2011 KIA SOUL Complaints

LOUD CLUNK IN RIGHT REAR OF CAR PROBABLY THE TRAILING ARM BUSHINGS LOUD CLUNK WHILE DRIVING AND HATTING ANY BUMP IN THE ROAD

THE CLUTCH HAS GONE OUT TWICE . THE FIRST TIME WAS AT 54029 AND DATE OF 1/17/17. LESS THAN SIX MONTHS LATER I TOOK IT BACK TO THE DEALERSHIP AND TOLD THEM THAT IT WAS SLIPPING ON TAKEOFF. THEY SAID THAT EVERYTHING WAS FINE. THIS TIME IT 72735 AND DATE OF 12/28/18 . THE BILL FOR THE FIRST TIME WAS 1445.79 . IT IS REDICULOUS THAT IT GOES OUT SO SOON. I HAVE READ ON LINE THAT KIA USES A VALVE ON THE SLAVE CYLINDER THAT CAUSES SLIPPING.

WHEN DRIVING THE VEHICLE, THE ENGINE STARTED MAKING A NOISE , I PUT IT IN NEUTRAL AS I WAS PULLING OFF THE HIWAY AND THE MOTOR QUIT RUNNING. HAD TO HAVE IT TOWED BACK TO MY HOUSE.I FOUND OUT THE NEXT DAY THAT THE MOTOR HAD LOCKED UP. THE MOTOR HAD OIL IN IT AND THE WATER WAS NOT LOW. THE MECHANIC SAID THE OIL PUMP WAS PROBLEY BAD. I CALLED KIA AND THEY SAID THEY HAD NO RECALLS ON THE VEHICLE.SO NOW THE CAR IS SITTING IN MY DRIVEWAY WITH A BLOWN MOTOR AND I AM STILL MAKING PAYMENTS ON THE CAR FOR ANOTHER 18 MONTHS.

A COUPLE YEARS AGO, THE DRIVER SIDE DOOR HAD ISSUES OPENING AFTER BEING UNLOCKED. THIS WAS FRUSTRATING, BUT NOT A SAFETY ISSUE. IN THE PAST SEVERAL MONTHS, THE DOOR HAS OPENED WHILE DRIVING A COUPLE TIMES. THIS SAME ISSUE WAS RECALLED IN THE KIA SORENTO AT THE END OF 2017 FOR THE SAME REPORTED ISSUE AND THE SAME PART REPLACEMENT. KIA HAS TOLD ME THAT THERE IS NOTHING THEY CAN DO TO FIX THE ISSUE AS MY CAR WAS NOT INCLUDED IN THE SORENTO RECALL, EVEN THOUGH IT IS THE SAME EXACT ISSUE. THIS WAS NOT A MAJOR ISSUE UNTIL THE DOOR STARTED OPENEING WHILE DRIVING. THIS IS SOMETHING THAT NEEDS TO BE RECALLED BY KIA AND FIXED IN ALL AFFECTED VEHICLES.

WHEN TURNING CAR ON IT THE ENGINE MAKES A KNOCKING SOUND. CAR IS LOSING ACCELERATION ON ROADS ESPECIALLY EXPRESSWAY. ALSO, THE ENGINE PINGS OR KNOCKS WHEN TURNING THE CAR OFF. I HAVE EVEN HEARD THE ENGINE KNOCK WHILE IN MOTION. THE FRONT WINDSHIELD MOLDING GARNISH LH LOCATED ON THE DRIVER SIDE FLEW OFF WHILE DRIVING ON THE EXPRESSWAY AND HIT ANOTHER CAR! LOSING THIS MOLDING GARNISH CAUSES AIR TO LEAK INTO THE WINDSHIELD.

107000 MILES ON THE CAR. STARTED CAR IN THE MORNING AND IT MADE A WHINING NOISE. DIDN'T THINK MUCH OF IT BECAUSE IT WAS COLDER THAN IT HAD BEEN. AFTER WARMING UP A FEW MINUTES DROVE DOWN MY ROAD ABOUT A MILE AND THE BATTERY LIGHT CAME ON. TURNED AROUND AT WENT BACK HOME. POPPED THE HOOD AND SMELLED STRONG BURNING SMELL. PROBLEM WAS FOUND TO BE THE ALERNATOR. WHEN I PULLED IT TO REPLACE IT NOTICED THAT THE WINDINGS INSIDE THE ALTERNATOR WERE BURT AND CHARED/MELTED.

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE DRIVING 3 MPH, THE ACCELERATOR PEDAL FRACTURED. THE POLICE WAS CONTACTED AND STATED THAT THE VEHICLE WAS POTENTIALLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V123000 (VEHICLE SPEED CONTROL). A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 12862172. THE CONTACT WAS REFERRED TO THE DEALER AND THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

SUNROOF IS NOT USABLE AS IT COMES OFF OF THE TRACKS. UNABLE TO CLOSE TIGHT ENOUGH DUE TO DAMAGE WHICH PROMOTES LEAKING.

TL* THE CONTACT OWNS A 2011 KIA SOUL. WHILE THE CONTACT WAS EXITING THE VEHICLE IN THE DRIVEWAY, THERE WAS AN EXPLOSION AND THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT USED A FIRE EXTINGUISHER TO PUT OUT THE FIRE. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE EXACT ORIGIN OF THE FIRE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 12,000.

I WAS UNAWARE THAT MY CAR WAS UNDER A RECALL. I AM ACTIVE DUTY AIR FORCE AND DID NOT RECEIVE AN EMAIL STATING MY CAR NEEDED TO BE FIXED. I FOUND OUT THROUGH MY PCS WEBSITE.