2020 KIA TELLURIDE Complaints

Since purchasing the vehicle new in May 2020 we have had to replace the windshield three times. On three separate occasions while driving down the interstate a small pebble hit the windshield, pitted it and the windshield immediately started to spider. In parking the vehicle in the garage out of the sun the crack continue to grow. In the short time we have had this car we have had Three new windshield that came from KIA. It has gotten to the point where I am scared to drive down the interstate- afraid that if I get close to any car that something will end up breaking the windshield. Once the windshield is cracked the car is basically not drivable because the crack just continues to grow.

Started car in 70 degree weather, heard a ticking noise coming from the hood, put car in reverse then drive, engine light came on (solid, not flashing), took it to get a diagnostic test and results state “Torque converter malfunction”. The car is now shifting hard through gears and shaking while driving.

The sunroof exploded. I was driving on the freeway and the sunroof glass completely shattered leaving only a few fragments on the perimeter. No debris hit the car. There was no one in front of me and I was not passing under a bridge, etc. The sun shade was closed so most of the glass flew into the air outside rather than coming inside. The shock of the sound was an issue but I maintained control of the car. The glass shards hit the cars behind me but luckily they appeared to be small enough that I did not see anyone have issues from the flying glass. I drove straight to the dealership where my service is done. They inspected the car and, after 2 days, told me that they could not do anything without Kia corporate getting involved and approving the replacement. There were no warnings prior to this issue that there was anything wrong with my sunroof.

While driving my wife had a small stone hit the windshield which caused a small pit and about an inch crack. When she got home, I inspected it and called and made an appointment for it to be repaired the next day. The suv was parked in the garage overnight and not driven. The next morning when I went to go to the repair place, I opened the door to the garage and found the one inch crack had grown to about 2 feet overnight. Not sure how that even happens

this has happened to my wife about 5 times and to me approximately 8 times. my wife will no longer drive the car because she feels it is not safe. i purchased the car new and it has about 7500 miles on it. when trying to accelerate from a stop and usually turning left, car will start to move and then fails to accelerate for approximately 3-5 seconds. very dangerous if there is oncoming traffic and you are turning in front of them. i have researched this issue on the web and i am not the only person with this issue. so far kia dealer cannot duplicate issue so there is no fix. currently dealer has the vehicle and i have a loaner vehicle.

The car was on cruise control at 70mph but cruising behind another car at 65 when suddenly the car started approaching the car in front of us at high speed.

The contact owns a 2020 Kia Telluride. The contact stated that while the vehicle was parked, the vehicle rolled away into the neighbor's yard. The contact was made aware of the failure by the neighbor. The contact had placed bricks in front of the front driver’s and passenger’s side tires and behind the rear driver’s and passenger’s side tires to prevent the vehicle from moving. The dealer and another dealer Serra Gardendale Kia (630 Fieldstown Rd, Gardendale, AL 35071) were made aware of the failure and both dealers scheduled an upcoming appointment. The manufacturer was made aware of the failure and informed the contact to contact a dealer. The failure mileage was approximately 40,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? While traveling at night I attempted to turn on the high beams to better illuminated the highway but the high beams failed to turn on. How was your safety or the safety of others put at risk? This resulted in limited visibility of the road and any potential hazards. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unknown Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no fault indicators displayed that might suggest a failure of the high beams. The blue high beam indicator light continues to function as it should, despite the fact there is no change in the illumination from the headlights.

Check engine light in March of 2021. 38,800 miles. Determined to be a timing issue and parts of the engine was replaced by Bill Barth Kia in Mandan, ND. Car was picked up on 4/21/21. On 4/28/21 all warning lights came on. Car was towed back to dealership. After multiple attempts at fixes over a 4 month period of time it was finally determined a new wiring harness was needed. The new harness seemed to correct the problem and I took possession of the car on 8/20/21. It was driven around 75 miles that day to drive home. On 8/22/21 the car was driven 8 to 10 miles and then parked and turned off in my driveway at 12:35 pm. No warning lights were on at this time. At or around 1:30 pm I was notified by my neighbors that the car was on fire. My husband grabbed an extinguisher and located a 12 inch flame in the front of the car near the engine. It was quickly extinguished. Once the fire was out I opened the door to put the car in neutral to remove/push it from the driveway. All warning lights were on once again. The battery cable was disconnected to hopefully prevent another fire. I have documentation of work done between 3/11/21 and 4/21/21 but all work done after that point is on an invoice that was denied to me by the dealer. I was told I could receive a copy of the invoice once compensation was made to them by Kia for a part.

I dropped my phone between the seat and the console. I reached between it and got my arm caught. I tried for 15 minutes to get it out with no success. I drove myself and children to the fire station where they had to use a crowbar to push on a bar that was holding my arm. When I got my arm out, it was bloody, cut, and swollen.