2020 KIA SOUL Complaints

WHEN THE AUTOMATIC START STOP START IS ON WHEN I STOP AND THE ENGINE SHUTS OFF AS IT SHOULD, WHEN I RELEASE THE BRAKE IT MAKES A WHINING NOISE FOR A FEW SECONDS. ALSO HAPPENS WHEN GOING UP MY DRIVEWAY. HAVE READ THAT THIS IS HAPPENING IN A LOT OF PEOPLE'S 2020 KIA SOUL'S AND NOBODY SEEMS TO KNOW OR HAVE A FIX.

BOUGHT BRAND NEW. AT 32K MILES (4MONTHS AFTER 30KTUNE UP) ENGINE LIGHT CAME ON. TOOK TO EARNHARDT KIA IN PHX. WHO INITIALLY STATED THERE WAS 'SOMETHING BROKEN IN THE TRANSMISSION' AFTER A FEW HOURS THEY THEN STATED THE CAR HAD 'INTERNALLY OVERHEATED AND THERE WAS COMBUSTIBLE GASES IN THE RADIATOR. THE THERMOSTAT NEVER INDICATED OVERHEATING. COOLANT RESERVOIR WAS BONE DRY (AFTER FILLING IT THE DAY BEFORE). AFTER 31 DAYS AT KIA A NEW HEAD GASKET WAS PUT ON.. THOUGH I WAS TOLD THE CAR WAS GETTING A NEW ENGINE. I ASKED THE DEALER ON EACH CALL... WHAT ABOUT THE TRANSMISSION WHEREAS I WAS TOLD KOA WOULD MAKE SURE EVERYTHING WOULD BE FIXED BEFORE RETURNED. CAR WAS RETURNED TO ME ON 2/21. ON 4/1 AFTER DRIVING 380(+/-) MILES FROM PHX TO SAN DIEGO TO SEE MY MARINE DEPLOY, THE CAR BEGAN TO SURGE, RPMS SKYROCKETED AND CAR BARELY MADE IT UP HILL. SURGING CONTINUED, UNTIL IT BEGAN TO SLIP AND I PULLED OFF THE ROAD AND INTO A SHOPPING CENTER. CAR TOWED TO ESCONDIDO KIA WHO KINDLY GAVE ME A LOANER. NOW BACK IN AZ, I AM TOLD THAT WHEN IT'S FIXED, TRANSPORT TO ME IS UNLIKELY AND IF APPROVED KIA DOES NOT GUARANTEE AGAINST ANY DAMAGE DURING TRANSPORT. ITS A NEW CAR! DUE TO MEDICAL NEEDS HERE, DRIVING 6.5 HOURS THERE AND THEN BACK JUST ISN'T FEASIBLE. KIA DOESNT CARE. I WILL BE OUT OF THIS CAR ASAP AND YOU CAN BET MY NEXT WILL NOT BE A KILLER KIA!

BOUGHT THE CAR IN AUGUST OF 2019 WHEN THE 2020 MODEL WAS FIRST RELEASED. AROUND 20,000 MILES STARTED TO EXPERIENCE A HEAVY STUTTER IN THE ENGINE AT LOW RPMS. EVENTUALLY IT PROGRESSED OVER ABOUT A WEEK, AND THE CAR WOULD DIE AT A STOP LIGHT/SIGN. WHEN PARKED IT DIES AT RANDOM, YOU CAN HEAR AND FEEL THE ENGINE STRUGGLE. IF YOU WATCH THE RPMS YOU CAN SEE IT VISIBLY FLUCTUATING, BETWEEN ABOUT 500 AND 800 RPM'S THEN AT RANDOM IT WILL BOG HARD AND DIE. IF YOU KICK ON THE A/C WHILE STOPPED, YOU CAN WATCH IT BOG, WHICH ABOUT 100-200 RPMS IS NORMAL THEN IT SHOULD IDLE UP AGAIN. HOWEVER IT BOGS ABOUT 500 RPMS AND WILL SOMETIMES DIE. I WANTED THE ALTERNATOR, AND COMPRESSOR CHECKED. TOOK IT TO KALIDY KIA IN EDMOND OKLAHOMA AND THEY TOLD ME MULTIPLE TIMES THERE WAS NOTHING WRONG WITH IT OR THAT THE INTAKE VALVE WAS DIRTY, WHICH AT 20,000 MILES IS RIDICULOUS. TOLD ME I WAS USING BAD GAS, AND STILL TO THIS DAY WON'T LOOK INTO THE PROBLEM EVEN UNDER WARRANTY. NO TELLING WHEN IT IS GOING TO HAPPEN.

THE STEERING WHEEL OF MY KIA SOUL 2020 HAMMER. I WAS UNABLE TO START THE CAR AS THE STEERING WHEN BECAME STUCK..JAMMED. CALLED A TOWN TRUCK TO TOWED INTO THE KIA DEALER FOR REPAIRS.

WHILE DRIVING ON THE FREEWAY AT 70 MPH, THE VEHICLE BEGAN TO 'SURGE,' THE RPM VARYING ERRATICALLY BETWEEN 2000-3000 RPM. WE GOT OFF THE HIGHWAY AND STOPPED AT A LIGHT'WHEN THE LIGHT TURNED GREEN, I PRESSED THE ACCELERATOR AND THE ENGINE ACCELERATED BUT THE CAR REMAINED STATIONARY. FINALLY, WITH THE RPM AT ABOUT 4000, WE WERE ABLE TO SLOWLY DRIVE INTO A PARKING LOT. NO CHECK ENGINE LIGHT. WE GOT A TOW TO THE NEAREST DEALER. THE SERVICE DEPT ANALYZED THE PROBLEM, AND SAID WE NEEDED A NEW TRANSMISSION. THE NEW 'SOFT' DATE TO RECEIVE THE TRANSMISSION IS 13 APR, ALMOST SIX WEEKS AFTER THE ORIGINAL TRANSMISSION FAILURE ON 2 MAR. THE CAR HAS LESS THAN 3000 MILES ON IT.

I OWN A 2020 KIA SOUL, IT HAS ~2300 MILES AND I HAD IT FOR ABOUT A YEAR. THE TRANSMISSION IS SHOT, I WAS DRIVING ON THE HIGHWAY, THE CAR WOULD NOT ACCELERATE, I HAD IT FLOORED AND GOT UP TO MAYBE 50 MPH, LUCKILY IT WAS RUSH HOUR AND TRAFFIC WAS CRAWLING OTHERWISE I WOULD'VE BEEN RUN OVER. L WAS ABLE TO PULL OFF THE HIGHWAY. I RAN ERROR CODES AND THERE WERE TWO RELATED TO THE TRANSMISSION. KIA'S HAD THE CAR SINCE MARCH 3RD, THEY PROVIDED A RENTAL WHICH IS NICE. I'M TOLD THERE ARE 4 - 5 OTHER KIA'S THERE THAT NEED NEW TRANSMISSIONS. I WISH I COULD JUST GET OUT OF THE CAR NOW.

THE ENGINE LIGHTS CAME UP AND THE 2020 KIA SOUL LOST POWER. CAR TOP SPEED WAS 8 MPH. DEALER CHARGED ME $137 FOR REPAIRS.

MY KIA 2020 SOUL, THE PARKING LIGHTS, THE HEADLIGHTS AND THE REAR LIGHTS STOPPED WORKING. LIGHTS BULB WERE OUT.

MY KIA SOUL 2020, THE ENGINE LIGHTS CAME UP, THE PARKING LIGHTS, THE RIGHT HEADLIGHTS, THE REAR BACK RIGHT SIGNAL LIGHTS, THE FUEL SYSTEM AND THE BREAKS SYSTEM ALL OF THEM MALFUNCTIONED. THE DEALER CHARGED FOR THE REPAIRS.

THE CAR WAS PURCHASED NEW FROM A KIA DEALER IN JUNE OF 2020. IN MARCH OF 2021, WITH ABOUT 12,300 MILES THE FOLLOWING HAPPENED. WAS DRIVING THE CAR NOT ON THE FREEWAY AND THE CAR STOPPED IN THE MIDDLE OF THE STREET. BEFORE THE CAR STOPPED, NO WARNING LIGHTS WERE EVER DISPLAYED. ONCE THE CAR STOPPED, I WAS ABLE TO GET IT RESTARTED AND MOVED IT A VERY SHORT DISTANCE WHERE I PARKED IT. AFTER THE RESTART, THE ENGINE LIGHT AND OIL LIGHT WERE ILLUMINATED. THE CAR STOPPED AGAIN, WHEN RESTARTED, JUST THE OIL LIGHT ILLUMINATED. I PARKED THE CAR AND CALLED KIA ROAD ASSISTANCE AND IT WAS TOWED TO A KIA DEALER. I WAS INFORMED BY THE DEALER TODAY THAT THE CAR NEEDED A NEW ENGINE WHICH WOULD BE COVERED UNDER WARRANTY. EXPECTED REPAIR TIME IS AT LEAST THREE WEEKS AS THE ENGINE HAS TO BE SPECIAL ORDERED. I REITERATE THAT NOT ONLY DID NO WARNING LIGHTS EVER CAME ON UNTIL THE INCIDENT I DESCRIBED. KIA'S UVO ALSO SENT ME REGULAR EMAILS TELLING THE THE CARS HEALTH WAS PERFECT! THE WAY THAT THE CAR JUST STOPPED AND DIED WHILE DRIVING COULD HAVE BEEN VERY DANGEROUS IF I WAS NOT ON A STREET WITH A LOW SPEED LIMIT.