2013 KIA SOUL Complaints

View complaints related to 2013 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 630 complaints submitted for the 2013 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KIA SOUL
    - NEW PORT RICHEY, FL

    IN THE LAST COUPLE OF DAYS, WHILE MAKING TURNS EITHER LEFT OR RIGHT OR WHILE PARKED IF YOU MOVE THE STEERING WHEEL LEFT OR RIGHT YOU FEEL A DEFINITE CLUNKING IN THE STEERING. PRIOR TO THIS NEW DEVELOPMENT THE STEERING HAS ALWAYS BEEN SMOOTH. MY VEHICLE HAS ONLY APPROXIMATELY 40,000 MILE ON IT. I SEE THERE ARE MANY OTHERS WITH THIS SAME PROBLEM. I SEE A RECALL FOR THE 2014-16, WHY NOT THE 13?

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - BOCA RATON, FL

    I WAS DRIVING ON A STRAIGHT CITY ROAD AT 35 MPH AND MY CAR WEAVED 3 TIMES WITHIN .2 MILE. MY HANDS WERE STEADY AND NOT MOVING ON STEERING WHEEL. IT SWERVED ALL BY ITSELF. . . ZIG ZAG STYLE. THEN IT STOPPED WEAVING AND DROVE STRAIGHT AGAIN.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - LAREDO, TX

    TAKATA RECALL, MY KIA SOUL 2013 MAKE A CLUNK NOISE WHEN WHEEL IS TURN RIGHT AND LEFT AND ALSO STEERING WHEEL IS UNSTABLE WHEN DRIVING AT 30MPH, I'VE SEEN A LOT OF COMPLAINTS ABOUT THE SAME ISSUE BUT ONLY MODELS 2014 - 2016 WHERE RECALL BY KIA MOTORS, CAN YOU PLEASE LOOK INTO THIS SO THEY CAN ADD MORE YEARS FROM THIS KIA SOUL VEHICLE, THANKS

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - ATHENS, GA

    MY CAR WOULD STALL AS I AM DRIVING OR TURNING A CORNER. MY JERKS AS I AM DRIVING

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - LAKE WALES, FL

    CAR WAS LIKE NEW HAD WITH ONLY AROUND 40K MILES ON IT. WE WERE GIVING A CAR A JUMP AND SOUL CAUGHT FIRE AND LITERALLY BURNED TO THE GROUND! FIRE DEPARTMENT HAD TO COME OUT AND PUT IT OUT! IT WAS REMARKABLE! AND WE HAVE THE FIRE ON VIDEO, THE FIRE DEPARTMENT SHOWING UP, ETC. IT CAUGHT FIRE UNDER THE FRONT HOOD AND NO ONE KNOWS WHY! WE HAD JUST PAID OFF THE FINAL PAYMENT WERE WAITING FOR TITLE TO COME IN THE MAIL. NEEDLESS TO SAY AFTER PAYING IT OFF ONLY HAD REQUIRED COVERAGE AS MY MOTHER 80YRS NEVER DROVE IT AND OF COURSE IT DID NOT COVER FIRE! SHE PAID $33K FOR THE CAR JANUARY 2014, PAID IT OFF JUNE 2018 "NEW CONDITION", ONLY 40K MILES ON IT, BURNS TO THE GROUND AND IT'S OVER! NO EXPLANATION, NO COMPENSATION, NOTHING! CAR WAS PARKED AT OUR HOME AND I WAS JUMPING MY CAR WHEN IT JUST CAUGHT FIRE (FIRST TIME WAS EVER USED TO JUMP A CAR) ALWAYS FELT NO WAY SIMPLE JUMP WOULD HAVE CAUSED IT! FIRE WAS JULY 24, 2018 AT 10:48 AM UNBELIEVABLE! WE HAVE NOT BEEN ABLE TO GET ANY COOPERATION ON THIS OR UNDERSTANDING OF "WHAT HAPPENED"! WE ARE SO GLAD TO SEE YOUR REPORTS! THANK YOU! (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - PORT RICHEY, FL

    FAULTY FLEXIBLE COUPLING. NOTICE WHILE DRIVING, CLICKING SOUND IN STEERING WHEEL WHILE DRIVING. DRIVING ON A REGULAR CITY STREET. IT COST $318 TO REPLACE. THIS IS A RECALL FOR OTHER MODELS SO IT SHOULD BE A RECALL FOR ALL.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - PALM BAY, FL

    TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE STEERING COLUMN MADE AN ABNORMAL SOUND AND THE STEERING WHEEL WAS COMPLETELY LOOSE AND UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER (BONIFACE HIERS KIA, 880 S APOLLO BLVD, MELBOURNE, FL 32901, (321) 951-9595) WHERE THE FAILURE WAS ACKNOWLEDGED; HOWEVER, THEY STATED THAT THERE WAS NO RECALL ON THE 2013 MODEL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 46,000.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - DELRAY BEACH, FL

    THE STEERING WHEEL OF OUR 2013 SOUL IS MAKING A CLUNKING SOUND. THE VEHICLE ONLY HAS 31,000 MILES ON IT AND FROM WHAT I'VE READ IT SEEMS TO BE THE RACK AND PINION. I'M WORRIED THAT I WILL LOSE STEERING WHILE DRIVING AND THE DEALERSHIP I BOUGHT IT FROM WILL NOT FIX IT EVEN THOUGH ALL THE OPTIMA'S AND KIA SOULS 2014-17 HAVE BEEN RECALLED. I'VE SEEN YOUTUBE VIDEOS HIGHLIGHTING THIS DEFECT GOING BACK TO 2011 SO KIA WAS OBVIOUSLY AWARE OF THE ISSUE.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - LAKEWOOD RANCH, FL

    TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING LOW SPEEDS AND WHILE THE VEHICLE WAS STATIONARY, AN ABNORMAL NOISE WAS DETECTED COMING FROM THE STEERING WHEEL WHEN IT WAS TURNED LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO SUNSET KIA OF SARASOTA (7777 S TAMIAMI TRAIL, SARASOTA, FL 34231, (941) 308-7707) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. **TR *JS *JS *JS

    Source: CONSUMER LETTER
  • 2013 KIA SOUL
    - SANFORD, FL

    TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE OPERATING THE VEHICLE, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. OCCASIONALLY, THE ENGINE WOULD IMMEDIATELY RESTART AND THE VEHICLE WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CRANKSHAFT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER (DELAND KIA, 2322 WOODLAND BLVD, DELAND, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE