2023 KIA TELLURIDE Complaints

The car steering wheel locks up while driving. All of the safety lights/warnings pop up on the screen and the car steering wheel locks up and cannot turn while driving. This has happened 3 times while driving and it is very dangerous to not be able to steer. It is putting myself and my children (who are in the car with me) at risk when my car cannot steer. It is going to cause a major accident if this is not fixed. The car is a 2023 (one year old) and has had to be towed to the local dealership and then returned to me saying something was a "loose connection". It is once again back to the dealership now for the same problem.

While driving on a large 4 lane highway, using the adaptive cruise control, the car automatically applied the brakes with no visible obstruction. From what I remember, no collision alarm or warning was given. Car rapidly decelerated, until I overrode by applying the gas. This happened three times, on the same road. Twice on one trip, and a third time a week later. All false activations occurred while road was at slight curve.

I purchased a new 2023 telluride-SX in April 2023. For the first time since owning the vehicle, I used the Snow Mode during the snowstorm on 14 March 2024. I then used it again on 15 March 2024. I experienced a serious problem on both days. When I stopped at redlights, I tried to accelerate as I made a turn. I lost all power, and the car came to a near stop, nearly causing an accident by being rear-ended. I quickly switch to the Eco Mode and the power returned to the car. I took the car into Arapahoe KIA, CO service department on 8 April 2024 for an oil change/tire rotation AND to address the issue with the Snow Mode. The Technician said the issue I describe would happen if the snow was deep.(?) I explained that the roads were nearly bare. He then said that they would look at it. He later said that they could not duplicate the malfunction in the Snow Mode and to bring the car in if it happened again. The KIA service department is the only place that supposedly inspected the car for the issue described above. There were no warning lamps, or messages, or other symptoms of the problem prior to the failure.

Driving down a road. No other vehicles on the road ahead of me nor coming from the opposite direction. There were no trees or structures overhead. The road had some dips, but nothing overly rough or upsetting. A crack appeared on the right side of the windshield and started to spread. There were no chips or other visible damage on the windshield previous to this incident. The crack as since spread and will have to be replaced.

Under normal driving conditions, windshield chipped and immediately cracked. Three times. Windshield replaced on 5/26/2023, 6/23/2023, and 2/20/2024.

The contact owns a 2023 Kia Telluride. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle did not accelerate as intended. The contact stated that the vehicle hesitated before accelerating. The contact stated that the failure started while the vehicle was in snow mode and then the contact noticed that the failure was occurring while in other selected traction modes. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,100.

On about 5 occasions, when I have set the drive mode to "Snow Mode", after a stop, the accelerator pedal has no effect. I can push down the accelerator pedal all the way to the floor and nothing happens. There is no indication that the engine is revving and the vehicle does not accelerate. This leave me stranded in the middle of the road at a stop until I change to a different mode other that snow mode. Then I can accelerate again. This has not been reproduced or confirmed by a dealer. The dealer asked that I video record it happening, which I have not done yet. There were no warning lights or messages when this happens.

When I’m in snow mode and driving in snow and come to a complete stop the vehicle doesn’t want to move but if I take it out of snow mode it goes with no problem. Sometimes when I turn in snow mode it will reduce my speed to 15 mph. Not safe at all.

Snow Mode caused the vehicles accelerator and brakes to be unresponsive after stopping to turn. Kia could not duplicate the issue through service inspection and test drive. Since no alerts or sensors were tripped they ignore the safety concern. This major safety issue is is very very common problem among Telluride owners. A simple google search will reveal hundreds of complaints. Note: A child was in the vehicle and this occurrence happened along an interstate with poor visibility and snowy road conditions.

When vehicle is in Snow Mode and I begin accelerating after a complete stop or turning the vehicle from park to drive, the accelerator does not respond. Once I move the dial to any other mode the issue resolves. I can then go back to snow mode and the issue doesn’t occur again until I start accelerating after a complete stop. This has happened four times. This is dangerous. If I am merging into traffic or crossing a street and my vehicle won’t respond to me pressing the gas pedal it could result in an accident.