2013 KIA SOUL Complaints

AN ACCIDENT OCCURRED WHERE OUR 2013 KIA SOUL HIT THE REAR OF ANOTHER CAR. EXCESSIVE DAMAGE OCCURRED TO OUR CAR TO THE POINT WHERE IT WAS NOT DRIVEABLE. THE AIR BAGS DID NOT DEPLOY. *TR

AT STOP LIGHT, BRAKE PEDAL WENT TO FLOOR AND VEHICLE STARTED TO MOVE FORWARD INTO INTERSECTION. THANKFULLY NO VEHICLES WERE AT THAT INTERSECTION AT THAT TIME! AFTER FIVE OR FEWER SECONDS THE BRAKES CAUGHT AND I WAS ABLE TO STOP THE VEHICLE. *TR

MY BRAKES MAKE THIS SCREECHING SOUND WHEN BACKING UP, AFTER HAVING ONLY 2 MONTHS. THEY WOULD ALSO NOT HOLD SOMETIMES. THE 3 MOST FRIGHTENING WAS 1. ALMOST RAN OVER A PERSON, 2. RAN OUT INTO INTERSECT WITH ENTIRE FAMILY IN CAR B 4 STOPPING 3. WITH MY BOYS IN CAR ON WAY TO SCHOOL GOING DOWN HILL BRAKES WON'T CATCH. I CALLED DEALERSHIP IT TOOK THEM ALMOST A WK TO GET ME IN SHOP TO SAY THEY CAN'T FIND ANYTHING WRONG.DIDN'T DRIVE IT THOUGH. THE PERSON THAT YOU AS TO CALL AND GET ME IN WAITED TIL MON TO CALL. I HAD CALL CORP. OFFICE AND WAS TOLD TO BRING IN SAT B 4 THAT. WASN'T OFFERED A RENTAL OR ANOTHER CAR TIL WHAT WAS WRONG WAS FIXED. THE BRAKE ISSUE HAS BEEN GOING ON OFF AND ON FOR MONTHS. I BOUGHT THIS SOUL NEW OFF SHOW ROOM FLOOR. AFTER MONTHS OF GOING BACK AND FORTH WITH THIS, CORP SENT TO ANOTHER LOCATION THAT TOLD ME BRAKES DO THIS CAUSE CAR OUTSIDE CONDENSATION CAUSING IT. THIS NOT FIRST NEW CAR NEVER HAPPENED B 4, AFTER OTHER DEALERSHIP KEEPS A WEEK THEY COULDN'T DUPLICATE PROBLEM, I HAVEN'T DRIVEN MY CAR MUCH GOT IN IT OTHER DAY CREEP TO STORE BACKED UP AGAIN BRAKES DIDN'T HOLD RAN INTO SHRUBBERY AND A WALL. CALLED BBB TO FILE COMPLAINT UNDER LEMON LAW. WANT DIFFERENT VEHICLE. JUST SAW TO THAT KIA DOING A RECALL OVER THERE BECAUSE OF BRAKES, THEY KNOW SOMETHING WRONG WHY NOT JUST TAKE THE CAR BACK & LET ME GET ANOTHER THIS IS JUST BAD BUSINESS. IF I RUN OVER SOMETHING, SOMEONE OR INJURY MYSELF THEY'RE GOING TO B OUT OF MORE. THEY GOT RIGHT PERSON NOT GIVING UP TIL WRONG MADE RIGHT. THE KIA SOUL BRAKING SYSTEM IS SUBSTANDARD. THEY ALL KNOW THIS TOO. *TR

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE WIRING CODING WAS SOY BASED AND THAT ANIMALS WERE EATING THE WIRES. AS A RESULT, THE WIRING HARNESS AND THE EMISSION WIRING NEEDED TO BE REPLACED. THE CONTACT MENTIONED THE SAME SOY BASED CODING WIRING WAS USED TO REMEDY THE DEFECT AND HE WAS CONCERNED THAT THERE WOULD BE A RECURRENCE IN THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 1,000.

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER'S SIDE A-PILLAR TRIM COVER DETACHED UNEXPECTEDLY. THE FAILURE WAS CONTRIBUTED TO THE FORCE OF THE WIND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE NEW REPLACEMENT PART. THE TECHNICIAN INFORMED THE CONTACT THAT THE DEFECT WAS A COMMON ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 780. UPDATED 09/05/13*LJ

BRAND NEW CAR PURCHASED 04/06/13 AND HAS 2900 MILES AND BRAKES SQUEAK. BRAKES HAVE BEEN SQUEAKING SINCE MAY BUT UNABLE TO LEAVE IT DUE TO LONG PERIODS OF WAITING FOR CAR. WAS TOLD BY SERVICE MANAGER THAT BRAKES ARE GLAZED AND ITS COMMON AND HAPPENS AND THEY WILL DEGLAZE BUT IT WILL KEEP HAPPENING BECAUSE ITS JUST THE BRAKES. I HAVE OWNED AND DRIVEN MANY CARS AND NEVER HAD THIS PROBLEM PRIOR TO THIS VEHICLE AND THE VAN I HAVE THAT IS ALSO MANUFACTURED BY THE SAME PARENT COMPANY AND HAD THE SAME PROBLEMS. I WAS TOLD THAT IT GLAZED BECAUSE MY VAN WAS HEAVY BUT THIS NEW CAR IS VERY SMALL AND LIGHT. A CUSTOMER IN THE WAITING AREA SAID HE HAS NEVER HEARD OF GLAZING AND WORKED ON CARS FOR 30 YEARS. I BELIEVE THAT THESE CARS MADE FROM HYUNDAI/KIA ARE MADE WITH CHEAP PARTS THAT HAVE TO BE REPLACED OFTEN AND THAT'S HOW THE MAKE UP FOR CHEAPLY SOLD CARS. I NEED HELP FIGURING OUT HOW TO FIX THIS PROBLEM. *TR

OPENED DRIVERS DOOR, GOT IN AND SHUT THE DOOR AND THE REAR HATCH WINDOW BLEW OUT. VEHICLE IS NOW AT DEALERSHIP AND THEY CALLED TO SAY CAR IS NOT TO BE TOUCHED BECAUSE PRODUCTS INVESTIGATIONS IS GOING TO LOOK AT THE CAR BEFORE ANOTHER WINDOW CAN BE INSTALLED. THERE ARE OTHER COMPLAINTS THAT ARE THE SAME AS MINE AND THE WINDOW BROKE IN SHARDS AND SPLINTERS UNCOMMON TO A NORMAL CAR WINDOW. *TR

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT THEY CLOSED THE DOOR AND THE WINDOW ON THE HATCH SHATTERED OUTWARDS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 1,000. *TR

I WAS HIT BY A SMALL ROCK GOING AROUND 40MPH WHICH RESULTED IN A CHIP/CRACK. IN THE 3 WEEKS SINCE THEN IT HAS HAPPENED 2 MORE TIMES. SPEEDS WERE NOT EXCESSIVE AND THE ROCKS WERE SMALL. I HAVE NEVER HAD THIS HAPPEN IN 20 YEARS OF OWNING CARS UNTIL THIS NEW CAR. *TR

TL* THE CONTACT OWNS A 2013 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING ASSIST WARNING LIGHT ILLUMINATED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 850. *TR