2013 KIA SOUL Complaints

View complaints related to 2013 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2013 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KIA SOUL
    - ROANOKE, VA

    I WAS DRIVING ON A HIGHWAY WHEN, WITHOUT ANY PROVACATION, THE TWO TIRES ON THE DRIVERS SIDE BLEW OUT THE SIDEWALL. HOLE WAS THE SIZE OF A 50 CENT PIECE. THIS HAPPENED AGAIN ON MARCH 26, 2014. WE WERE DRIVING ON A HIGHWAY AND THE REAR TIRE ON THE DRIVER'S SIDE BLEW OUT THE SIDEWALL AGAIN. MILEAGE WAS 36,646. *TR

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - DEER PARK, TX

    I WAS SECOND IN LINE AT A STOP SIGN AND WAS HIT BY 2006 FORD F150 TRAVELING ABOUT 50 MPH IN THE DRIVERS FRONT QUARTER PANEL. THE ONLY 2 AIRBAGS THAT DEPLOYED WERE THE STEERING WHEEL AND THE FRONT PASSENGER AIR BAG. THE 2 IN THE PILLARS COMING DOWN ALONG THE WINDSHIELD DID NOT DEPLOY, NEITHER DID THE ONES ON THE DOOR. *TR

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - LITTLE ROCK, AR

    OUR 2013 KIA SOUL ONLY HAS ONE MANUAL DOOR LOCK WHICH IS LOCATED ON THE DRIVER DOOR. WHEN THE TEMPERATURE IS BELOW FREEZING, THE KEY BECOMES EXTREMELY HARD TO TURN OR WON'T TURN AT ALL. IF THE KEY BREAKS WHILE SOMEONE IS ATTEMPTING TO OPEN THE DOOR, THERE IS NO OTHER LOCK TO ALLOW THE PERSON TO ENTER THE VEHICLE WITH A SECOND KEY. THIS IS THE ONLY CAR WHICH I HAVE KNOWN TO ONLY HAVE ONE MEANS OF UNLOCKING THE DOORS TO THE VEHICLE, THAT IS, THE DRIVER SIDE DOOR LOCK. THE CAR SHOULD BE REQUIRED TO HAVE AT LEAST TWO LOCKS SO THAT IF ONE PERSON BREAKS THE KEY WHILE TRYING TO OPEN THE LOCK IN FREEZING CONDITIONS A RELATIVE CAN USE A SECOND LOCK AND SPARE KEY TO OPEN THE OTHER LOCK. *TR

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - ALPHARETTA, GA

    CAR HAS PROBLEMS PLAYING MP3S IN WHICH I HAVE USED AUDACITY TO SPLIT UP INTO MULTIPLE TRACKS. THERE IS FREQUENTLY CRACKING/POPPING SOUNDS FROM THE AUDIO, AND WHEN TURNING ON THE CAR (AFTER HAVING LISTENED TO SAID MP3S ON THE PREVIOUS TRIP), SOMETIMES THE RADIO DISPLAY SCREEN IS BLACK. NO BUTTONS WILL TURN IT ON. IT'S COMPLETELY DEAD. I HAVE DISCOVERED THIS ONLY HAPPENS WITH FILES THAT I'VE HAD RUN THROUGH AUDACITY AND SPLIT UP INTO SEPARATE TRACKS. *TR

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - SKOKIE, IL

    WAS MAKING A LEFT HAND TURN INTO A PARKING SPOT NEXT TO CAR THAT WAS ALREADY PARKED, WAS BARELY MOVING WHEN ALL OF A SUDDEN THE CAR TAKES OFF HITS THE CURB AND HITS THE WALL OF A BUILDING, AIR BAGS DEPLOYED. WE HAD BEEN DRIVING THAT MORNING WITH NO PROBLEM UNTIL THAT TIME. FRONT END WAS TOTALED WITH POSSIBLE DAMAGE TO THE WHEELS/AXLES DUE TO THE IMPACT WITH THE CURB. COUPLE OF DAYS LATER NECK PAIN PROBABLY DUE TO WHIPLASH, GLASSES WERE KNOCKED INTO THE BACK SEAT - WIFE JUST JAMMED HER PINKY. *TR

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - CARDIFF, CA

    I WENT TO MY CAR ON A COLD MORNING IN JANUARY AND FOUND A CRACK ACROSS THE WINDSHIELD AT THE LEVEL OF THE REARVIEW MIRROR. I DO NOT RECALL HEARING A ROCK CHIP PRIOR THE CRACK FORMING. I CONSIDER THIS CRACK A SAFETY ISSUE WITH THE WINDSHIELD CRACKING POSSIBLY BECAUSE OF REARVIEW MIRROR LOADING OR UNUSUALLY CRACK PRONE WINDSHIELD GLASS. NOTE: THE AFFECTED PARTS PULL-DOWN IN THIS FORM IS NOT WORKING. I WOULD HAVE SELECTED THE WINDSHIELD AND THE REARVIEW MIRROR. *TR

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - NEW CARROLLTON, MD

    TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD FROM THE VEHICLE WHEN THE BRAKES WERE APPLIED. ADDITIONALLY, THE BRAKE PEDAL SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SOUL
    - MIDKIFF, WV

    HI MY NAME IS [XXX], I HAVE A REGISTERED EVENFLO DISCOVERY/ NURTURE INFANT CAR SEAT. THIS CAR SEAT HAS THE SAFETY LATCH THAT LATCHES TO THE NEWER MODEL VEHICLES AND THEN THE BASE. THEN THE CARSEAT LATCHES TO THE BASE. THE CARSEAT BASE AND ALL THEN MOVES FROM SIDE TO SIDE A GREAT AMOUNT OF DISTANCE AND I ALSO HAD AN OFFICER CHECK IT OUT AND HE SAID IT IS A DEFAULT FROM THE MANUFACTURE AND I COULD BE FINED. I WOULD LIKE A REFUND PLEASE OR AT THE LEAST A NEW WORKABLE SAFE NONE MOVING CARSEAT. I APPRECIATE EVENFLO MOST EVERYTHING WITH MY BABIES BUT THIS CARSEAT IS A FLUKE AND THANK YOU. (RELATED VEHICLE INFORMATION: MODEL YEAR=2013, MAKE=KIA, MODEL=SOUL) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - BLOOMFIELD, NJ

    AIRBAG EXPLODED ON IMPACT WITH GAPING HOLES WITH HEAVY SMOKE COMING OUT WITH HOT HEAT CAUSING REDNESS TO MY CHEST AND REDNESS TO MY HANDS AND A BLOW TO MY WRIST THAT CAUSED FRACTURE TO MY LEFT WRIST. *TR

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - EDGEWOOD, MD

    AFTER OWNING THIS VEHICLE FOR A MONTH OR SO, I NOTICED THAT WHEN I TURN ON THE VEHICLE THE RADIO SCREEN WAS HALF FADED OR GONE. THIS IS THE SCREEN THAT ALLOWS YOU TO USE THE HANDS FREE DEVICE ALSO. I TOOK VEHICLE TO DEALERS AND THEY STATED THAT THE RADIO WOULD HAVE TO BE REPLACED. I WAS A BIT CONFUSED AS TO HOW THIS COULD HAPPEN TO A NEW CAR BUT... STUFF HAPPENS. I REALLY ENJOY THIS CAR AND HAVE HAD NO OTHER ISSUES. *TR

    Source: NHTSA WEB SITE