2013 KIA SOUL Complaints

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING 5 MPH, THE RADIO SHUT OFF WITHOUT WARNING. THE DEALER (HERITAGE TOYOTA CATONVILLE, 6324 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228) STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE OCCURRED SEVERAL TIMES. THE MANUFACTURER STATED THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, THE REPAIR WOULD BE AT THE CONTACT'S EXPENSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,000.

STEERING WHEEL MAKES A CLUNKING NOISE WHEN TURNING TO THE LEFT OR THE RIGHT. 31000 MILES. DEALER SAID IS OUT OF WARRANTY. WHAT TO DO?

TL* THE CONTACT OWNED A 2013 KIA SOUL. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE VEHICLE FLIPPED OVER TO THE OTHER SIDE OF THE ROAD. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES FROM THE PASSENGER AIR BAG, CAUSING METAL FRAGMENTS TO STRIKE THE CONTACT IN THE FACE AND ARM, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *BF *TR

NOISE IN STEERING COLUMN . MECHANIC NOTICED IT AS WELL WHEN I TOOK IT IN FOR AN OIL CHANGE!

MY BOYFRIEND WAS DRIVING , WE BEEN HEARING A TICKING SOUND AND ENGINE LIGHT CAME ON. WE ALWAYS HAVE ARE OIL CHANGE BUT IN A MONTH IT'S TIME FOR MORE OIL.

AS MY WIFE WAS ENTERING EASTBOUND US EXPRESSWAY 83 (INTERSTATE 2) JUST WEST OF MINNESOTA ROAD (APPROXIMATE TIME 5:15 PM) THE HOOD FLEW OPEN AND DAMAGED THE WINDSHIELD AND HOOD. THE CAR WAS SAFELY PULLED OVER BUT THE HOOD WAS SO DAMAGED THAT IT HAD TO BE REMOVED IN ORDER TO DRIVE THE CAR HOME. THE CAR HAD ONLY BEEN DRIVEN APPROXIMATELY 1.5 MILES FROM THE HOUSE ON THE FRONTAGE ROAD BEFORE GETTING ONTO THE EXPRESSWAY WHEN THE INCIDENT OCCURRED. SPEED WAS ACCELERATING TO HIGHWAY SPEEDS OF 60 MPH BUT NOT YET AT 60 MPH. THE VEHICLE WAS JUST GETTING ON THE OVERPASS AFTER ENTERING THE EXPRESSWAY AND WAS TRAVELING IN A STRAIGHT PATH ON THE ENTRY LANE BARELY MERGING INTO TRAFFIC BEFORE NEEDING TO PULL OVER ON THE BENTSEN PALM ROAD OVERPASS.. THE HOOD HAD NOT BEEN OPENED FOR AT LEAST 2 WEEKS WHEN I LAST FILLED THE WINDSHIELD WASHER RESERVOIR. IT HAS BEEN DRIVEN ON THE EXPRESSWAY AT HIGHWAY SPEEDS DURING THE LAST TWO WEEKS ON A DAILY BASIS. IT APPEARS THAT THE HOOD LATCH IS BROKEN. THE LATCH IS TOO FAR TO THE RIGHT AND DOESN'T MOVE BACK INTO A POSITION TO ALLOW THE HOOD TO CLOSE.

CAR HAS 24K MILES ON IT. DURING A TRIP THE CAR BEGAN TO WOBBLE DRIVING ON THE INTERSTATE. I NOTICED THE TIRE HAD A BULGE ON IT. I REPLACED IT. THE CAR STILL WOBBLED. I TOOK IT TO A KIA DEALERSHIP AND THEY SAID ANOTHER OF THE TIRES HAD GONE BAD, BUT IT SHOULD GET ME HOME. I HAD A BLOWOUT ON THAT TIRE ON THE WAY HOME ALSO DRIVING ON THE INTERSTATE. THE TIRES ARE OEM NEXEN CP662'S. THE REMAINING 2 TIRES ARE PREMATURELY WORN AND HAVE BEEN ROTATED WITH EACH OIL CHANGE.

I PURCHASED A KIA SOUL 2013 + BRAND NEW IN 2013, ON 5/13/2017 THE CHECK OIL LIGHT CAME ON WHILE I WAS DRIVING, I PULLED OVER AND CHECKED THE OIL AND IT WAS LOW EVEN THOUGH I HAD RECENTLY HAD THE OIL CHANGED, I PUT 2 QTS OF OIL IN THE CAR, BUT EVERY TIME I DROVE THE CAR BEGAN MAKING A NOISE WHENEVER I ACCELERATED. WHILE DRIVING THE CAR ON 5/14/17 THE CHECK ENGINE LIGHT CAME ON AND THE NOISE PERSISTED. THOUGH THE CAR WAS STILL DRIVABLE, I HAD IT TOWED TO THE KIA DEALERSHIP ON 5/15/17 WHERE I PURCHASED THE CAR TO THE SERVICE DEPARTMENT. LATER THAT DAY I WAS TOLD THAT THE MOTOR HAD GONE OUT IN MY CAR WHEN I ASKED WHY I WAS TOLD THAT THE MECHANIC HAD LEFT. THE FOLLOWING DAY ON 5/16/17 I CALLED THE DEALERSHIP BACK AND WAS TOLD THAT THERE SLUDGE IN MY MOTOR CAUSED FROM OIL BEING BURNED IN THE MOTOR AND THE SLUDGE WAS NOT ABLE TO FILTER THOUGH THE MOTOR. I WAS TOLD THAT IT WOULD COST APPROXIMATELY $4220 TO REPLACE IT WITH A USED MOTOR. THE NEXT DAY ON 5/17/17 I WAS ONLINE LOOKING FOR CHEAPER MOTORS WHEN I RAN ACROSS ARTICLES REGARDING THE 2016 RECALL OF 600,000+ OTHER KIA VEHICLES ALL WITH DEFECTIVE ENGINES. AFTER READING WHAT HAPPENED TO THE OTHER ENGINES I REALIZED THAT THE SAME THING WAS HAPPENING TO MY ENGINE. I CALLED KIA CUSTOMER ASSISTANCE CENTER AND A CASE WAS MADE REGARDING MY CAR. ON 5/31/17 I WAS TOLD THAT MY CASE HAD BEEN ESCALATED TO THE ESCALATION AGENT. TODAY, ON 6/5/2017 BRENDA THE ESCALATION AGENT CALLED TO NOTIFY ME THAT KIA WOULD NOT COVER MY CAR BECAUSE IT HAS OVER 100K MILES ON IT AND BECAUSE THERE IS SLUDGE LOCATED IN THE ENGINE. I TOLD YES, THAT IS WHY I WANTED KIA TO LOOK INTO IT BECAUSE IT A VEHICLE WITH BARELY 114K MILES ON IT THAT IS 4 YEARS OLD AND WITH MAINTENANCE THAT WAS KEPT UP THE ENGINE SHOULDN'T HAVE BEEN BURNING OIL TO PRODUCE SLUDGE IN IT. I WAS TOLD I WOULD NEED TO REQUEST MORE WORK TO BE DONE ON THE CAR TO SEE IF THE MOTOR WAS DEFECTIVE.

MY CAR HESITATES WHEN I ROUND A CORNER OR TURN ON TO A HIGHWAY ONE DAY A TRUCK WAS BEHIND A 18 WHEELER SCARED ME AND MY PASSENGER. NOW FOR THE LAST FEW MONTHS THIS CAR IS SHAKING ALL THE TIME NOT ONLY WHEN I STOP BUT EVEN WHEN I AM DRIVE KIA IN ATHENS GA SAY THEY CAN NOT DO ANYTHING ABOUT IT. THEY SAY THIS IS NATURAL TO HAPPEN . NO THIS IS NOT NATURAL IT IS EMBARRASSING AND SCARY. I DO NOT WANT THIS CAR ANYMORE AND I REALLY DO NOT LIKE PUTTING OTHER PEOPLE LIVES IN DANGER IN A 3 YEAR OLD CAR. I HAVE TRIED TALKING TO THEM -THEY ARE NOT LISTENING THEY KEEP SAYING IT UP TO THE COMPANY IN ATLANTA. IF ANYTHING HAPPEN TO ME IN THIS CAR I TOLD MY FAMILY TO SUITE THE SOCKS OFF OF KIA.

SUA SUDDEN UNEXPECTED ACCELERATION. HAPPENING THREE TIMES SO FAR RANDOMLY. ONCE WHEN FIRST STARTED AND ONCE WHILE DRIVING AND ONCE WHEN STOPPING ALL HAPPEN ON THE ROAD.