2010 KIA SOUL Complaints
View complaints related to 2010 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2010 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 KIA SOUL- OAKLAND, CA
I WAS RETURNING FROM A TRIP WHEN I GOT A SMALL ROCK CHIP. I HAD IT FILLED AND EVERYTHING SEEMED FINE. THIS MORNING, WHEN I DROVE TO WORK, MY WINDSHIELD WAS FINE, BUT THIS AFTERNOON, THERE WAS AN L SHAPED CRACK IN THE BOTTOM MIDDLE OF MY WINDSHIELD. I AM FINDING THAT THIS WINDSHIELD CRACKS AND CHIPS WITH GREAT EASE. AT THIS POINT, THAT CRACK CANNOT BE "FILLED," THE WINDSHIELD NEEDS TO BE REPLACED. *TR
Source: NHTSA WEB SITE -
2010 KIA SOUL- COOLIDGE, GA
TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT WAS DRIVING 30 MPH WHEN THE WINDSHIELD WAS STRUCK BY A SMALL ROCK CAUSING EXTENSIVE DAMAGE TO THE GLASS. THE VEHICLE WAS TAKEN TO A GLASS SPECIALIST WHO ADVISED THE CONTACT THAT THE WINDSHIELD WOULD FRACTURE AGAIN IF STRUCK AND RECOMMENDED REPLACING WITH TOUGHER GLASS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD HAVE AN ENGINEER FURTHER EXAMINE THE WINDSHIELD GLASS. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 10,813.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 KIA SOUL- HAMPTON , VA
KIA SOUL STEERING ASSEMBLY FAILURE (TEMPORARY) WHEN TURNING THE 2010 KIA SOUL SHARPLY (AS FAR AS IT WILL GO EITHER RIGHT OR LEFT) AND ATTEMPTING TO STRAIGHTEN THE WHEEL QUICKLY AFTER TURNING RESULTS IN THE ENTIRE STEERING WHEEL TIGHTENING TO WHERE YOU CANNOT TURN IT FOR A COUPLE SECONDS AS THOUGH IT LOCKS UP. ALSO, WHEN IDLE, TURNING THE STEERING WHEEL RESULTS IN A TUGGING SENSATION FROM THE POWER STEERING PUMP THAT VIBRATES THROUGH THE STEERING WHEEL. *TR
Source: NHTSA WEB SITE -
2010 KIA SOUL- DALYCITY, CA
TL*THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH A PIECE OF METAL ON THE ROAD HIT THE VEHICLE. WHEN HE STOPPED AT A GASOLINE STATION HE NOTICED THAT THE FUEL WAS SPILLING BACK OUT AND ASSUMED THAT THE METAL FRACTURED THE FUEL TANK. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC WHO INFORMED THE DRIVER THAT THERE WAS A HOLE IN THE FUEL TANK AND ADVISED HIM THAT IT NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 KIA SOUL- PHOENIX, AZ
FACTORY CRUISE CONTROL WAS IN USE AT APPROXIMATELY 45 MPH. WHEN THE BRAKE WAS APPLIED, THE CRUISE CONTROL DID NOT DISENGAGE. INSTEAD THE ENGINE RACED IN AN ATTEMPT TO MAINTAIN THE CAR SPEED AT 45 MPH. I TESTED THE CRUISE CONTROL THE NEXT DAY 2 TIMES AT DIFFERENT SPEEDS AND EACH TIME THE CRUISE CONTROL WOULD NOT DISENGAGE WITH APPLICATION OF THE BRAKE. IT DID DISENGAGE EACH TIME WHEN THE CRUISE CONTROL ON/OFF SWITCH WAS DEPRESSED. THE CRUISE CONTROL HAS WORKED WITHOUT ANY PROBLEMS PRIOR TO THIS.
Source: PORTABLE SAFETY COMPLAINT FORM -
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2010 KIA SOUL- RALEIGH, NC
09/09/2010 I WAS T-BONED IN A 2010 KIA SOUL WITH 1822 MILES ON THE ODOMETER. THE CAR THAT HIT ME WAS A MURANO GOING 45 MPH. THE IMPACT WAS ON THE DRIVER SIDE QUARTER PANEL AND DRIVER DOOR. I SUSTAINED A CONCUSSION FROM HITTING THE DRIVER SIDE WINDOW AND SOME SPECTACULAR BRUISING ON MY LEFT ARM AND SHOULDER. NOT ONE OF THE SIX AIRBAGS DEPLOYED. I PURCHASED THIS CAR BECAUSE OF THE SAFETY RATING AND THE NUMBER OF AIRBAGS. TODAY 01/16/2011 THE CAR IS STILL IN THE SHOP. REPAIRS HAVE BEEN A NIGHTMARE. THE FRONT DRIVER SIDE WHEEL WAS BENT PARALLEL TO THE GROUND. I AM NOT A HAPPY CAMPER. *LN
Source: NHTSA WEB SITE -
2010 KIA SOUL- MINNEAPOLIS, MN
TL*THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING APPROXIMATELY 5 MPH THE STEERING WHEEL BECAME STUCK IN THE TURNING POSITION AND THE VEHICLE STALLED. THE CONTACT TURNED THE VEHICLE BACK ON AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE WOULD CONTINUE TO OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN COULD NOT DIAGNOSE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD WORK SOMETHING OUT AS LONG AS THE CONTACT DOES NOT INVOLVE A LAWYER. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 KIA SOUL- WATERTOWN, WI
I AM THE OWNER OF A 2010 SOUL. THE CAR ROLLED DOWN A HILL IN 1ST GEAR WITH THE EMERGENCY BRAKE ON TWICE, THE 2ND TIME INTO A RIVER. NOW EVERY TIME IT IS DAMP OR COLD THE EMERGENCY BRAKE STICKS [STAYS ON WHEN THE LEVER IS DISENGAGED] AND I END UP DRIVING WITH THE BRAKE ON. THE ENTIRE CAR SHAKES UNTIL THE BRAKE LETS GO. I HAVE HAD THE CAR LOOKED AT BY MY LOCAL DEALER TWICE AND THEY HAVE DONE NOTHING. *TR
Source: NHTSA WEB SITE -
2010 KIA SOUL- PITTSBORO, NC
WINDSHIELD CRACKED AT BASE OF WINDOW COVERED BY THE WIPER NOT WHERE A ROCK COULD ACCESS IT. THE CRACK HAS SINCE SPREAD ACROSS THE ENTIRE SURFACE OF THE WINDOW. THIS HAPPENED IN MARCH OF 2010 AFTER HAVING THE CAR FOR 4 MONTHS. I AM UNWILLING TO FIX DUE TO THE OTHER COMPLAINTS. THIS SHOULD BE RECALLED AND REPLACED WITH AMERICAN GLASS THAT IS NOT SO SOFT. *TR
Source: NHTSA WEB SITE -
2010 KIA SOUL- WESTLAKE, OH
ALL INTERIOR DOORS ARE NICKED AND SCRATCHED ESPECIALLY THE FRONT DOORS. THE INTERIOR OF MY CAR LOOKS LIKE A TEN YEAR OLD CAR AND THIS IS A 2010 SOUL. CALLED KIA MANY TIMES AND THEY JUST CONTINUE TO TELL ME THEY ARE WORKING ON IT. I HAVE HAD MY CAR FOR A YEAR AND A HALF ALREADY! I WANT THE PANELS REPLACED WITH A HIGHER QUALITY PRODUCT. ALSO HAVE NOTICED WHEN I DRIVE ON ROUGH ROAD OR HIT BUMPS OR HOLES THE CAR SEEMS TO LOOSE CONTROL A BIT. LIKE IT SKIPS ACROSS THE ROAD AND I CAN'T STOP IT. I CAN'T SEEM TO STEER IT FOR THAT BRIEF SECOND. *TR
Source: NHTSA WEB SITE