2013 KIA SOUL Complaints

AT AROUND 69K MILES I HAD A NEW SET OF TIRES PUT ON THE CAR. WHEN I GOT IT BACK ABOUT A FEW DAYS LATER I NOTICED WHEN I WAS STOPPED A CLICKING NOISE THAT I COULD FEEL IN THE WHEEL. IT SEEMS TO TRACK STRAIGHT DOWN THE ROAD BUT HAS SOME SLACK IN THE WHEEL ITSELF. TOOK THE CAR BACK TO PEP BOYS AND THEY SAID IT WAS A KNOW KIA ISSUE TO CALL THE DEAL. SO TODAY 9/7/18 CALLED ORLANDO KIA TODAY THEY SAID THERE IS NO RECALLS STEERING RELATED BUT THEY WOULD LOVE TO HAVE A LOOK. I BET. DOING SOME RESEARCH ITS ALL OVER THE INTERNET AND UTUBE THAT THE STEERING DAMPER RUBBER STAR SHAPED DAMPER DISINTEGRATES AND THAT IS WHAT MAKES THE SLOP IN THE WHEEL. THE PART NUMBER I AM SEEING IS 56315-2K000FFF AND IS LESS THAN 5" AT THE DEALER. OBSERVING DIFFERENT COSTS ONLINE DEPENDING ON MAKE AND MODEL FROM 225$ TO 1800$ TO REPLACE. THIS IS A DANGEROUS SITUATION AND SHOULD HAVE BEEN RECALLED AND FIXED NO QUESTIONS ASKED.

ABOUT TWO MONTHS AGO I HAD A SLIGHT JERK IN STEERING WHEEL AND IT JUST GOT WORSE, I HEARD CLUNKING NOISE, STEERING WAS LOOSE AND JERKY, UNSTABLE DRIVING. TOOK IT TOO KIA AND THEY DID A PERFORMED A EXPRESS SERVICE MULTI-POINT INSPECTION AND CONFIRMED NOISE AND STATED IT NEEDED A NEW A FLEXIBLE COUPLING AND A NEW EPS MOTOR AND ALIGNMENT. ONLY FLEXIBLE COUPLING WAS REPLACED THROUGH EXTENDED WARRANTY, NO ALIGNMENT OR EPS MOTOR WAS DONE. I HAVE LOOKED THROUGH WEBSITES OF COMPLAINTS AND KIA SOUL 2013 HAS BEEN REPORTED BUT NO ACTION HAS BEEN TAKEN. IF I WOULDN'T HAVE HAD AN EXTENDED WARRANTY I WOULDN'T HAVE GOTTEN THE COUPLING REPLACED, BUT MORE IS REQUIRED SUCH AS EPS MOTOR AND AN ALIGNMENT WHICH WAS PURCHASED ALREADY IN APRIL OF 2018. THIS NEEDS TO BE RESEARCHED AND FIXED ASAP AS A RECALL AS IT IT A DANGER FOR ANYONE TO BE DRIVING A KIA SOUL WITH THIS ISSUE

I WAS SITTING AT A STOP LIGHT AND WHEN THE LIGHT TURNED GREEN, I PROCEEDED TO DRIVE ABOUT 20 MPH. ABOUT 30 SECONDS LATER, I RECEIVED A HEAVY PUNCH IN MY CHEST AND STOMACH AREA. I YELLED, "WHAT IS GOING ON". I THEN NOTICED THE AIRBAG HAD DEPLOYED AND EXPLODED CAUSING MULTIPLE BURNS AND BRUISES TO MY ARMS, CHEST, CLAVICLE AND STOMACH AREAS. I WAS A LITTLE DISORIENTED AFTER THIS BUT MANAGED TO GET OUT OF THE CAR. ONCE OUT OF THE CAR, I NOTICED I HAD REAR-ENDED THE VEHICLE IN FRONT OF ME AND THE DRIVER WAS TELLING ME TO GET AWAY FROM THE CAR SINCE MY CAR WAS SMOKING. IT WAS 95 DEGREES THAT DAY AND I DID NOT HAVE THE AIR CONDITIONING ON. THIS WAS A DEFECTIVE AIRBAG.

THE ENGINE IN MY 2013 KIA SOUL BLEW AT ONLY 56000 MILES. MY WIFE WAS DRIVING THE CAR ON THE INTERSTATE WHEN SHE HEARD A KNOCKING NOISE AND SHE PULLED OVER. A MAN CAME UP TO HER WINDOW AND TOLD HER THERE WAS FLAMES COMING FROM THE BOTTOM OF THE CAR. IT TURNS OUT THAT A ROD WENT THROUGH THE ENGINE BLOCK AND LEAKED ALL THE OIL OUT OF THE CAR. WHEN I TOOK THE VEHICLE TO KIA, THE SERVICE TECH ASKED ABOUT THE OIL CHANGES AND HAD MENTIONED THAT THE OEM OIL FILTER THAT KIA PUTS HAS SOME TYPE OF PRESSURE RELEASE AND WHEN YOU GET THE OIL CHANGED SOMEWHERE ELSE THEY DON'T HAVE THAT TYPE OF FILTER. I ASKED IF IT WAS REQUIRED TO HAVE THE OIL CHANGED AT A KIA DEALER AND HE SAID NO. WE HAVE HAD ALL THE OIL CHANGES UP TO DATE ON THE VEHICLE. IT IS REALLY HARD TO UNDERSTAND HOW AN ENGINE WITH 56K MILES CAN STOP.

WHEN IT IS EXTREMELY HOT OUTSIDE (I.E. 95 DEGREES) AND I TURN ON THE A/C AND COME TO A STOP, THE CAR OFTEN TIMES WILL LUNGE FORWARD, ABOUT A FOOT, EVEN IF MY FOOT IS FIRMLY ON THE BREAK.

I WENT ON A TRIP FROM ORLANDO TO KEYWEST WITH TWO YOUNG CHILDREN IN THE CAR AND I BROKE DOWN. THANKFULLY, I HAD THROUGH INSURANCE FREE TOWING. GOT TOWED TO AN AUTOMOTIVE STORE AND THEY SAID NOTHING WAS WRONG THEY CHECKED THE BATTERY AND ACCELERATOR AND MULTIPLE ITEMS I HAVE PROOF OF ON PAPER. I BEGAN TO DRIVE AGAIN AND MY CAR WOULDNT START WHEN I STOPPED TO GET GAS. SOMEONE HAD TO JUMP MY CAR AT THE GAS STATION AND IT HAPPENS ON AND OFF NOT EVERYTIME BUT I HAVE TO PUSH MY GAS AND TURN MY KEY AT THE SAME TIME TO GET MY CAR TO START. IN ADDITION, WHEN I AM DRIVING I HEAR SOUNDS AND BROUGHT IT TO KIA IN KEYWEST. I BOUGHT AN ACCELERATOR FOR $717.54 AND STILL HAVING ISSUES! LUCKILY, I JUST MADE IT HOME TONIGHT WITH MY CHILDREN AND WE ARE SAFE BUT THIS IS STILL AN ISSUE AND AFTER PAYING ALL OF THAT MONEY I AM LIVID!!!!!!!!!!!!!!!!

TL* THE CONTACT OWNED A 2013 KIA SOUL. THE CONTACT'S WIFE INFORMED HIM OF AN ABNORMAL ODOR ON THE OUTSIDE OF THE VEHICLE. APPROXIMATELY 45 MINUTES LATER, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND THE FIRE MARSHALL DIAGNOSED THAT THE WIRING IN FRONT OF THE ENGINE COMPARTMENT CAUSED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED BY THE FIRE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,000.

TAKATA RECALL MY 2013 KIA SOUL HAD BEEN A GREAT CAR FOR ALMOST 5 YEARS NOW. OUT OF NO WHERE WHEN I WAS DRIVING MY CAR IT JUST STARTED TO MAKE THIS REALLY LOUD KNOCKING AND TICKING SOUND. THE CHECK ENGINE LIGHT CAME ON AND IT SHUTS OFF WHILE I'M DRIVING. I GOT IT TO TURN ON I TOOK IT TO KIA THEY DID THE DIAGNOSIS ITS AN ENGINE FAILURE MY ROD IS FAULTY THE GUY SAID BUT MY WARRANTY APPARENTLY JUST ENDED BUT HOW DOES MY 5 YEAR OLD CAR HAVE ENGINE FAILURE OUT OF THE BLUE IT ONLY HAS 56.263 MILES ON IT I ONLY USE IT LOCALLY I MAINTENANCE MY CAR HOW DOES THIS HAPPEN.

TL* THE CONTACT OWNED A 2013 KIA SOUL. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT LOST CONSCIOUSNESS AND THE VEHICLE ROLLED INTO AN INTERSECTION. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT WENT THROUGH THE FRONT PASSENGER SIDE WINDSHIELD EVEN THOUGH SHE WAS WEARING A SEAT BELT. THE CONTACT SUSTAINED SEVERE INJURIES TO THE HEAD, BRAIN, AND BODY THAT REQUIRED MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 12597330, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

IN APRIL 2017, I WAS MAKING A LEFT TURN AND SUDDENLY THE STEERING LOCKED AND MY CAR STARTED GOING INTO THE ONCOMING LANE. I BRAKED IMMEDIATELY AND JUST MISSED BEING HIT HEAD ON BY ONCOMING TRAFFIC. A POLICEMAN HAPPENED TO BE CLOSE BY AND CAME OVER TO HELP. I VERY FRIGHTENED, KEPT MY FOOT ON THE BRAKE, BUT WASN'T SURE WHAT TO DO NEXT. HE SUGGESTED PUTTING THE CAR IN PARK, TURNING THE MOTOR OFF, AND THEN STARTING IT AGAIN. I DID THAT, AND THE STEERING WAS BACK. SO, I PULLED OVER TO A PARKING LOT AT THAT INTERSECTION. AAA HAD THE CAR TOWED TO A REPAIR SHOP (P&L $1702.68 + 7% TX 119.88 = $ 1821.19). I THOUGHT THE PROBLEM WAS SOLVED; HOWEVER, IN THE PAST MONTH, THE STEERING HAS LOCKED AGAIN TWICE. I AM AFRAID TO DRIVE MY CAR (NOT TO MENTION PUTTING MY GRANDCHILDREN IN IT) AND AM PLANNING TO CONTACT THE MANUFACTURER AND A LOCAL DEALER. I SEARCHED THE VIN ON YOUR NHTSA SITE, BUT NO RECALLS SHOW.. INCIDENTALLY, I PURCHASED THE VEHICLE FROM HERTZ RENTAL SALES (JANUARY 2016).