2020 KIA TELLURIDE Complaints

Notice windshield crack starting from behind mirror all the way approaching drivers view, just saw it, with no warning, no visible chips, had to look real close and feel for a chip, can see where it started and feel it slightly, never heard anything hit the windshield, but it sure did run fast. Didn't happen on the highway, noticed it when I made a stop and got back in the vehicle, I just had it serviced with a oil change, and they did have a card hanging on the mirror with vehicle number that the service department put on there

I was driving on the highway keeping a safe distance from a dump truck and 18 wheeler truck that were ahead of my vehicle. The dump truck sent a small stone towards my windshield which damaged the windshield on impact. The windshield was inspected by my insurance company which determined the windshield required replacement. This will be third time replacing the windshield in just over a year due to the same type of incident. My families safety was at risk due to the obstruction caused by the windshield cracking due to the impact of the small stone. No warning lamps or messages appeared prior to the incident.

This is the third time something has impacted our windshield and caused it to crack. Our windshield has been replaced twice and will need to be replaced again. Both replacements were Kia windshields.

Inside brake pad on drivers side rear separated from the metal backing plate. Other pad is hardly used and other side is not worn. This caused difficulty stopping and a grinding noise from the left rear of the vehicle.

Windshield cracking from a small rock barely hitting it while driving. Seems to be a flaw in the Kia product.

My windshield was hit by a tiny rock and had a small pit. The next day when I went to my car, there was a crack across 1/2 of my windshield. The spot the rock hit did not even star crack. This is a safety issue for the window to crack that sat.

My wife and I purchased a 2020 KIA Telluride in November of 2019. A few weeks after we took delivery we received the attached letter dated 12-9-2019 from KIA stating there may be an issue with the windshield cracking and that they would replace the windshield if this happened. This did happen and KIA replaced the windshield on 03-26-2020 at no charge as they had stated in the letter we received. On the morning of 6-5-2021 I moved the Telluride out of the garage to the driveway, when I went to move it back in a couple of hours later the windshield was cracked across the drivers field of vision. We called the dealership (Moritz) and made an appointment for 6-22-2021 (we were on vacation from 6-9-2021 until 6-19-2021) to have the windshield replaced. After the windshield was replaced we were told it would be $868.31 (invoice attached), the MORITZ KIA service manager (Joby Spradley) told the service advisor (Trai Chavez) to inform us that he had checked with a ‘KIA representative’ and KIA would not pay for replacing the cracked windshield even though the windshield cracked while the vehicle was sitting in our driveway. The letter we received did not state that KIA would only replace the windshield one time. We shouldn’t have had to pay a for manufacturing / quality issue.

Collision warning system failed. Barnett Kia St Paul MN said two weeks to get an appointment for. Safety issue?

While driving my suv on the highway the day I purchased it on 6/5/20 it disabled 5 times where I was only able to use brakes and pull off side of road. I was 36 weeks pregnant and had my 2 year old in the car. I didn’t make it home. There was highway construction locally and no edge to pull off on if needed. We could of been seriously injured or died. It was towed to my local Kia dealer where they didn’t find anything wrong with it. They replaced the battery. It seemed to be running ok then on 5/5/21 my suv disabled again only being able to use the brakes and pull over while driving it on a hilly, narrow backroad with someone driving behind me with my 10 month old in the car. Every time this has happened the suv loses all power and needs to be placed in park to be restarted. The Kia dealer has had my suv for over a week and cannot find anything wrong with it. They reached out to the Kia tech line who says they’ve done all the right testing and there is nothing else to do. The Kia dealer believes it has an electrical problem that they have not been able to reproduce. There are no warnings before the suv completely disables. This problem could cause serious injury or death. The dealer is telling me my suv is ready to be picked up. I refuse to take my suv back from the dealership. I’ve started Iowa lemon law papers 5/6/21 and I’m waiting for the Kia manufacturer to receive them certified mail.

I WAS TRAVELING ON A HIGHWAY AND A ROCK HIT MY WINDSHIELD. IT LEFT A SPOT NEAR THE REARVIEW MIRROR, BUT NO CRACKS. THEN 2 DAYS LATER I HAVE A CRACK GOING ACROSS THE MIDDLE OF THE WINDSHIELD. WITHIN ANOTHER 4 DAYS, THE CRACK IS NOW ALMOST ACROSS THE ENTIRE LENGTH OF THE WINDSHIELD AS WELL AS UP TO THE TOP OF THE WINDSHIELD. I'VE HAD OTHER VEHICLES GET DINGED WITH ROCKS BUT NEVER HAD ONE CRACK THIS QUICKLY OR CONTINUE TO SPREAD DAY AFTER DAY EVEN WHEN IT IS JUST SITTING IN MY CARPORT.