2022 KIA TELLURIDE Complaints

I took the car to the selling dealer for an oil change and two recalls. When i picked the car up I was told requested work was performed. I was also told they updated the radio. I did not request this and It was not mentioned prior to receiving the car. The safety issue; practically all systems connected to "Kia Connect" have changed. This is a major safety issue and distraction. 1. The screen intermittently does not turn on or is slow to respond when the car is started. 2. The touch screen sensitivity has changed. Doesn't always respond to commands requiring several attempts . 3.The entire on-screen radio format layout has changed from horizontal to vertical. 3.The GPS has added unnecessary commands 4. The voice activated phone commands have changed with additional unnecessary commands required to complete a call. The phone Bluetooth system, unknown to me, now switches to my wife's phone when I get out of the car and return, preventing me from making or receiving hands free calls while driving the car, defeating the whole purpose of a hands free system. Having sold car phones in the eighties, and being one of the first to have hands free in my car, I feel I know the systems better than most. Entire Bluetooth voice command and on screen displays have changed. On a recent trip on [XXX] in Chester, Pa there was debris blocking one lane of the three lane road. I attempted to notify PA State Police, When I said "Call Police" it displayed a number of 911 related phone numbers associated with 911 on the right portion of the screen from which I was required to respond to. Prior to this update the system would simply call "911" as programmed by me. Another distraction when attempting to making an emergency call. The car is over two years old with 51,000 miles. Obviously I have become familiar with all the systems in this time. I called "Kia Connect" which representative basically told me that was the change and to live with it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

The contact owns a 2022 Kia Telluride. The contact stated that the vehicle was previously taken to the local dealer for a software update of the electronic braking system (EBS). The contact stated that while shifted to drive(D), the parking brake warning light illuminated and engaged. The brake light illuminated while reversing. While idling at a stop, the symbol was yellow. There was an abnormal zooming noise detected, and an unknown message was displayed. The contact's son, who is an engineer, informed her that there was a glitch in the system. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 27,258.

Windshield cracked under normal driving conditions. The crack was not caused by a strike or impact of any kind.

Cross bar key covers keep coming loose and flapping around while driving. They do not stay engaged. I note this was an issue in 2020 models. Please require another technical service bulletin requiring them to fix this. It is dangerous if it flies off while driving and hits other vehicles.

The dashboard display went blank while driving down the highway. I could not see my speed, fuel level, or and engine performance indicator lights. I called Kia and found there was a recall for this problem but NOT FOR MY VIN. Well, I have the same dangerous issue as those included in the recall, so I think my vehicle should be recalled immediately. Thank you.

Windshield crack developed from the lower left driver side, up and across to the middle of the glass right in the field of view of the driver. There was no chip, no strike of any kind. Simply pulled the car out of the garage where it is kept daily and went 1 mile to the mail box. The crack appeared on my return and is getting larger. Did my research and found out about the class action lawsuit. I've seen where it is very much a known issue. I will contact KIA customer care next and then the dealership.

While idling there is no heat. This is very dangerous in states where it drops below freezing. If I should be able to rely on getting heat but I can not. They called it a “design flaw”

Battery indicator began intermittently flashing on the dash. Then the car shut off mid turn in an intersection with my young kids in the car. Everything shut off without warning including power steering, ABS and so on. Luckily no one crashed into the car

The contact owns a 2022 Kia Telluride. The contact stated that the client's vehicle was parked in the driveway and turned off, while the client was reaching into the rear driver-side seat area the vehicle began to erroneously roll backward causing the rear door to make contact with the client, and the client was knocked to the ground. The EMS was called to the scene and the client was transported to the hospital. A police report was taken at the scene. During the incident, the client sustained an injured left leg, injured left side, neck, and back injuries. The client also suffered emotional distress due to the incident. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The client was recently informed of the NHTSA Campaign Number: 24V214000(Power Train). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was unknown.

On two occasions, so far, I have experienced a blank instrument cluster display screen that did not show critical information, including the odometer, transmission gear position, and digital speedometer which could increase the risk of a crash and fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 101 The first picture is of the first incident which occurred on [XXX] which shows the blank screen. The second picture was taken on the same date after the screen came back on after driving a short distance and shutting off and restarting the vehicle. The third picture was taken earlier this month on [XXX] showing a new occurrence of a blank screen. Both incidents were reported, including the dates and pictures, when the vehicle was taken to the dealer (Destination Kia in Albany, NY) but the dealer stated that they could do nothing as the problem was not present at the times the vehicle has been there for service and the manufacturer (Kia) indicates that there is no applicable repair or recall to this vehicle. Three pages of a post to a Kia Telluride Owners Facebook page in which an owner posted a picture of a black screen an owner posted yesterday [XXX] showing a picture of the black screen she experienced on her 2022 Telluride and asking if others have experienced this problem. Other forum members responded with their experiences with some saying a cluster replacement was necessary as called for in Recall [XXX] which another responded that a software update resolved the problem per Recall [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)