2013 KIA SOUL Complaints

View complaints related to 2013 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2013 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KIA SOUL
    - BUTLER, PA

    SUA SUDDEN UNEXPECTED ACCELERATION. HAPPENING THREE TIMES SO FAR RANDOMLY. ONCE WHEN FIRST STARTED AND ONCE WHILE DRIVING AND ONCE WHEN STOPPING ALL HAPPEN ON THE ROAD.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - NEW BEDFORD, MA

    OPEN THE DOOR TO GO TO WORK CLOSED THE DOOR AND THE BACK WINDOW SHATTED THIS HAPPENED FIRST THING IN THE MORNING CAR WAS PARKED ALL NIGHT

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - MIAMI, FL

    MY BEARING STRUT WAS REPLACED AT 40, 000 MILES AND IT SEEN THEY ARE BACK AGAIN AT 70,000. I HAVE AN APPOINTMENT WITH HOLLYWOOD KIA IN HOLLYWOOD, FL ON 4-1-17. PLEASE LET ME KNOW IF ANY PREVIOUS COMPLANITS.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - NEW PROVIDENCE, NJ

    BRAKE SWITCH FAILED. MY BRAKE LIGHTS NO LONGER WORKED AND POWER STEERING WAS DISABLED, MAKING THE CAR IMPOSSIBLE TO DRIVE. COULD NOT GET CAR OUT OF "PARK" WITHOUT USING OVERRIDE BUTTON. CAR NEEDED TO BE TOWED TO KIA DEALER. THIS SWITCH HAS BEEN RECALLED ON 1.6 MILLION KIA'S BUT MY CAR WAS NOT INCLUDED BUT SHOULD BE ADDED. NOT SURE HOW LONG I WAS DRIVING WITHOUT BRAKE LIGHTS WORKING. I'M GLAD I NEVER USE MY CRUISE CONTROL AS PRESSING THE BRAKE PEDDLE WOULD NOT DISENGAGE THE CRUISE CONTROL FUNCTION. *TR

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - VANCOUVER, WA

    TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING 70 MPH, THE LOW BEAM HEADLIGHT MALFUNCTIONED ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SOUL
    - SMYRNA, GA

    I HAVE OWNED 2 KIA SOULS (A 2011 AND NOW A 2013 EACH BOUGHT NEW) AND HAVE BEEN VERY HAPPY UNTIL RECENTLY, JUNE THIS YEAR 2016, WHEN CHECKING THE LOW AIR PRESSURE IN REAR TIRES. THE TIRE STORE INFORMED ME THAT BOTH TIRES WERE "EXTREMELY OLD," "UNSAFE" "2007 TIRES!" BECAUSE OF THE POSSIBLE DANGER TO ME OR OTHERS, WHILE CONTINUING TO DRIVE ON THESE TIRES WHICH WERE SOLD TO ME ON MY 2013 BY THE DEALERSHIP, I WAS ADVISED TO REPLACE BOTH WITH NEW TIRES BY THE TIRE STORE, WHICH I DID IMMEDIATELY. GIVEN MY REGULAR TUNE UPS AT THE DEALER WHERE THEY NOTED THEY "ROTATED TIRES" EACH TIME, I WAS NEVER INFORMED OF THE AGE OF THE TIRES. I AM FORTUNATE THAT NO ACCIDENTS OCCURRED. I AM CONCERNED ABOUT POSSIBLE UNADVISABLE AND POSSIBLE FRAUDULENT PRACTICES ON THE PART OF ED VOYLES KIA ON COBB PKWY IN SMYRNA GA. I HAVE WRITTEN TO THE CORPORATE HEADQUARTERS TO INVESTIGATE AND COME TO SOME RESOLUTION. I APPRECIATE THE PRODUCT, HOPE TO HEAR THIS MATTER IS RESOLVED TO MY SATISFACTION SO THAT I CAN CONTINUE TO DRIVE AND RECOMMEND KIA WITH GREAT CONFIDENCE IN THE FUTURE. (THE LOW AIR PRESSURE WAS NOTED WHILE DRIVING THE CAR TO WORK ON A REGULAR BASIS, 45 MILES EACH WAY IN HEAVY HIGHWAY TRAFFIC)

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - DELAND, FL

    WINDSHIELD WIPERS TOO SLOW ON FASTEST SPEED. OLD CAR HAD FASTER WIPERS. SEAT BELTS HARD TO CLICK AND UNCLICK, VERY AWKWARD ACCESS TO SEATBELT BUCKLE. BRAKES: USER FORCE TOO HARD, VERY FATIGUING. WHEN ENGINE STARTS INITIAL IDLE SPEED CONTROL NOT SMOOTH GOES UP AND DOWN YET COMPUTER DOES NOT LOG AN ERROR. THIS IS MORE THAN 50 RPM. AMERICAN CAR WOULD PROBABLY LOG ERROR IF CAR DID THAT. CAUSES CAR TO LURCH UNEXPECTEDLY WHEN PULLING OUT OF DRIVEWAY.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - DELAND, FL

    CRUISE CONTROL HAS UNINTENDED ACCELERATION. ALSO HAS RANDOM TURN OFFS. ALSO THE WAY IT TURNS ON IN CANNOT SLOW DOWN DURING TURN ON UNLESS YOU PRESS THE SLOW (SET - ) BUTTON A SECOND TIME. DIFFERENT THAN AMERICAN. DANGEROUS. SOMETIMES CRUISE CONTROL ENGAGES WITH THE RESUME BUTTON, SOMETIMES NOT. SUSPENSION: DURING A TURN ON HIGHWAY AT 45 MI HOUR CAR HOPS OVER WHEN YOU HIT EVEN A SMALL BUMP. MAKES YOU FEEL LIKE YOU WILL LOSE CONTROL OF THE CAR. NEVER HAD A CAR IN 40 YEARS THAT DID THIS. LIGHTING: AUTOMATIC LIGHTS TURN OFF, AND CHANGE POSITION FUNCTION DUE TO POOR DESIGN ON TIP OF BLINKER STICK. RESULTS IN LIGHTS NOT COMING ON AT DUSK WHEN EXPECTED. STEERING: DOES NOT HOLD A STRAIGHT LINE ON A WINDY DAY ON FLAT HIGHWAY ROADS. SAME ROAD 15 YEAR OLD 100K MILE CAR WE TRADED IN WAS FINE NO PROBLEM WITH THAT. ENGINE: SHAKES TERRIBLE AT AT IDLE WHETHER IN PARK, NEUTRAL, DRIVE OR WITH OR WITHOUT A/C ON. NO MATTER. TRANSMISSION: GRINDING NOISE TURNING LEFT LOUDER THAN RIGHT. TOLD DEALR ALL THESE THINGS, THEY DENIED IT AND WOULDN'T FIX. HUGE BANG AS CAR SLOWS DOWN WHEN TRANSMISSION DOWNSHIFTS. LURCHES FORWARD AS YOU TRY TO STOP, MAKING YOU PASS YOUR EXPECTED STOP POINT. GAS MILEAGE LOW: 26 OR SO, OLD CAR HAD 120 HP MORE AND GOT 31MPG ON HIGHWAY AND WAS 700 POUNDS HEAVIER. DEALER HAD ALREADY REMOVED STICKER BEFORE WE PICKED UP CAR. ONGOING.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - VERO BEACH, FL

    MY STEERING WARNING LIGHT HAS COME ON TWICE AND I HAVE COMPLETELY LOST ALL POWER STEERING. I TOOK MY CAR TO MY KIA DEALERSHIP AND THEY TOLD ME IT'S NOT A COVERED REPAIR BUT IT SHOULD BE BECAUSE IT IS A SAFETY ISSUE AND MAKES THE CAR A DANGER TO DRIVE

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - HOUMA, LA

    TL* THE CONTACT OWNS A 2013 KIA SOUL EQUIPPED WITH NEXEN CP662 TIRES, SIZE: P195/65R15. WHILE DRIVING 60 MPH, A LOUD NOISE WAS HEARD COMING FROM THE TIRES. THE CONTACT PULLED THE VEHICLE TO THE SHOULDER WHERE IT WAS DISCOVERED THAT THE REAR DRIVER SIDE TIRE BLEW OUT. THE CONTACT REPLACED THE TIRE; HOWEVER, THE FRONT DRIVER SIDE TIRE BLEW OUT A WEEK LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE BELT FAILED. THE TIRE WAS REPLACED. THE TIRES WERE THE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 22,000.

    Source: NHTSA WEB SITE