2013 KIA SOUL Complaints
View complaints related to 2013 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2013 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA SOUL- OLYMPIA , WA
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED WHILE AT A STOP, A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE CAUSING IT TO CRASH INTO THE REAR END OF ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY. AFTER THE FAILURE, THE CONTACT NOTICED THAT THE SEAT BELTS BECAME INOPERABLE. THE DRIVER SUSTAINED INJURIES TO THE CHEST, HEAD, BACK AND LEGS. THE FRONT PASSENGER SUSTAINED INJURIES TO THE CHEST, BACK AND LEGS. THE REAR DRIVER SIDE PASSENGER SUSTAINED INJURIES TO THE HEAD. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SOUL- AUSTIN, TX
SUDDEN DECELERATION QUICKLY FOLLOWED BY LOSS OF ALL ELECTRICAL POWER INCLUDING STEERING, BRAKES, COMPLETE ENGINE SHUT-OFF AND DASH INSTRUMENTATION. DEALER FOUND "NO PROBLEM" AND DID NOT REPAIR OR REPLACE IGNITION SWITCH OR ANYTHING ELSE. *TR
Source: NHTSA WEB SITE -
2013 KIA SOUL- EDGEWOOD, MD
WHILE DRIVING ON THE HIGHWAY AS I WENT INTO MY TURN I NOTICED THAT THE STEERING FUNCTION WAS HARD. THE STEERING WHEEL AND STABILITY/ TRACTION CONTROL LIGHTS CAME ON. IT WAS VERY DIFFICULT FOR ME TO DRIVE THE VEHICLE ON MY PLANNED ROUTE TO WORK. DUE TO THE HOLIDAY THE DEALERSHIP IS NOT OPEN TODAY AND THE VEHICLE THAT I PURCHASED TO BE DEPENDABLE IS PROVING TO BE NO LONGER THAT. *TR
Source: NHTSA WEB SITE -
2013 KIA SOUL- SILVER SPRING, MD
2013 KIA SOUL. CONSUMER WRITES IN REGARDS TO PROBLEMS ON THE DASH BOARD INVOLVING THE LIGHT INDICATOR FOR THE HEAD LIGHTS AND PARKING LIGHTS. *SMD THE CONSUMER DID NOT KNOW, HIS HEADLIGHTS WERE NOT ON. HE DISCOVERED THE INDICATOR DISPLAYED THE SAME PICTURE FOR THE PARKING LIGHTS AND THE HEADLIGHTS. THE CONSUMER STATED THE SECOND TIME, AS HE ENTERED HIS PARKING SPOT, IT BECAME OBVIOUS THE HEADLIGHTS WERE NOT ON, YET THE DASH BOARD INDICATED THERE WERE.
Source: CONSUMER LETTER -
2013 KIA SOUL- BIRDSBORO, PA
THE VEHICLE HAS BEEN MAKING SCRAPING NOISES WHEN THE BRAKE IS APPLIED. MY MECHANIC ASSUMED IT WAS THE FRONT BRAKES ALTHOUGH IT ONLY HAS 14K MILES ON IT. THE FRONT BRAKES AND ROTORS ARE FINE BUT THE BACK ROTORS HAVE GROOVES THROUGH THEM AND THE BRAKES THEMSELVES ARE MOTTLED LOOKING. CONCERNED THAT THIS IS A MECHANICAL PROBLEM AND THE CAR IS STILL UNDER WARRANTY, THE MECHANIC TOLD ME TO CONTACT THE DEALER. I TOOK IT TO THE DEALER WHO SAID #1-HE COULD NOT HEAR THE SCRAPING AND #2-THE BRAKES ARE FINE WITH PLENTY OF WEAR LEFT ON THEM. WHEN I QUESTIONED WHY THE BACK ROTORS WOULD WEAR BEFORE THE FRONT AND WHY THEY WOULD BE WORN AT ALL WITH ONLY 14K HE HAD NO ANSWER. SINCE THERE WAS ENOUGH WEAR REMAINING ON THE REAR ROTORS THERE WAS NO ACTION REQUIRED BY THEM. MASTER CYLINDER? E-BRAKE? *TR
Source: NHTSA WEB SITE -
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2013 KIA SOUL- ROYAL PALM BEACH, FL
I BOUGHT A KIA SOUL 2013 USED WITH 12,400 MILES ON IT SATURDAY MAY 31, 2014. WEDNESDAY JUNE 4, 2014 I WAS TAPPING ON MY BRAKES TO STOP FOR A LIGHT WHEN I HEARD A CLICKING SOUND NOT VERY LOUD BUT A CLICK. THE KIA SOUL DID NOT STOP. I PRESSED ON THE BRAKES A LITTLE HARDER MY CAR DID NOT STOP FOR ANOTHER FOOT OR TWO. THANK GOD THERE WAS NOT ANOTHER CAR IN FRONT OF ME OR I WOULD HAVE HIT THE OTHER CAR FOR CERTAIN. I AM SCARED TO DRIVE MY CAR. THE KIA SOUL IS ALSO PULLING TO THE RIGHT I TOOK THE CAR IN TUESDAY JUNE 3, 2014 HAD THE CHECK OUT WAS TOLD THE ALIGNMENT WAS GOOD THE REASON FOR PULLING WAS BECAUSE EACH TIRE HAD DIFFERENT PRESSURE, WAS TOLD THAT ALL TIRES WERE THE NOW THE SAME PRESSURE. DRIVING THE CAR TO WORK TODAY THE KIA SOUL AGAIN STARTED PULLING TO THE RIGHT. I AM ALSO HAVING A PROBLEM FINDING OUT TO REGISTER THAT I BOUGHT A USED KIA SOUL 2013 THAT STILL IS UNDER MANUFACTURE WARRANTY. I DID NOT BUT THE KIA SOUL FROM A KIA DEALERSHIP. *TR
Source: NHTSA WEB SITE -
2013 KIA SOUL- FORT WORTH , TX
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THE BRAKES MALFUNCTIONED CREATING AN EXTENDED STOPPING DISTANCE. THE CONTACT INDICATED THAT DURING THE INCIDENT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE BRAKES APPEARED TO BE SKIPPING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 14,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SOUL- DETROIT, MI
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE WHEN THE VEHICLE WAS POWERED ON. ADDITIONALLY, THE CONTACT MENTIONED THAT THE GEAR SHIFTER WOULD NOT MOVE OUT OF PARK WITHOUT THE CONTACT PUSHING THE GEAR RELEASE BUTTON. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SOUL- BATESVILLE, AR
TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY VEERED LEFT AND RIGHT AND CAUSED THE CONTACT TO CRASH INTO A GUIDE RAIL. THE CONTACT SUSTAINED NECK, BACK, AND WRIST INJURIES, A BROKEN FINGER, AND MINOR BRUISING. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 14,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SOUL- ROANOKE, VA
I WAS DRIVING ON A HIGHWAY WHEN, WITHOUT ANY PROVACATION, THE TWO TIRES ON THE DRIVERS SIDE BLEW OUT THE SIDEWALL. HOLE WAS THE SIZE OF A 50 CENT PIECE. THIS HAPPENED AGAIN ON MARCH 26, 2014. WE WERE DRIVING ON A HIGHWAY AND THE REAR TIRE ON THE DRIVER'S SIDE BLEW OUT THE SIDEWALL AGAIN. MILEAGE WAS 36,646. *TR
Source: NHTSA WEB SITE