2016 KIA SOUL Complaints
View complaints related to 2016 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 780 complaints submitted for the 2016 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 KIA SOUL- Clemson, SC
Certainly. I own a 2016 Kia Soul, and recently I've become aware of some serious issues with the vehicle that are deeply concerning. It has come to my attention that the car is experiencing piston damage, which could potentially result in engine stalling, thereby significantly increasing the risk of a crash. Furthermore, there is a possibility that a broken connecting rod may puncture the engine block, leading to the escape of engine oil. This could not only cause significant damage to the engine but also poses a serious safety hazard. In the worst-case scenario, the leaking oil may come into contact with the hot exhaust system, significantly increasing the risk of a My 2016 Kia Soul has been causing me a lot of trouble. Every 5-6 months, it needs a tune-up, and it frequently starts making loud noises from the engine. The car also has a concerning habit of skipping, and at times, it won't go faster than 20 miles an hour. This unreliable performance has put me in dangerous situations, including being side-swiped due to the vehicle randomly cutting off while driving. In an effort to get to the bottom of these issues, I had a diagnostic test run on the car, and the results were troubling. The codes that came up include P1326 for the glow relay stuck on the power train system, as well as anti-lock codes What is particularly distressing about this situation is that despite the severity of these potential risks, Kia of Pendleton has refused to address the issue and rectify the problems with my vehicle. This lack of action is extremely worrying, especially given that I regularly travel with my two kids in the car. The safety of my family is paramount, and the fact that we have almost been involved in crashes twice due to these issues is deeply troubling. I am reaching out for assistance and resolution in this matter. The safety of my vehicle and the well-being of my family are at stake, and I urgently need a response and a plan to address these serious safety concerns.
Source: NHTSA WEB SITE -
2016 KIA SOUL- Mayfield Heights, OH
The contact owns a 2016 Kia Soul. The contact stated that the vehicle was experiencing abnormal oil consumption. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that oil was leaking into the catalytic converter. The vehicle was taken to another independent mechanic, where an oil change was performed after two weeks. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 147,360.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 KIA SOUL- Surfside Beach, TX
Unknown had check engine light come on scanned at O'Reilly came up with recall # SC176 but searching VIN said its not effective
Source: NHTSA WEB SITE -
2016 KIA SOUL- Greensboro, NC
I am experiencing the same headlight problem as has been reported for 2014-15 Kia Souls. Mine is a 2016 Kia Soul. The headlights go out intermittently when turning a corner or when signalling for a turn. I had it diagnosed at my dealership and they stated it was the Multi-function Switch that was mentioned as a recall for 2014-2015 Souls on your webpage. The dealership said there is no recall and Kia Corporate says the same thing, but the NHTSA states there is a recall and describes the exact problem right down to the Multi-function switch the dealership told me was bad.
Source: NHTSA WEB SITE -
2016 KIA SOUL- Rockwood , MI
Oil consumption and engine stall. Engine light flashing. Taken to two Kia dealerships no resolution. Mechanic ran test to see engine recall issue. Still careless months later.
Source: NHTSA WEB SITE -
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2016 KIA SOUL- Bowie, MD
My engine is burning oil on the pistons and does not retain oil. I am having to top the engine oil off every 10-14 days. I went in to repair the catalytic converter, but I was told by the dealership that if I repair the converter, because I have a bad engine, it would be useless. The first warning sign was an H2O engine error that remains. My safety with a bad engine is put at risk with every drive. the problem has been occurring for over a year, and in addition, the brake lights in the front of the vehicle does not work, although it has been diagnosed.
Source: NHTSA WEB SITE -
2016 KIA SOUL- Sparrow bush, NY
Experiencing issues with the catalyst or catalyst converters. Misfire and codes as well as check engine light present
Source: NHTSA WEB SITE -
2016 KIA SOUL- Springhill, FL
There was an engine light on my Kia and put on code reader and had several misfires and catalytic converter and sensor emissions control. Called Kia dealership and was told not covered under vin number for safety recall. But doing same thing as ones recalled. Will drive but than stalls and almost causing people behind me to rear end me on very busy road ways. Manufacture has not inspected it dealership refused it. Could end up killing someone and I can’t afford to fix only 122 ,000miles and I’m on fixed income started 2 weeks with issues
Source: NHTSA WEB SITE -
2016 KIA SOUL- Pineville, LA
This car was bought used with less than 100,000 mile in less than 6 months of ownership the catalytic converter failed. The check engine light was not on. The car would not drive over 30 miles on the interstate and had to be towed last November 2022.After inspecting the car, the catalytic converter was clogged. After it was replaced, the owner has replaced spark plugs, coil packs, and oxygen sensor with no avail. The check engine light remains on. The converter is continuing to fail. No mechanic can figure out what it causing the issue.
Source: NHTSA WEB SITE -
2016 KIA SOUL- Royal Oak, MI
The contact owns a 2016 Kia Soul. The contact stated while driving 70 MPH, the vehicle lost motive power and was unable to accelerate above 70 MPH. The contact was able to pull the vehicle to the shoulder of the road, where the vehicle stalled. The vehicle was able to restart, but the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the catalytic converter. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 107,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE