2013 KIA SOUL Complaints

View complaints related to 2013 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 630 complaints submitted for the 2013 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KIA SOUL
    - FISHERS, IN

    WHEN IN MOTION THE STEERING MAKES A CLUNKING SOUND MOVING EITHER LEFT OR RIGHT . WHEN ENGINE IS NOT IN MOTION IT DOES NOT . THE SYMPTOM APPEARS TO BE THE SAME AS THE RECALL DONE FOR 2014 MODEL KIA SOULS ... I BELIEVE MY CAR SHOULD BE IN THE RECALL

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - EAST DENNIS, MA

    NHTSA CAMPAIGN ID 19V120000: THE SC176 RECALL ON MY CAR WAS REPAIRED MAY 30, 2019. EARLIER THIS YEAR MY CAR BEGAN SHOWING THE SIGNS OF THE FURTHER DAMAGE NOTED IN THE RECALL DETAILS. IN APRIL 2020 MY CAR RANDOMLY STALLED WHEN IN MOTION ON A CITY STREET AND THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO COAST OFF THE ROAD AND EVENTUALLY START THE CAR AGAIN. THE PANDEMIC PREVENTED ME FROM HAVING IT SERVICED AT MY KIA DEALERSHIP OR ELSEWHERE. SINCE APRIL, THIS HAS OCCURRED FIVE TIMES, BOTH ON CITY STREETS AND THE HIGHWAY WHILE IN MOTION. THE HIGHWAY EVENT WAS FRIGHTENING AS I WAS IN HEAVY TRAFFIC TRAVELLING AT 60 MPH. MY LOCAL ONE STOP OIL CHANGE RE-OPENED AND I WAS ABLE TO GET AN OIL CHANGE MAY 5, 2020 AT 110,431, THEN AGAIN ON AUGUST 24, 2020 AT 114,121 MILES AT ONE STOP (RECEIPT ATTACHED). A WEEK LATER MY ENGINE OIL PRESSURE WARNING LIGHT CAME ON DESPITE THE RECENT OIL CHANGE. I ADDED OIL, BUT IN TWO WEEKS THE LEVEL IS AGAIN LOW AND I PUT IN 2 QUARTS. I TOOK IT TO THE KIA SERVICE CENTER SEPTEMBER 16, 2020 AT 115,179, AND THE OIL WAS AGAIN LOW AS SHOWN ON THE ATTACHED RECEIPT. KIA SERVICE WAS UNABLE TO DETERMINE THE CAUSE OF THE LOST OIL. ALTHOUGH MY CAR HAD THE REPAIR PERFORMED FOR THE RECALL, I'M AFRAID THE PISTON HAS BEEN DAMAGED, CAUSING THE ENGINE STALLS. MY OIL IS LEAKING OUT SOMEWHERE, SO I FEAR IT MAY BE THE BROKEN CONNECTING ROD THAT HAS PUNCTURED THE ENGINE BLOCK ALLOWING THE ENGINE OIL TO ESCAPE. THE KIA QUOTE FOR THE BRAKE, EXHAUST AND TIRE WORK WAS EXPENSIVE, SO I HAD A FRIEND'S EXPERT MECHANIC DO THE REPAIRS FOR LESS. HE WARNED ME THAT THE OIL WAS LEAKING OUT AND THE ENGINE MAY BLOW AND I'LL NEED A NEW ENGINE, AND STRONGLY SUGGESTED I SELL THE CAR BEFORE THAT OCCURS. I CANNOT, IN GOOD CONSCIENCE, SELL IT KNOWING THE RISK TO A NEW OWNER. I HOPE THIS EXPLANATION WILL LEAD TO KIA REPAIRING MY CAR PROPERLY.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - VACAVILLE, CA

    VEHICLE WILL JUST RANDOMLY NOT START. GET IN CAR TURN ON KEY AND NOTHING, LIGHTS, RADIO, ECT ALL WORK, BUT CAR WILL NOT START. SO FAR IF YOU WAIT A SHORT TIME AND TRY AGAIN IT STARTS AND ALL IS FINE. I THOUGHT THAT IT WAS THE BATTERY SO I REPLACED IT AND ALL WAS GOOD FOR ABOUT 6 MONTHS, AND THEN ABOUT 2 WEEKS AGO IT DID THE SAME THING, WOULD NOT START. WENT ABOUT MY BUSINESS IN ANOTHER CAR, CAME HOME ABOUT 1 HOUR LATER, GOT INTO CAR AND IT STARTED RIGHT UP AND HAS BEEN FINE SINCE. I HAVE GONE ONLINE AND HAVE SEEN THIS IS A COMMON PROBLEM, BUT THERE DOES NOT APPEAR TO BE ANYTHING THAT THE DEALER CAN DO. THEY REPLACE DIFFERENT PARTS, BUT IT OCCURS AGAIN. LOTS ON MONEY BEING SPENT AND NO RESULTS TO BE HAD. VERY FRUSTRATING . THIS HAS HAPPEN ABOUT 15 TIMES IN THE LAST YEAR, BUT IT DOES START IF YOU WAIT AWHILE. AT LEAST MY HAS, BUT I NOTE THAT OTHERS HAVE NOT.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - FORT HOOD, TX

    MY CAR DIED WHILE DRIVING ON HIGHWAY GOING 75MPH WITH 70K MILES THATS ABOUT WHEN A VEHICLE SHOULD BE BREAKING IN NOT BREAKING DOWN. MY STEERING WHEEL IS LOOSE, GAS PLAY. THE RADIO SOMETIMES DOESNT COME ON AND MY ENGINE JUST SOUNDS CLOGGED

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - LUFKIN, TX

    THE PASSENGER INSIDE DOOR HANDLE IS PEALING AND SHARP THE COATING THAT'S ON THE HANDLE IS COMING OFF. THE WINDSHIELD WIPERS ALWAYS MAKING A HORRIBLE SOUND EVEN WHEN THEY ARE REPLACED

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - DETRIOT, MI

    TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE ENGINE MADE A KNOCKING SOUND. THE CONTACT CHECKED THE OIL AFTER PULLING IN TO A GAS STATION. THE CONTACT CONTINUED DRIVING HOME HOWEVER, THE ENGINE BLEW AND OIL STARTED SQUIRTING FROM UNDER THE HOOD. THE CONTACT PULLED OFF THE ROADWAY AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DISCOVERED A HOLE AT THE BOTTOM OF THE ENGINE HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 112,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SOUL
    - MIAMI BEACH, FL

    I HAVE CLINCKING INSIDE STEERING WHEEL RELATED TO THE PINION PLUG LOSE,CAUSING STEERING TO STUCK AND SHAK CRAZY IN THE HIGHWAY ,I WENT TO DEALER THEY CHARGED ME $189.00 FOR DIAGNOSIS,THEY CONFIRMED THE PROBLEM WITH PINION PLUG PROBLEM BUT THEY WANNA CHARGE ME HEIGHT PRICE WITCH I CAN NOT AFFORD,AND I LEFT WITH UNSAFE CAR.NHTSA HAS TO FORCE THE PROBLEM AS RECALL TO STOP CAR DEALER FOR RAPING US OFF.BY THE WAY THE CAR WAS IN FATAL CRASH WITH THE FIRST OWNER CAUSE IT S TITLE TO BE REBUILD ,I DON'T KNOW WHAT CAUSE IT BUT YOU CAN FIND OUT,MAY BE THE STEERING WAS A FACT.ASK PREVIOUS OWNER FOR MORE INFOS.PLEASE MAKE STEERING AS A RECALL SOON AS POSSIBLE.THANKS FOR LISTENING TO US.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - ISLANDTON, SC

    SOMETHING IN THE RACK AND STEERING HAS COME LOOSE. STEERING WHEEL CLICKS WHEN I TURN IT. STEERING IS VERY UNSTABLE.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - GAINESVILLE, TX

    MODEL CAR BURNS OIL EXTREMELY QUICKLY REGARDLESS OF MILES DRIVEN, NO LEAKS FOUND BY MECHANIC, PISTONS HAVE BEEN REPLACED THREE TIMES IN THE LAST SIX MONTHS. STEERING WHEEL MAKES A KNOCKING NOISE THAT STARTED WITHIN THE LAST THREE MONTHS.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - VENICE, FL

    WHILE DRIVING BACK HOME MY 2013 KIA SOUL L4 1.6 SUDDENLY LOST ITS POWER IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT OFF OF THE ROAD AND CHECK IT UP INTO A PARKING LOT. I OPENED THE HOOD AND FOUND EVERYTHING WAS NORMAL SO I DECIDED TO DRIVE BACK AGAIN BUT AS SOON I START THE ENGINE A RED LIGHY GOT APPEARS ON THE ON. I GOT HOME AND CALLED A MECHANIC. A MECHANIC DID A COMPUTER SCAN AND THE REPORT FAULT CODE RETRIVAL AND DIAGNOSIS WERE: #1= SYSTEM TO LEAN @ HIGHER LOAD BANK # 1. THEN #2 - FUEL PRESSURE CONTROL LOW. HE REFERRED ME TO THE DEALERSHIP SINCE IT CAN NOT BE FIXED BY THEM (RECALL) WHEN I CONTACTED KIA THEY TOLD ME MY VEHICLE DIDN'T QUALIFY FOR ANY GUARANTEE SINCE IT HAS 130K MILES ON IT NOT RECALL COVER, AND I HAVE TO PAY TO FIX IT AS MY OWN EXPENSE BUT AS I READ IT SHOULD BE COVERED, I'M NOT SURE WHY MY CAR DOESN'T QUALIFY. I HAVE NOT OTHER TRANSPORTATION VEHICLE AND I DON'T HAVE THE FUNDS TO PAY THEEXPENSIVE DEALERSHIP TO FIX IT SO PLEASE I NEED TO KNOW IF YOU CAN HELP AND ASVISE. THANK YOU.

    Source: NHTSA WEB SITE