2013 KIA SOUL Complaints
View complaints related to 2013 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 630 complaints submitted for the 2013 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA SOUL- SACRAMENTO, CA
MY 2013 KIA SOUL CHECK ENGINE LIGHT BLINKING. I WAS TOLD NEEDED A NEW CATALYTIC CONVERTER WHICH I TOOK CARE OF 2 MONTHS AGO. CHECK ENGINE LIGHT CAME ON AGAIN WHEN I WAS DRIVING AND CAR WOULD NOT GO I'VE 40MPH. I TOOK IT TO A REPAIR SHOP AND WAS TOLD I NEEDED A NEW ENGINE. I HAVE ALWAYS GOTTEN MY OIL CHANGED EVERY 7000 MILES AS REQUESTED. I DID THIS AT THE KIA DEALERSHIP FOR THE FIRST 5 YEARS THEN JUST LOCALLY. MY HOURS AT WORK HAVE BEEN CUT BACK DUE TO COVID AND I DO NOT HAVE $5000 DOLLARS. THE SHOP SAID THAT THE ENGINES ARE HARD TO FIND DUE TO THIS BEING A ONGOING PROBLEM WITH THE 1.6 LITER 2013 KIA SOUL. MY KIA HAS 160,000 ON IT BUT HAS BEEN WELL MAINTAINED. I CONTACTED KIA AND THEY ARE NOT TAKING ANY RESPONSIBILITY YET SOLD THESE KIAS KNOWING THE ENGINE WAS FAULTY.
Source: NHTSA WEB SITE -
2013 KIA SOUL- SHARON, WI
MY CAR WAS BROUGHT IN FOR THE RECALL AND THEY TOLD US IT WAS FINE BUT I NOTICED IT OFFEN GOT HOT AND IT LIKED TO BURN OIL OR LEAK OIL I HAD TO PUT OIL IN EACH WEEK AND ONE DAY OM MY WAY HOME THE MOTOR BLOW A ROD AND THIS WAS ONLY A COUPLE MONTHS AFTER THEY CHECKED IT AND SAID IT WAS FINE THE CAR ONLY HAD 125000 MILES ON IT AND I HAD TO PAY 1700 DOLLARS FOR A NEW MOTOR AND I'M STILL WAITING ON IT TO ARRIVE I DON'T THINK I SHOULD HAVE TO COVER THE COST OF THE MOTOR OR THE REPAIRS BECAUSE IT FALLS IN THE RECALL LIST OUR CAR HAD ALL THE PROBLEMS THAT THE RECALL WAS LISTING. I WOULD LIKE TO HERE BACK FROM SOMEONE ON MY CONCERNS.
Source: NHTSA WEB SITE -
2013 KIA SOUL- SHERIDAN, AR
WAS DRIVING MY 2013 KIA SOUL AND IT THREW A ROD AND MY ENGINE LOCKED UP. I FOUND OUT THAT THERE WAS A RECALL ON THE CATALYTIC CONVERTER. DEALERSHIP SAID THEY TRIED TO RUN A DIAGNOSTIC AND IT SAID ENGINE FAILURE AFTER THEY REPLACED THE RECALLED CATALYTIC CONVERTER.
Source: NHTSA WEB SITE -
2013 KIA SOUL- SHALIMAR, FL
THE BRAKES' VACUUM CHAMBER OR A VALVE HAVE GONE BAD. THE PEDDLE IS HARD TO PRESS WHEN VEHICLE IS CRANKED AN BAKING OUT. ALSO, NOTICED WHEN IDLING, THE BRAKE BECOMES STIFF AFTER A SLIGHT DEPRESSION OF THE PEDAL. SOMETIMES THE CAR CANNOT BE STARTED AS THE BRAKE PEDAL CANNOT BE DEPRESSED FAR ENOUGH TO ALLOW THE START BUTTON TO WORK. OVER TIME, THE FRONT STEERING HAS BECOME LOOSE AND WOBBLILIY, CAUSING THE DRIVER TO OVER CORRECT STEERING TO KEEP THE CAR STRAIGHT ON THE ROAD. THE VEHICLE HAS 62,000 MILES ON IT, IT SHOULDN'T BE HAVING THESE TYPES OF PROBLEMS THIS SOON.
Source: NHTSA WEB SITE -
2013 KIA SOUL- CHARLESTON, SC
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE PISTON BLEW WITHOUT WARNING AND CAUSED OIL TO LEAK INTO THE ENGINE AND CAUSED THE ENGINE TO BURN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) THE VEHICLE WAS TAKEN TO THE STOKES KIA DEALER (202 S GOOSE CREEK BLVD, GOOSE CREEK, SC 29445) WHERE IT WAS STATED THAT NO CODES WERE FOUND AND THEREFORE THE ENGINE WOULD NOT BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE ENGINE WAS PURCHASED USED AND DID NOT QUALIFY FOR A REPLACEMENT UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.*DT*DT*JB*DT*AS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 KIA SOUL- NORTH RICHLAND HILLS, TX
REGARDING RECALL SC176 THE ENGINE IS OVERHEATING AND HAS ENGINE DAMAGE WHICH CAN LEAD TO THE VEHICLE STARTING ON FIRE. HAVE BROUGHT IT TO 2 DEALERSHIPS AND THEY ARE JUST TRYING TO BRUSH IT OFF SAYING NOTHING IS WRONG EVEN THOUGH IT IS OVERHEATING AND AN INDEPENDENT MECHANIC STATES THAT THERE IS PISTON AND CYLINDER DAMAGE.
Source: NHTSA WEB SITE -
2013 KIA SOUL- RENO, NV
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING, THE VEHICLE STALLED WITH THE LOW POWER STEERING FLUID WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PUSHED OFF THE ROADWAY AND RESTARTED. THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE NHTSA CAMPAIGN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,003. *BF *AS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SOUL- BERKLEY, MD
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE BEGAN TO STALL. THE CONTACT DRIFTED INTO A NEARBY PARKING LOT. THE CONTACT STATED SMOKE WAS COMING OUT THE OUTSIDE REAR. THE CONTACT LIFTED THE HOOD AND NOTICE OIL HAD SPILLED ALL OVER THE ENGINE OF THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE PISTON HAD FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER HAGERSTOWN KIA (10307 AUTO PL, HAGERSTOWN, MD 21740 PHONE: (301) 739-7283) FOR THE REPAIRS WHO STATED THAT THEIR FAILURE DID NOT RELATE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE). THE VEHICLE WAS NOT REPAIRED AS OF YET. THE CONTACT WAS UNSURE IF THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE 167,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SOUL- SAINT PETERSBURG, FL
WAS DRIVING ON THE HIGH WAY ENGINE BLINKED FIVE TIMES AND CAR LOCKED UP BEGAN TO SHUT OFF. GOT OUT THE CAR THINKING I NEED OIL POPPED THE HOOD SAW SOMETHING FALL LOOKED UNDER THE CAR THERE WAS A FIRE PUT THE FIRE OUT WITH A TOWEL CALLED THE POLICE AND THE FIRE DEPARTMENT CAME AND SAID A ROD BLEW? AND I GOOGLED THERE IS A RECALL FOR THIS EXACT HAPPENING
Source: NHTSA WEB SITE -
2013 KIA SOUL- HUTTO, TX
WHILE DRIVING MY CERTIFIED 2013 KIA SOUL ON A BUSY HIGHWAY IT SUDDENLY LOST ALL POWER. I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND PUSH IT INTO A PARKING LOT. I OPENED THE HOOD AND FOUND OIL HAD EXPLODED EVERYWHERE SO I HAD TO HAVE IT TOWED TO MY HOME. A MECHANIC SAID THE ENGINE THREW A ROD THAT WENT THROUGH THE BLOCK, SO THE WHOLE ENGINE WOULD HAVE TO BE REPLACED. I HAD THE CAR SERVICED 2 MONTHS PRIOR TO THE FAILURE AND THEY DIDN'T ADVISE OF ANY ISSUES. AFTER CONTACTING THE DEALERSHIP WHERE I PURCHASED THE KIA SOUL THEY CONFIRMED KIA WAS ALREADY AWARE OF THIS PROBLEM AND SHOULD HAVE TOLD ME THERE WAS A RECALL ON MY VEHICLE BEFORE THE ENGINE WAS DAMAGED. WHEN I CONTACTED KIA THEY TOLD ME MY VEHICLE DIDN'T QUALIFY FOR THE RECALL, BUT SINCE THE FAILURE OF MY VEHICLE IS EXACTLY WHAT HAS HAPPENED ON OTHER VEHICLES I'M NOT SURE WHY MINE DOESN'T QUALIFY. I'M CURRENTLY WITHOUT A VEHICLE BECAUSE I DON'T HAVE THE FUNDS TO REPLACE THE ENGINE. I NEED DIRECTION ON WHAT TO DO.
Source: NHTSA WEB SITE