2016 KIA SOUL Complaints

The contact owns a 2016 Kia Soul. The contact stated while driving 40 MPH, the vehicle suddenly decelerated to 5 MPH. Additionally, there was smoke coming from underneath both sides of the vehicle. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The vehicle was then trailered to an independent mechanic where it was diagnosed that the catalytic converter was clogged and needed to be replaced. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 115,000. The contact stated that the failure mileage was 103,426. The vehicle has also been repaired.

Kia Soul Base 2016 owner took to repair under warranty on 12/02/22 for the second time the catalytic converter and oil change because the check engine light was on and a Kia technician update the codes. Today 12/22/22 the check engine light is on, driving in the highway it starts shaking and does not take acceleration it stalled without passing from 15mph putting my safety and the others at risk to cause an accident The power windows doesn't go up and when turn the steering wheel left or right the car is about to die and the breaks lights turn on and off working sometimes but flickering. The oil smells like gasoline and burns fast.

The contact owns a 2016 Kia Soul. The contact stated while driving 40 MPH, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The vehicle was taken to the dealer and the contact was informed that the catalytic converter was clogged and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 200,000.

Our car was sold to us not knowing about a recall. It was taken to a local Kia. The car dealership says they didn’t know. It’s already had a replaced catalytic converter and didn’t fix the problem. Our engine light, ABS light and a skidding light come on and off. No one will listen to us. We don’t know what to do next.

Catalytic converter failing on 2016 Kia soul. Was not part of the vin numbers for for original recalls. Has original catalytic converter

This issue happened with regular 3500 - 4000 mile oil changes. Oil burnt 100% away and the oil light indicator came on then and only when turning left. Filled oil back up. Oil Changed. Then oil burned away again. Same issue with oil light. This time the engine failed. The bearings are knocking and the engine needs replaced. Spoke with dealership, was told I should have got a software update and that would have placed a warranty on the motor. Never was I told, received mail or during an inspection was informed of needing a software update.

On Sept 19th I took my 2016 Kia Soul in for a Full Synthetic oil change, cabin filter and engine filter changed, brakes replaced, new tires, all fluids topped off, and allignment. My car was running perfect no issues. Approximately 11/15/2022 I thought I smelled oil burning but didn't think much about it because I've never had problems with my car. Oct 20th my oil light came on and I quickly stopped and found their was very little oil in my car. I called Tire Kingdom and they said put oil in it and bring it in, and I did as told. My car didn't seem to have power and I looked down and then all the various lights came on the dash and then a huge amount of smoke came from the engine fortunately I was able to get off this busy Hwy. I had my car towed home and put water in the radiator in which went straight to the engine. The water did not puddle under the car it went straight into the motor. This safety recall describes in detail what could happen and that's exactly what happened to me. The dealership has had my car for 8 days and will not tell me anything. I called Kia motors and made a complaint and they said they would call me but never did. It appears the dealership does not want to repair my non running car in which I'm still paying for. Its a mess!! I am so disappointed in KIA East dealership and Kia motors. Please help me with this matter. I do have the itemized reciept from Tire Kingdom.

My car has a recall and a class action suit. I had my Kia serviced on Sept 19th, 2022 at Tire Kingdom, to include a full synthetic oil change, cabin filter replaced, engine filter replaced, new brakes, and tires. On Oct 18th as I drove into my home the oil light came on. I checked the oil and it was very low. I contacted Tire Kingdom and they said add oil and bring it in on Oct 21st 2022 at 10:00 AM. After buying oil, I was driving to Tire Kingdom. I entered Hwy 582 and in approx 2 to 3 miles all the gauges came on and the temperature gauge was on High. I immediately lost power and thankfully I was able to get off the highway as smoke completely blocked my visibility. It was cold and rainy and very dangerous as cars flew by me and my dog. Finally, the tow truck came. My vehicle is currently at Kia East in Orlando and they are charging me 250.00 to diagnose my car. My 2016 Kia Soul Vin number [XXX] has several recalls and a civil lawsuit. I have taken very good care of my car and this is very serious. I do not feel that I should be responsible for rebuilding or replacing my engine. The recall describes exactly what happened to my car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2016 Kia Soul. The contact stated while driving 20 MPH, his wife heard a loud noise coming from the vehicle. The contact stated that the vehicle would not accelerate as needed. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 65,000.

I purchased my vehicle back in 2021 and I notice that the recall for the catalytic converter so I check my car reports and don’t see where it was replaced or service I recently went to get a check engine diagnostic and the code read p0420 which is problems with catalytic converter no one has been the owner of the vehicle since 2018 and I’m not sure if it was replace or replace incorrectly I shouldn’t be experiencing difficulties and I haven’t reached over 100,000 miles since the previous mileage @ the timing of the recall “fixture”