer several times. The dealer completed an oil change and serviced the fuel system; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that there was excessive clearance in the rod bearing. The dealer replaced the short block and all gaskets; however, the failure persisted. The contact later received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) and the vehicle was taken to the dealer for the recall repair. The dealer replaced the engine; however, the check engine warning light remained illuminated. The vehicle was taken back to the dealer, where it was diagnosed that the catalytic converter needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) as the catalytic converter was never replaced under the recall. The dealer informed the contact that she would be charged for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SOUL
    - Dallas, TX

    Steering wheel makes a rattling sound when I drive. I would like to know if this is a safety risk? The vehicle has not been inspected by the manufacturer. Warning light come on.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - Shepherdsville, KY

    Vehicle traveled down I-65 normal cruising. Had a check engine light illuminated. Code pulled as a P0420 diagnosed for Catalytic Converter. Because of this code, the oxygen sensors eventually went out. Sensors were replaced. Two months later the code for O2 sensors being bad came again. Vehicle was seen by another driver on right side with flames showing under the engine while driving. From there, a noise was heard, seen later as a hole made in the bottom of the cast iron block. Vehicle was pulled to the side of the road. I had gotten out to pop the hood, where white smoke was fuming from. Then I seen flames arise and grabbed all personal belongings fearing the worst (explosion). Flames simmered down after 1 hour passed. Engine was not started but with a hole in the bottom, fear of a rod being slung is scary.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - Conroe, TX

    The contact owns a 2013 Kia Soul. The contact stated that the vehicle was experiencing excessive oil consumption and was making abnormal knocking sounds intermittently while driving at various speeds. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the VIN was not included. Additionally, the contact stated while driving 70 MPH, the vehicle decelerated unintendedly. The contact depressed the accelerator pedal, but the vehicle failed to respond. The check engine warning light was illuminated. The contact turned on the hazards lights and exited the highway. The contact coasted the vehicle to the shoulder of the roadway. The contact then pushed the vehicle to a gas station with the assistance of bystanders. The vehicle was then towed to the residence. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 113,956.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SOUL
    - Keokuk, IA

    The contact owns a 2013 Kia Soul. The contact stated while starting the vehicle, the contact heard an abnormal knocking sound. There were no warning lights illuminated. The vehicle was taken to an unknown local dealer where it was diagnosed with a rod bearing knock. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was not contacted. The approximate failure mileage was 137,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SOUL
    - Portland, ME

    The contact owns a 2013 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound and overheated. Additionally, when the accelerator pedal was depressed, the vehicle failed to accelerate as needed. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic retrieved an unknown fault code. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE