2013 KIA SOUL Complaints

WHEN I STOP SUDDENLY THERE IS A TERRIBLE SOUND IN MY FRONT RIGHT BRAKE, AND THE PEDAL GOT STUCK AND HARD, CANNOT STOP THE CAR COMPLETELY. I FEEL MINE AND OTHERS LIFE ARE ON RISK DRIVING THIS SPECIFIC CAR, SOMETHING IT'S TERRIBLE WRONG FOR THE FIST TIME THAT I START DRIVING THIS KIA SOUL 2013, BRAND NEW. PLEASE, I REALLY NEED YOUR HELP, I DO NOT FEEL SAFETY. *TR

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED. THE BATTERY WAS CHARGED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 5/4/15*CN UPDATED 11/10/2015*JS

RECEIVED RECALL NOTICE FOR KIA SOUL ON JAN.29. TO DATE (2/22/15) I HAVE BEEN UNABLE TO REACH THEM BY PHONE OR E-MAIL EVEN THOUGH I HAVE CALLED EVERY DAY. I HAVE NOT RECEIVED ANY RESPONSE WHATSOEVER TO ANY OF MY CALLS OR E-MAILS. WHAT DO I DO TO GET SERVICE FOR THIS DANGEROUS CONDITION IN MY CAR?. I HAVE SEVERAL LONG TRIPS PLANNED IN THE NEAR FUTURE & WOULD LIKE TO HAVE THIS FIXED BEFORE I LEAVE. PLEASE RESPOND WITH SOME HELPFUL INFO AS I AM AT MY WITS END. *TR

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V822000 (STRUCTURE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN TRYING TO START THE CAR YOU TURN THE KEY AND IT DOES NOT TURN OVER. YOU HEAR A CLICK, ALL LIGHTS ON DASH LIGHT AND RADIO PLAYS BUT THE CAR DOESN'T START. SOMETIMES YOU CAN TURN THE KEY UP TO 10 TIMES BEFORE IT STARTS. HAPPENS 2-3 TIMES A WEEK SPORADICALLY. THE CAR DOES EVENTUALLY START. THE DRIVER SIDE DOOR ALSO LOCKS BY ITSELF AT TIMES WHEN YOU SHUT THE DOOR. IT HAS BEEN TO THE DEALER 3 TIMES AND FOR 17 DAYS, THEY ARE UNABLE TO REPLICATE THE PROBLEM. MY HUSBAND VIDEOED IT ON JAN 5 AND TOOK IT TO THE DEALER WHO THEN KEPT CAR FOR 14 DAYS AND SAID THEY HAD OVER 150 STARTS AND THE PROBLEM COULD NOT BE DUPLICATED. CURRENTLY WAITING FOR THE PROBLEM TO OCCUR AGAIN AND AN TECH WILL BRING PORTABLE EQUIPMENT TO THE CAR AND TEST IT THEN. DEALER HAVE BEEN VERY GOOD IN TRYING TO FIND CAUSE. *TR

I WAS INVOLVED IN A HEAD ON COLLISION WITH A 2001 JEEP CHEROKEE WHICH TURNED LEFT IN FRONT OF ME AS I TRAVELED IN THE STRAIGHT LANE. MY SPEED WAS APPROXIMATELY 40MPH. THE ENTIRE FRONT OF MY VEHICLE IS CAVED IN, BUT NONE OF MY AIRBAGS DEPLOYED. BOTH OF THE AIRBAGS IN THE OTHER VEHICLE DEPLOYED. *TR

VEHICLE WAS HIT IN RIGHT REAR CORNER BY ANOTHER CAR. SENT VEHICLE INTO A SPIN WHERE IT WAS HIT IN THE FRONT RIGHT BY MILITARY TRUCK, VEHICLE CONTINUED TO SPIN UNTIL IT CAME TO A REST ON THE HIGHWAY. THE SEAT BELT DID NOT ENGAGE AND THE AIR BAGS DID NOT DEPLOY...UPDATED 12/03/14 *BF UPDATED 5/11/2015 *JS

TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE STEERING COLUMN. AS A RESULT, THE STEERING WHEEL BECAME DIFFICULT TO TURN AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,336.

SUBMISSION FROM RE NHTSA SAFETY COMPLAINT ON KIA SOUL 2013 *TGW THE CONSUMER STATED WHILE DRIVING, THE RIGHT FRONT PASSENGER TIRE WENT FLAT. THE WHEEL AND RIM WERE BENT. THE DEALER STATED, THE CONSUMER MUST HAVE HIT SOMETHING IN THE ROAD. HOWEVER, THE CONSUMER DISPUTED THAT NOTION, STATING THERE WAS A RECALL ON CADENZA WHEELS, AS THEY WERE PRONE TO CRACKING, IF A POTHOLE WAS HIT. *JB

I WAS DRIVING IN TRAFFIC WITH MY SON IN THE CAR. WHEN I WENT TO BRAKE WITH THE CLUTCH DEPRESSED, THE CAR WOULD NOT STOP FOR A HANDFUL OF SECONDS UNTIL IF FINALLY STOPPED JUST IN BACK OF BUT NOT TOUCHING A BMW IN FRONT OF US. WE BOTH HEARD A SCRAPING/PULSING SOUND COMING FROM THE BRAKES AS THE PEDAL WAS FULLY DEPRESSED BUT THE CAR WAS STILL GOING FORWARD. HAD THE CAR NOT STOPPED JUST SHORT OF THE CAR AHEAD I FEAR ME AND MY SON WOULD HAVE BEEN SERIOUSLY INJURED. I SAW A SIMILAR COMPLAINT ON CARCOMPLAINTS.COM WHICH INDICATED THIS WAS ALSO A NHTSA COMPLAINT. THIS CAR HAS SIMILAR MILEAGE (12800) AND WAS A 2013 KIA SOUL. *TR