2013 KIA SOUL Complaints

RECENTLY WHILE DRIVING MY STEERING WAS FEELING SLIGHTLY HUNG OR NOT STEERING A LITTLE WHEN I TURNED THE WHEEL. NOW THE CAR SEEMS LIKE IT HAS SOME PLAY IN THE STEERING WHEEL AND MAKES A CLUNKING WHEN I TURN THE STEERING WHEEL FROM ONE SIDE TO THE OTHER. I FIGURE IT IS SOMETHING WITH AN ELECTRONIC POWER STEERING UNDER THE STEERING WHEEL AFTER LOOKING IT UP ON THE INTERNET. I AM NOT QUITE SURE IF IT IS SAFE TO DRIVE. I WAS CONCERNED WHEN TURNING CURVES AT 65 MPH AND IT WAS FEELING HUNG UP & NOT QUITE RIGHT. THIS IS AN ONGOING PROBLEM AT THIS POINT.

THE STEERING WHEEL IS CLICKING AND IT IS GETTING PROGRESSIVELY WORSE. 2 OPINIONS CITE THE RACK AND PINION STEERING. IT IS ACTING JUST LIKE THE DESCRIPTION OF THE 2014-2016 RECALLED KIA SOULS.

I 2013 KIA SOULS RECENTLY WENT OUT, IT WON'T START. THERE WAS NO LIGHT THAT INDICATED A PROBLEM. I TOOK IT TO MY MACHINE WHO BELIEVED IT WAS THE STARTER OR BATTERY BUT WHEN HE LOOKED AT THE ENGINE HE BELIEVED IT HAD BLOW UP. A RECENT RECALL WAS DONE ON MY VEH, SO I GOT IT TOLLED TO KIA. THEY DIDN'T ISSUE ME A RENTAL, AND THE SERVICE MAN DIDN'T WANT TO TAKE THE VEH BECAUSE THEY HAVENT RECEIVED ANY INFORMATION ON IT. I HAD TO GO HOME AND GET THE RECALL NOTICE THAT WAS GOING TO BE SENT OUT TO CUSTOMERS. I'VE BEEN CALLING FOR THE PAST 2 WEEK AND THE SERVICE PERSON CLOSED OUT MY CASE. IF YOU HAD NO INFORMATION ON THE RECALL HOW CAN YOU CLOSE OUT MY CASE ? WHAT KNOWLEDGE DID YOU HAVE THAT YOUR WERE NOT INFORMING ME? ON 4/22/2019 I RECEIVED A CALL THAT STATED MY CAR WAS NOT PART OF THE RECALL BECAUSE THE SERVICE CODES AND THAT I WOULD HAVE TO PAY FOR A NEW ENGINE BUT THEY CAN;'T FIND ONE. MAYBE BECAUSE IT WAS RECALLED

MPDS COUPLER TEETH BROKEN OFF OTHER YEARS AND MODELS COVERED UNDER RECALL BUT NOT 2013. SAME PART SAME APPLICATION DEALER WANTS CHARGE $400+ TO FIX THIS MANUFACTURED DEFECT WITH ANOTHER PLASTIC GEAR THAT WILL BREAK IN A FEW YEARS OF AGE. CLICKING SOUND WHEN YOU START TO TURN THE STEERING WHEEL AFRAID WHEN ALL TEETH IN GEAR BREAK GOING TO HAVE NO CONTROL OVER STEERING DEALER HAS TSP ON THIS BUT ITS A SAFETY ISSUE

WHEN IN MOTION THE CAR WOULD SPUTTER AND STRUGGLE TO REACH SPEEDS OVER 30 MPH. MULTIPLE TIMES THE CHECK ENGINE LIGHT WOULD COME ON AND READ AS A KNOCK SENSOR. REPLACED THE KNOCK SENSOR BUT THE CAR CONTINUED TO STRUGGLE TO ACCELERATE AND WOULD SPUTTER. TOOK IT TO KIA AND THEY DISCOVERED IT WAS THE HYDRAULIC MODULE. THEY FIXED IT COSTING ME $1500. I DISCOVERED THE OTHER DAY THAT MY CAR HAS A RECALL FOR ANOTHER ISSUE BUT SAW THE CAR HAS AN INVESTIGATION ON GOING ABOUT THIS ISSUE.

STEERING WHEEL MAKES A LOT OF NOISE WHEN DRIVING TOOK IT TO A CERTIFIED MECHANIC SHOP THEY TOLD ME IT WAS A DEFECT WITH KIA

AFTER A MONTH OF LEASING MY KIA MY ENGINE LIGHT AND OIL LIGHT KEPT REAPPEARING. SO I WOULD CHECK ALL THE FLUIDS. THE ENGINE AND OIL LIGHT TURNED OFF AND DIDN'T TURN ON FOR A COUPLE OF DAYS THAN THE OIL LIGHT TURNED ON AND WOULD NOT TURN OFF. ALL THE FLUIDS WERE CHECKED. ON A 15 MINUTE DRIVE INTO TOWN IMMEDIATELY THE ENGINE LIGHT CAME ON AFTER NOT APPEARING FOR A COUPLE OF DAYS. LATER ON IN THE AFTERNOON DRIVING BACK TO THE RESIDENCE THE RADIATOR CAP FLEW OFF INTO THE ENGINE COMPARTMENT MAKING THE CAR OVERHEAT. IMMEDIATELY AFTER SEEING THE TEMPERATURE GAUGE GO UP I PULLED OVER TO THE RIGHT HAND SIDE OF THE ROAD WHERE IT WAS LEFT UNTIL THE NEXT DAY WHEN I REPLACED THE CAP. IT WAS RUNNING A LITTLE ROUGH SO I TOOK THE CAR TO AUTOZONE TO HAVE THE CODES READ. SHORTLY AFTER THAT THE CAR JUST DIED AND COULD NOT START IT WOULDN'T EVEN TURN OVER. TOOK IT TO KIA AFTER AND WAS TOLD SPARK PLUGS HAD MELTED TO THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. AFTER A YEAR OF SITTING I TOOK IT UPON MYSELF TO TRY TO DO SOMETHING WITH THE CAR. SO I DID READ WATCH AND REPLACED THE CRANKSHAFT SENSOR WHICH ALLOWED THE CAR TO START BUT NOW THE CAR IDLES REALLY ROUGH AND THERE IS SOME WEIRD NOISES IN THE ENGINE COMPARTMENT IT ALSO STILL HAS A PROBLEM STARTING.

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION, A CLICKING NOISE WAS PRESENT AND THE STEERING WHEEL FELT LOOSE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,675. THE VIN WAS UNKNOWN.

2013 KIA SOUL 1.6L GDI. 77650 MILES. PROBLEM 1 .TWO DAYS AGO WHILE DRIVING ON THE FREEWAY MY CHECK ENGINE LIGHT STARTED FLASHING AND I COULD TELL IT WAS HAVING A LOT OF HESITATION, EVEN BEFORE IT FLASHED I COULD NOTICE SOMETHING WASN'T RIGHT. I IMMEDIATELY WENT TO MY LOCAL KIA DEALERSHIP AND THEY RAN A DIAGNOSTIC ON MY CAR AND COULD TELL THERE IS SOMETHING WRONG WITH CYLINDER 2. DESPITE THAT NO ACTION WAS TAKEN AND I WAS TOLD TO KEEP DRIVING THE VEHICLE UNTIL I HAPPENED AGAIN. 2. I'VE BEEN NOTICING MY CAR IS ALWAYS LOW ON OIL. LAST TIME I HAD MY OIL CHANGED THEY TOLD ME THEY COULDN'T EVEN MEASURE ANY OIL ON THE DIPSTICK. NOW YESTERDAY WHEN I WAS AT THE DEALERSHIP SAME ISSUE. IT'S ONLY BEEN 2K MILES SINCE MY LAST SERVICE AND IT WAS ALMOST 3/4OF A QT LOW. I KNOW IT'S NORMAL FOR SOME OIL TO BURN BUT THAT'S WAY TOO MUCH TOO QUICKLY. 3. YESTERDAY ONLY 1 DAY AFTER MY CHECK ENGINE LIGHT FLASHED I NOTICED A REALLY BAD SMELL COMING FROM MY CAR WHEN I GOT OFF THE HIGHWAY. I'D DESCRIBED IT AS A HOT TIN/SULFER SMELL. NOW I'M WORRIED TO EVEN DRIVE THIS CAR AND I DON'T KNOW WHAT TO DO.

THIS IS THE SECOND COMPLAINT BEING FILED REGUARDING THIS CAR. AFTER WE FILED THE FIRST COMPLAINT WE TOOK OUR CAR BACK INTO THE KIA DEALERSHIP FOR THE CHECK ENGINE LIGHT FLASHING. THEY SCANNED ENGINE AND DIDN'T FIND ANYTHING. THEY TOPPED OFF OUR OIL BECAUSE IT WAS HALF FULL. I JUST RECENTLY GOT MY OIL CHANGE DONE THERE 2,000 MILES AGO. ACCORDING TO THE OWNERS MANUAL IT SHOULD BE DONE EVERY 7,500 MILES. THE FOLLOWING DAY WE WERE DRIVING DOWN THE FREEWAY, PULLED OFF AT OUR EXIT AND SMELLED A HORRID LEAK BURNING/ ROTTEN EGG/ SULFUR SMELL. WE IMMEDIATELY PULLED OF THE ROAD AND CHECKED THE CAR FOR FLAMES. WE DIDN'T FIND ANY. I'M REALLY STARTING TO FEEL UNSAFE ABOUT BEING IN THIS VECHIEL.