2011 KIA SOUL Complaints

View complaints related to 2011 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2011 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SOUL
    - BELLEVIEW, FL

    GAS PEDAL STICKS. WHEN I GO TO ACCELERATE IT DOESN'T GO I HAVE TO PRESS DOWN HARDER ON THE PEDAL BUT PULLS OFF FASTER THEN IT'S SUPPOSE TO .

    Source: NHTSA WEB SITE
  • 2011 KIA SOUL
    - ANNANDALE, VA

    THE LINE HOLDING MY AUTOMATIC TRANSAXLE FLUID IS LEAKING AT SUCH A RAPID RATE THAT MY CAR IS NOT DRIVEABLE. THE CHECK ENGINE LIGHT DID NOT COME ON IN MY CAR UNTIL I WAS UNABLE TO SAFELY OPERATE MY VEHICLE AND SWITCH GEARS ON A HIGHWAY. THE PART IS SEVERELY LOW NATIONWIDE, POTENTIALLY ON BACK ORDER.

    Source: NHTSA WEB SITE
  • 2011 KIA SOUL
    - MONTGOMERY, AL

    I WAS DRIVING DOWN THE ROAD AND IT JUST CUT OFF ON ME. NO WARNING SIGNS, NO LIGHTS ON THE DASH, ALL GUAGES WERE FINE. I TOWED IT HOME AND THE NEXT DAY I EXAMINED IT TO SEE WHY IT DID THAT. I NOTICED THE WATER PUMP LEAKING SO I CHANGED THAT WITH THE TIMING BELT AND THERMOSTAT BUT IT KEPT OVER HEATING. I HAD A PRESSURE CHECK AND AIR POCKET CHECK AND EVERYTHING CAME BACK FINE. I HAD A DIAGNOSTIC TEST DONE AND NOTHING IS SHOWING UP. WHAT IF I WAS ON THE INTERSTATE AND IT DID THIS?

    Source: NHTSA WEB SITE
  • 2011 KIA SOUL
    - HUNTINGTOWN, MD

    MY HORN INTERMITTENTLY WORKS - THIS IS A SAFETY ISSUE. ON BLOGS MANY OTHERS REPORT THE SAME ISSUE.

    Source: NHTSA WEB SITE
  • 2011 KIA SOUL
    - CONWAY, SC

    I WAS INVOLVED IN A FRONT END COLLISION AT ABOUT 40 MPH AND THE AIRBAGS DID NOT DEPLOY. A CAR FAILED TO YIELD CAME ACROSS THE INTERSECTION AND I IMPACTED THE PASSAGER SIDE OF HER VEHICLE.

    Source: NHTSA WEB SITE
  • 2011 KIA SOUL
    - ELTON, PA

    SO I PARKED MY VEHICLE IN MY GARAGE SHUT MY CAR OFF. I GOT OUT OF MY VEHICLE AND SHUT MY GARAGE DOOR. I TOOK GARBAGE BAGS OUT TO MY SHED AND RETURNED TO THE GARAGE SAT DOWN ON CHAIR TO TAKE OFF MY BOOTS AND I HEARD LOUD GLASS SHATTER SOUND. I LOOKED AROUND AND NOTICED MY REAR WINDOW WAS BLOWN OUT! I COULDN'T BELIEVE IT. NO CAUSE OTHER THEN POSSIBLE REAR DEFROST ISSUE. WHICH I HAD THEM ON PRIOR TO PARKING.

    Source: NHTSA WEB SITE
  • 2011 KIA SOUL
    - LITTLE ROCK, AR

    INTERMITTENT HORN. SOMETIMES IT WORKS, SOMETIMES IT DOESN'T. IN DOING RESEARCH, I HAVE NOTICED A LOT OF COMPLAINTS FOR THE SAME THING. WHY HAS THIS NOT BEEN RECALLED? THIS IS CLEARLY A SAFETY ISSUE! DOESN'T MATTER IF THE CAR IS SITTING, DRIVING, TURNING, ANYTHING. THE HORN ONLY SEEMS TO WORK WHEN IT FEELS LIKE IT. VERY DANGEROUS!

    Source: NHTSA WEB SITE
  • 2011 KIA SOUL
    - LAWRENCEVILLE, GA

    I WAS DRIVING MY CAR ON THE FLORIDA TURNPIKE AT ABOUT 70 MILES AN HOUR SHE. IT STARTED MAKING A LOUD CLANKING NOISE. THEN THE OIL LIGHT CAME ON, THE CAR IMMEDIACY MADE A LOUD POP, LIKE A GUN SHOT AND THEN THE ENGINE SHUT OFF WHILE DRIVING. I COASTED TO THE SIDE OF THE ROAD WHERE I WAS STRANDED FOR AWHILE. I DID GET A TOW TO A MECHANIC WHO LOOKED AT THE CAR AND SAID THE MOTOR WAS BLOWN. I WAS NOT ABLE TO GET MY CAR FIXED IN FLORIDA SO I BROUGHT IT BACK TO GEORGIA WHERE I RESIDE. A MECHANIC IN VWRGIA CURRENTLY HAS THE CAR AND AGREES THE MOTOR IS BLOWN. HE REMOVED THE OIL PAN AND THE CAR DOES HAVE OIL. BELIEF IS THAT THE OIL PUMP FAILED CAUSING CATASTROPHIC ENGINE FAILURE. VEHICLE HAS HAD NO MECHANICAL PROBLEMS AT ALL AND I HAVE BEEN THE ONLY OWNER OF THIS CAR SINCE PURCHASE IN 2011. AWFULLY STRANGE THAT THE 2012 MODELS ARE UNDER RECALL WITH THE SAME ENGINE SIZE BUT NOT THE 2011. THIS INCIDENT OCCURRED ON FEBRUARY 21. 2019.

    Source: NHTSA WEB SITE
  • 2011 KIA SOUL
    - TULSA, OK

    TL* THE CONTACT OWNED A 2011 KIA SOUL. WHILE AT A COMPLETE STOP, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE GOING 75 MPH. THE CONTACT WHILE TRYING TO GET OUT THE WAY WAS STRUCK A SECOND TIME, WHICH CAUSED HER TO CRASH INTO A DIFFERENT VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S INSURANCE COMPANY WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS TOTALED. THE VEHICLE WAS NOT DIAGNOSED FOR THE AIR BAG FAILURE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. *BF *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SOUL
    - DULUTH, MN

    HEAD-GASKETS AND/OR THERMOSTATS FAILING UNDER NORMAL DRIVING CONDITIONS AND LOW MILES. I AM ON 2ND HEAD-GASKET AND 4TH THERMOSTAT AND ONLY AT 109000 MI. TWICE THIS HAS HAPPENED WHILE DRIVING ON FREEWAY AND TWICE WHILE AROUND TOWN. FLUID LEVELS WERE GOOD AND OTHER MAINTENANCE DONE REGULARLY. I HAVE TALKED WITH MULTIPLE KIA DEALERSHIP SERVICE DEPARTMENTS AND THEY START BY SAYING THAT IS NOT NORMAL THEN AFTER LOOKING OVER THE CAR SAYING ITS A NORMAL THING FOR SOULS. THESE FAILURES HAVE CAUSED THE ENGINE TO OVERHEAT EACH TIME ONCE THE THERMOSTAT STICKS CLOSED. NO ENGINE WARNING LIGHTS AND TEMP GAUGE ONLY SHOWED THE OVERHEAT 2 OUT OF FOUR TIMES. THEY SEEM TO BE FAILING FAIRLY REGULARLY AROUND 20000 MI.

    Source: NHTSA WEB SITE