2020 KIA TELLURIDE Complaints

I have a Kia Telluride 2020 that was certified pre-owned and had past the safety inspection. After a few minutes of using the hi-beams, they shut off and reverted to low-beams. The dashboard icon still showed the hi-beams we're on but they were not. They have continued to not engage.

High beams stopped working, although the dash light indicates they are on. No change in light intensity from low to high beam.

High beam headlights completely stopped working while driving at night on an unfamiliar road during a road trip. They both stopped at the same time and have not worked since and they are not burnt out.

We purchased a used KIA and were told by the seller that there were recalls. I took the car to the local KIA and they said the recall was already taken care of. The recall was a tow hitch fuse that needed to be changed. The recall was taken supposedly was taken care of at Fremont Kia. I looked at the fuse myself and it did not have the proper fuse as required by the recall. I took the car back in to my local San Jose Kia and they confirmed the fuse was not correct. The fuse has now been replaced, but they did not have the tow hitch harness yet. We are still waiting. My concern is that we had a critical recall and Kia did not replace the proper parts putting us at risk.

HIGH BEAM LIGHTS FAILED TO COME ON. AFTER TRYING TO ENGAGE THE HB THE INSTRUMENT CLUSTER WOULD SHOW HB ON BUT THEY WERE NOT ON. I OFTEN DRIVE ON DARK, WINDING COUNTRY ROADS INHABITED BY DEER AND OTHER ANIMALS AND NEED THESE LIGHTS TO SEE AHEAD AND CONTROL THE VEHICLE. I AM ATTEMPTING TO GET AN APPOINTMENT AT THE NEAREST KIA DEALER.

High beam headlights stopped working. Took to the dealer and they stated the curtain that goes from low to high is malfunctioning and must have new headlight assembly for driver and passenger sides.

There has been complete malfunction of both high beam headlights. This most likely occurred around 40-50K mileage, but was not realized. The panel indicator would suggest the high beams are activated when engaged. There has not been any warning of a malfunction. This was brought to the attention of the dealer/service dept and at first dismissed. When brought to the service department attention again, the 60K warranty precluded replacement. The problem was examined and we were notified that replacement would cost $2500. The high beams have not been replaced. This is a safety issue and research on our part suggests that other Telluride 2020 models have had this same problem. This makes for difficult and unsafe travel and night especially on rural roads.

The contact owns a 2020 Kia Telluride. The contact stated while her grand-daughter was driving with adaptive cruise control (ACC) mode set at 40 MPH, the vehicle accelerated unintendedly and the steering wheel seized, causing the contact to lose control of the vehicle. The vehicle crashed into a road sign. The air bags did not deploy. The contact stated that the diver was able to veer to the side of the road as the steering wheel became operable. The vehicle was towed to an autobody repair shop, who informed the contact that the EDR failed to display crash data. The grand-daughter went to the hospital later, and was informed that she had sustained a minor concussion, a disc in the back and the neck. A police report was filed. The dealer and the manufacturer were not notified of the failure, The vehicle was not diagnosed nor repaired. The failure mileage was unknown.

High beams stopped working around 60,000 miles, changed the bulb but did not fix it. Had Kia dealer inspect it and said the entire unit would need to be replaced but Kia did not consider it a safety issue so all costs would be bore by me. Clearly this is a safety issue that needs to be remedied by Kia.

Rear shocks failed causing vehicle to have considerable bouncing making it harder to control.