2018 KIA SOUL Complaints
View complaints related to 2018 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2018 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 KIA SOUL- Shelbyville , KY
I was involved in a high speed car accident last week where the impact made me hit my head on the steering wheel. My air bags never deployed even though the other driver was going at least 70mph. My vehicle is a total loss.
Source: NHTSA WEB SITE -
2018 KIA SOUL EV- East Haven , CT
This is for 2018 Kia Soul EV. I stopped, placed the car in park and got out. Car then rolled down a hill with no one in the car. Causing an accident.
Source: NHTSA WEB SITE -
2018 KIA SOUL- Benton, KY
My 2018 Kia Soul is guzzling oil even after an oil consumption test and a head gasket and valve cover gasket replacement. We are using a quart of synthetic blend oil every 500 miles. We cannot be the only people with this complaint!! Vehicle has less than 95,000 miles on it. The Kia Dealership in Clarksville, TN has been the only place to work on our vehicle since buying it a little over one year ago. Said vehicle has been guzzling oil since day one of our purchase.
Source: NHTSA WEB SITE -
2018 KIA SOUL- Cincinnati, OH
My engine failed on the I-74 due to excessive oil usage that the original owner reported to Cronin Kia at 38,911 miles.The engine was never repaired and instead 6 miles later with me unaware of it having engine problems I was buying this car for my daughter to which after multiple complaints about it using oil and opening up claims it finally blew up.Now they say it is out of warranty. How does a car company get away with this?
Source: NHTSA WEB SITE -
2018 KIA SOUL- Heavener, OK
Oil consumption issues that Kia knows about will not fix. Will not even make it 3000 miles before needing oil. It’s ridiculous that Kia knows about issues and will not fix the problem
Source: NHTSA WEB SITE -
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2018 KIA SOUL EV- Eugene, OR
My 2018 kia soul EV has had a significantly decreased range, inconsistent charging, and a check EV light illuminating periodically. All of these are symptoms of the recall. Kia is not only not giving a timeline to diagnose and repair the problem, they are also charging me a "diagnostic" fee for the recall. I cannot just be without a car indefinitely while Kia figures out the issue.
Source: NHTSA WEB SITE -
2018 KIA SOUL- Phoenix , AZ
I bought my kia soul with about 86000 miles on it. It used to be a rental before. It was well maintained, oil changes when needed, new tires, etc. I was driving back from my family's going about 70 up and down mountains when the engine made a ticking sound and it started to slow. We were still about 2 hours from home. We did make it back due to using the manual drive. We were planning on taking the car in the following weekend for an oil changed. When Tuesday came around my partner had the car and he was driving 70 on the freeway when it started to slow again and he made it to an off ramp where it shuddered, shot smoke out the back and died. We got a tow to pep boys and they let us know that it ran out of oil (althought we checked before me left my family's) and the engine no longer works and to replace the engine was going to be $15,000. There were no warnings at all to this.
Source: NHTSA WEB SITE -
2018 KIA SOUL- Gulfport, MS
Bought this vehicle used with 32k miles. Have experienced a judder when accelerating since we purchased it. This a known issue with Kia. I sent it to a dealership and they replaced a fuel injector and said that was the problem, it's not. Got the car back and it is still malfunctioning. This issue was reported on this vehicle previously when it was brand new. I need this issue fixed.
Source: NHTSA WEB SITE -
2018 KIA SOUL- Corpus Christi , TX
While driving on the highway… engine ceased and went on fire. Safety was at risk I could have died…. The vehicle has been inspected. I know it is from an engine defect, but believe they are dragging their feet. There was no warning
Source: NHTSA WEB SITE -
2018 KIA SOUL- Tuskegee, AL
The contact owns a 2018 Kia Soul. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was unsure what part was replaced on the vehicle; however, the check engine warning light became illuminated again. The vehicle was taken to the dealer and the dealer stated that the ECU was updated. The manufacturer was not contacted. The failure mileage was 63,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE