2020 KIA TELLURIDE Complaints

I attempted to open the moonroof on our 2020 Kia Telluride. When it opened, it was cockeyed and off track. I pushed the button to close it, and I heard a plastic piece break and the moonroof remained stuck open. I took this car to Kia of Olympia, Kia of St. Cloud and Horne Kia, all confirmed that the plastic parts that broke are related to to their issued TCB#BOD319. This is well known and frequent issue on 2020-2022 Kia Tellurides, where the plastic for the wind guard snaps off and gets lodged in the sunroof track. Even though this is a known issue with the Kia Telluride, they have declined to cover the repair cost, and we now must pay over $7,000 for an entirely new sunroof assembly.

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V430000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact needed to add a quart of oil per week. The vehicle was taken to a certified mechanic who diagnosed that the piston in the engine was damaged from oil consumption, ultimately causing the engine failure. The engine was replaced. The dealer was not contacted. The manufacturer was made aware of the issue and denied covering the cost of the repair. The manufacturer was not contacted about the recall. The failure mileage was 60,000.

The sun roof came completely off the tracks and won’t close. The car is no longer weather proof and is at risk of the glass flying off at high speeds. Problem has not been reproduced or confirmed. Has not been inspected by the manufacturer or others. No warnings prior to the failure.

My vehicle has the radiator fan that will not shut off. It stays running until the battery goes dead. I have taken it in to dealership and get the can not reproduce answer as well as maybe its this or that, you will have to leave it here. In doing research this is a known issues with the relay being built in to the PCB fuse block. The block shorts or sticks and the whole thing needs to be replaced. Very pricey. Lots of owners have or had the same issue. In speaking to an independant repair facility I was told this could be a fire risk yet again. The unit could overheat from running at full speed constantly or the wiring could catch fire. Kia will not recognize the situation, and wants to throw parts at it at owners cost. I have to unplug the fan when parked to stop this from occurring.

This 2020 Telluride, like others, burns excessively through oil. I had to add 2.5 quarts recently and I had not hit 3,000 miles since my last oil change. I have to check the oil level constantly because of how fast it burns through it. It does not meet the manufacturers guidelines nor does it give any warnings that the oil level low at all. Even being THAT low.

Vehicle has 75,000 miles. The knuckle on the steering column and the rack and pinion became worn out causing the steering wheel to be loose and jump at high speeds. Mirrors would stop opening randomly. Rear camera stopped working making it very difficult to view when backing up. Replacing the camera did not work, the harness was tested to be ok. The only other option is the software in the head unit. This is the 2nd head unit as the first one was replaced for a failed bluetooth. Cost exceeds $5000 to replace it.

The power sunroof and its sliding track/rail assembly failed. While operating the sunroof using its normal electric open/close function during highway driving, the sunroof glass/panel traveled to full open and the track mechanism broke at that point, preventing normal closure. The vehicle and damaged sunroof/track assembly are available for inspection upon request. The failure occurred while the vehicle was in motion on the road, creating a distraction and an unexpected open aperture in the roof at highway speed. An uncontrolled/stuck-open sunroof exposes the cabin to wind, debris, weather, and noise, and could distract the driver attempting to address the malfunction while driving. There is also risk of glass or track hardware detaching from the vehicle. A Kia dealership inspected the vehicle and confirmed the track is broken and quoted approximately $5,000+ to replace the sunroof assembly, citing no applicable warranty coverage. No warning lamps or messages appeared prior to the fail I have found other consumer complaints/forum reports describing similar sudden sunroof track failures on this make/model during normal operation, suggesting this may be a widespread component defect rather than an isolated incident or wear item. Despite this, the manufacturer has not issued a recall or extended warranty coverage for this failure mode, leaving owners to pay approximately $5,000 out of pocket for a repair caused by what appears to be a manufacturing or design defect rather than misuse.

After reading multiple forums, I've learned there's a known issue with the 2020 Tellurides burning excessive oil. We had noticed this before, but this time was worse. My wife drove the car to pick up my nephew from the airport without any problems, such as warning lights or engine noise. However, our kids later took the car to go to the store, and on the way, all of the warning lights lit up on the display, and the car shut off on the highway. When I checked the car, I found the oil level was completely gone from the dipstick, so I added about 2.5 quarts of oil. I reported this to the Kia dealership and customer service. The vehicle had just slightly exceeded the 100,000-mile warranty (109,805 miles). The service interval was set for 3400 miles, with 725 miles and 90 days remaining. The engine was dry because of the excessive oil consumption known to Kia. The diagnostic from the dealership indicated an oil pump failure, but they did not have information about the oil addition since it wasn't relayed to them by the phone staff. There were no warning lights or engine noise indicating a low oil level before the incident. Apparently, Kia repeatedly dismisses this known issue and blames the owners. The interval of 3400 miles with 725 miles remaining far exceeds the manufacturer's recommended 6000-7000 miles for regular oil changes.

The contact owns a 2020 Kia Telluride. The contact stated that four door belt molding trim pieces had become loose and unsecured, but the front driver’s side door belt molding trim piece had become unsecured and detached from the vehicle. Additionally, the contact stated that while touching the unsecured molding, the arm became bruised and scratched. No medical treatment was required. The cause of the failures was not yet determined. The local dealer was contacted, but no assistance was offered. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V494000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 30,000.

Sunroof issue with the air dam that lifts up when the sunroof opens breaks off and throws the the sunroof off track so your stuck with it open or it breaks the track or glass