2025 KIA TELLURIDE Complaints

While driving, the sunroof on my 2025 Kia Telluride exploded. I had the it closed, so at first I didn't know what had happened. It sounded like I was shot. I was not able to pull over right away due to traffic. However, I heard the glass and figured out what had happened. Nothing struck my car. When I was able to get out and look at it, the glass was protruding outwards and a huge hole was left in the middle of the sunroof (almost as big as the sunroof). This was terrifying. It could have caused a wreck, easily. I immediately hit my breaks and the car behind me swerved. I had to think fast and tell myself to just keep driving because I couldn't pull over safely. I have not had the vehicle 7 months and thought this would not be a problem to get fixed because it is clearly not a normal, or natural occurance. At first, they gave me a loaner and said it would be fixed. Then, they said it could not be covered by warranty and to come pick it up and return the loaner. When, I got there I asked to speak to the manager and he was very sympathetic. He said he would work on getting it paid for and let me take the loaner back home. I am still waiting to hear from them. However, the internet tells me this is a recurring problem. Therefore, I wanted to fill out this form so that the NHTSA is aware of this issue.

I was driving on the freeway and the windshield spontaneously cracked. There were no cars even around me. My 2025 Telluride is brand new and has less than 5k miles on it…

6/10/25 - 8:40am - Vehicle was in "comfort" drive mode and was stopped in traffic when it stalled. Vehicle would not move when foot removed off brake and pressing accelerator. Warning light "Put vehicle in park and re start vehicle". Driver able to put hazards on, place vehicle in park and restart vehicle. Dangerous situation. Contacted dealer for immediate inspection/resolution. Despite notifying the dealership of their dangerous vehicle they failed to act on it in a timely manner resulting in another dangerous scenario on 6/20. Dealership's first available appointment for service was scheduled for 6/26. During this time, driver would press a button so that the engine system would not shut off. This button must be pressed every time driver starts vehicle, or it defaults to the engine management system that turns the engine off when stopped in traffic. 6/20 - Stopped at a red light. Shut off in traffic again. Could not restart. Police arrived to help and troubleshoot. Would not restart. Could not place in neutral to push to side of the road. Attempted to find some button to unlock the transmission but button not there? Stuck in the middle of traffic for ~ 1 hour while waiting on tow truck.

As I was driving on the interstate, a small pebble hit the corner of my windshield (lower left corner on the driver side). It made a small chip that has quickly turned into a 3" crack. Upon inspection by a windshield repair company, it has been deemed unrepairable and the entire windshield must be replaced due to the location of the incident. I also have a small chip directly in the driver's line of sight in the windshield from the pebble as well. KIA Motors has a known issue on previous year (2020-2023) models of the Telluride, in which the windshields of these models chipped and cracked unusually easy (sometimes without anything even impacting it), clearly causing a safety issue. There was a class action lawsuit for many states. I now have to file a claim with my car insurance company to have it replaced, which will negatively impact all my future insurance rates.

The lower opening in the front grille allows road debris to damage the A/C condenser. This repair has an average cost of 2500.00 to 2800.00

We have a 2025 KIA Telluride and in the second row seats the right hand seat receiver you have to grab it and hold it up tight to insert the seat belt. You have to be strong to do this. We went to Billion KIA in Rapid City SD toi get it fixed and they can't fix it. So they called KIA Corp and KIA said it is not a design flaw and they won't fix it. Someone could get hurt or killed in an accident. Thank you for any help.

After diving in the snow my 2025 Telluride was parked in the garage overnight. Next morning I observed a crack in the windshield running from bottom of passenger side to middle of the windscreen. Upon inspection saw a small chip on the windshield. A chip would not cause the crack to extend to the middle of the windshield. These windshields are made very poorly, can crack and break with minor road debris that other brands windshields can handle easily. This has been an ongoing problem with KIA windshields since atleast 2020 and still has not been resolved. Won't be surprised if they break with a bug splatter on the windshield. This needs to be a class action or a RECALL!!!!!

The contact owns a 2025 Kia Telluride. The contact stated while driving approximately 61-62 MPH, the sunroof exploded without impact. There was no injury sustained. There was an abnormally loud sound coming from the vehicle. The local dealer was contacted, who confirmed there was no coverage for the sunroof glass. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 5,899.

I just recently bought a 2025 Kia Telluride. Within two weeks the windshield has cracked. It appears to be a chip but it seemed to happen while sitting in the driveway. Kia says it is not covered u see the warranty. With all of the issues I have read about Kia’s windshields cracking, I am afraid they have not fixed the issue.

My vehicle has 300 miles on it and I owned it for 5 days. I was driving when the front sunroof glass exploded and blew glass up and out of the vehicle. It scratched my roof, panoramic glass and multiple other panels. Kia of Chattanooga was very unprofessional when I brought this to their attention. The sales manager, Kevin Williams, told me my claim with Kia was denied before I had even reported a claim to Kia. When I asked him about this, he would not provide me with any information of who he spoke to within Kia and told me to report a fraudulent claim to my insurance stating an object hit my sunroof. Luckily, the car behind me that was peppered with glass and pulled over behind me had a GoPro video running and captured the entire incident. The video clearly shows the glass exploding up and out from inside my vehicle and then covers the entire front of his vehicle. Kia would not admit liability and said it’s impossible for the sunroof to break without anything hitting it. When I spoke to the general manager, he told me the same thing until I showed him the class action suit against Kia for this issue. At that point, he told me Kia is choosing to deny the claims and not admit any product defect and he seemed to know a lot of information for a topic he just previously said he had never heard of. Kia corporate has not made a decision but it is clear they are setting themselves up for denial. If denied, my next step is to file suit as I have over $6k in damages on a 5 day old vehicle with 300 miles on it. If anybody would like to see the video for their own claim, let me know.