2016 KIA SOUL Complaints

dealer stated that exhaust system caused engine to overheat and the catalytic converter to go causing the piston to seize completely. there is a recall out for this exact issue but it did not include my vin number. the vehicle stalled multiple times causing myself and my daughter to be stuck in ongoing traffic. the check engine light came on and it was brought to the dealer as soon as they had an opening. I am confused about how a vehicle can have the exact issue from a recall but because it wasn't the specified number that an unsafe vehicle can just be left on the road. it is no longer drivable due to this issue and being unsafe. the issues first appeared in 2021 when I first had the catalytic converter replaced, now barely over a year later it has failed again now also with engine damage to the cylinder and piston.

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure. Recall consequence Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. Recall action Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Ignition DESIGN MAKE (Kia Soul) MY2016 KIA SOUL EASY TO STEAL ON 8/2/2022 When I woke to go to my work my back passengers window was broken .police was call during the investigation the officer showed my steering wheel dis connected not able to drive . Due to Kia not warning consumers that their cars are easy to steal has cost me deductible and rental fees to get to work . My car has not began to be service due to the back log of repairs for this incident that is not the consumer fault even if the car repaired is not safe because its target along with posting on social media how to steal kia cars in 30seconds and Kia Boys tik-tok challenge .

Traveling at low rate of speed, engine began knocking and car stalled. Had car towed to Kia dealership to be told engine seized. No engine lights ever came on. Dealer stated no warranty coverage by KIA because a product IMPROVEMENT update was not completed that would have warned about the upcoming engine failure. We NEVER received a Product IMPROVEMENT notice, we have checked the VIN on numerous web sites and not one sight shows a product recall. Kia dealership wants 8600. To install a salvage engine, Odometer is at about 74,000

The contact owns a 2016 Kia Soul. The contact stated while driving approximately 85 MPH, there was an abnormal ticking noise detected. The contact stated that the connecting rod went through the engine block. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic. The manufacturer was notified of the failure but additional assistance was provided. The failure mileage was 102,000.

While driving to work vehicle oil light started flashing and vehicle started making metal on metal noises and vehicle would not accelerate. I pulled over, turned off the engine. The vehicle would not start again. Took vehicle to a mechanic and he told me that I needed a new engine. I went to the dealer when I found out about the recall. I was told they couldn't do anything for me because I never had the car serviced there.

The contact called on behalf of her daughter who owns a 2016 Kia Soul. The contact stated that while her daughter was driving at approximately 65 MPH, there was a knocking and scrapping sound coming from the engine. The driver pulled over safely and the vehicle was towed to an independent mechanic. There were no warning lights illuminated. The vehicle was diagnosed with complete engine failure due to a knock sensor detection system failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to Kia Technical Service Bulletin: PI2002B. The approximate failure mileage was 65,548.

I found a recall issued for my car in 2019, the dealership I bought it from told me it was repaired somewhere in New York in 2019, but it is having the same issues. I paid 2400 out of pocket to have the catalytic converters replaced, along with replacing the pcv and purge valves, as they were clogged due to the overheating. My oil consumption is crazy, about 5qt a week. If the 9V120000 recall WAS actually done, it wasn't successful or done properly because I am having the same issues and my engine could fail at any time. Due to stalling and acceleration issues, I think my pistons are beginning to go. I've already put thousands into this car I've only had for a year, and that is unacceptable. I need to know what can be done. I got in an accident with a pickup truck due to my engine stalling unexpectedly.

The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed and making a turn, she heard a creaking sound coming from the steering wheel. The vehicle was taken to the dealer and the mechanic stated that no failure was found. The vehicle was then taken to an independent mechanic who stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 17V608000 (Steering). The vehicle was not repaired. The dealer and the manufacturer were contacted and confirmed that the VIN was not included in the recall. The failure mileage was 81,900.

The contact owns a 2016 Kia Soul. The contact stated that while driving at various speeds, an abnormal knocking sound was coming from the vehicle. There was no warning light illuminated. The contact's husband inspected the vehicle and discovered that the engine was low on oil. The contact called the manufacturer and was referred to the dealer for a software update to be performed on the vehicle. The contact stated that while driving 65 MPH the following day, the vehicle began to hesitate with the oil and check engine warning lights illuminated. The contact proceeded to drive and a dark colored smoke started coming from the engine as she pulled over and shut off the vehicle. Due to the failure, the contact had the vehicle towed to her home. Upon investigation, the contact discovered NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) which she linked to the failure. The manufacturer was called back and the contact was informed that the vehicle was not under recall. The vehicle had yet to be repaired. The failure mileage was approximately 81,700.