2013 KIA SOUL Complaints

View complaints related to 2013 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 630 complaints submitted for the 2013 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KIA SOUL
    - KILN, MS

    I TOOK MY KIA SOUL IN FOR A RECALL BACK ON MARCH 9TH. ONCE THE DEALERSHIP DID THE UPDATE TO THE COMPUTER PER RECALL INSTRUCTIONS FROM KIA I LEFT WITH MY CAR. WITHIN 5 MIN MY CAR WENT INTO LIMP MODE NOT ALLOWING ME TO GO ABOVE 59 OR OVER 2000 RPM. I HAVE DEALT WITH KIA DIRECTLY AND THEY ARE ADVISING STILL AFTER 6 WEEKS THERE IS NO ESTIMATED FIX DATE AND NO HELP TO ME WHILE I HAVE TO WAIT FOR MY VEHICLE TO BE FIXED FROM THE ORIGINAL RECALL.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - BATON ROUGE, LA

    VEHICLE WAS RUNNING FINE, SUDDENLY SMOKE CAME OUT AND CAR TURNED OFF. AS PER MECHANIC, VEHICLE OVERHEATED, COOLANT WAS ALL OVER THE ENGINE. NO CHECK ENGINE LIGHT ON NOR PREVIOUS INDICATION OF OVERHEATING. VEHICLE MODEL FALLS UNDER KIA RECALL SC176 BUT CLAIM IS BEING DENIED.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - BROWNSVILLE, PA

    I WAS DRIVING HOME FROM WORK. VEHICLE STARTED NORMAL IN PARKING LOT. ONCE ON ROAD I STARTED TO GO UP A HILL. VEHICLE STARTED LOSING POWER. OBDII READER STATED P0304 CYLINDER 4 MISFIRE DETECTED AND P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD (BANK 1). I WAS ABLE TO GET MY VEHICLE TO A SAFE LOCATION. HOWEVER, DURING THAT I AGAIN LOST ALL POWER GOING UP SMALL HILL. THIS ALL OCCURRED IN WAYNESBURG, PA ALL POWER ISSUES OCCURRED ON A MAIN ROUTE AND SECONDARY ROADS.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - MENTOR, OH

    TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE VEHICLE FAILED TO EXCEED 15 MPH, WITH A KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THERE WAS ALSO A BURNING ODOR OUTSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED DID A SELF CODE READING WHICH RETRIEVED A DTC FAULT CODE: P0420 FOR A FAILING CONVERTER. THE CONTACT HAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING), HOWEVER A FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MENTOR KIA (9090 MENTOR AVE, MENTOR, OH 44060) WHERE A FAILURE COULD NOT BE DUPLICATED OR FAILURE CODE DIAGNOSED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE CONTACT ALSO STATED THAT THE VEHICLE LOSS TWO AND HALF QUARTS OF OIL EVERY TIME THE OIL WAS CHANGED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,271.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SOUL
    - WAVERLY, NY

    KIA SOUL 2013 JUST BOUGHT THROUGH DEALER MARCH 13 2020, AND IT MAKES A CLUNKING NOISE IN THE FRONT END WHENEVER IT'S DRIVEN AND I HAVE KIDS IN THIS CAR SO IF THIS IS AN ISSUE WITH KIAS SOMETHING NEEDS TO BE DONE ! MAKES NOISE WHEN DRIVING AT ANY SPEED, TURNING AND VERY LOUD

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - LOS ANGELES, CA

    TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SEVERAL DAYS PRIOR THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO KIA OF CARSON (22020 RECREATION RD, CARSON, CA 90745), WHERE THE VEHICLE WAS DIAGNOSED WITH SEVERAL UNKNOWN ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SOUL
    - BRASELTON, GA

    IT'S BEEN A LOT OF COMPLICATIONS WITH THE CAR STEERING COLLAR CAR MAKE A LOUD SOUND WHILE DRIVING OVER 60MPH KNOCK SENSOR CAUSES A LOT OF PROBLEMS WITH HOLDING GAS ENGINE IS VERY LOUD

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - SEDRO WOOLLEY, WA

    I WAS DRIVING SOUTH ON I 5 IN EVERETT WA, LIKE I DO EVERY MORNING, WHEN MY ENGINE STARTED MAKING RATTLING AND CLANKING NOISES AND STARTED TO LOSE POWER TO THE POINT I WAS NEARLY IN MULTIPLE ACCIDENTS. I WAS LUCKILY ABLE TO MAKE IT OFF THE FREEWAY SAFELY. AS SOON AS I BROUGHT THE VEHICLE TO A STOP, IT DIED AND HAS SINCE LOST ALL ABILITY TO FUNCTION. THIS CAR RECEIVED REGULAR OIL CHANGES AND MAINTENANCE.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - SISSONVILLE, WV

    WHILE PARKED OR AT SLOW RATE OF SPEED THE STEERING COLUMN MAKES A CLUNKING SOUND WHEN THE WHEEL IS TURNED EITHER DIRECTION. THE SOUND IS ALSO PRESENT WHILE TRAVELING ON A BUMPY ROAD AT A SLOW RATE OF SPEED. THERE IS PLAY IN THE STEERING WHEEL OR THE STEERING FEELS LOOSE AND THE STEERING WHEEL VIBRATES WHILE TRAVELING ON THE INTERSTATE AT 70MPH (UNKNOWN IF ALL RELATED). I HAVE HAD NEW TIRES RECENTLY PUT ON AND BALANCED AND THOUGHT THE PROBLEM WAS THE NEED FOR NEW TIRES, HOWEVER, THE PROBLEM IS STILL THERE AND HASN'T BEEN DIAGNOSED OR CORRECTED. IT ISN'T AN ALIGNMENT PROBLEM BECAUSE IT HAS BEEN CHECKED AND THE STEERING DOES NOT PULL ANY DDIRECTION.THE SUSPENSION HAS ALSO CHECKED OUT OK AND APPEARS TO BE UNRELATED.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - DUNN, NC

    WELL THE FIRST ITEM IS THE DEALERSHIP TOLD ME THERE WAS A RECALL ON THE DRIVER SIDE PANEL DOOR. THE SECOND PROBLEM RIGHT LOW BEAM LIGHT HAS BEEN OUT NOW FOR ALMOST TWO YEARS I HAVE BEEN EVERYWHERE WE HAD SWITCHED BULBS WE HAVE TRACED WIRES EVERYTHING REPLACE THE RELAY STILL CAN I GET THAT TO WORK AND SOMETIMES HE DOES LUNDS HIGHWAY ROAD YOU HIT BUMPS ALL THE LIGHTS COME ON IN CAR IT IS SOME KIND OF ELECTRICAL SHORT IN A CAR SOMEWHERE

    Source: NHTSA WEB SITE