2020 KIA TELLURIDE Complaints

I HAVE HAD THE WINDSHIELD CRACKED THREE TIMES SINCE THE VEHICLE WAS DELIVERED 14 MONTHS AGO. KIA ACKNOWLEDGES THE ISSUE BUT HAS NOT PROVIDED A TRUE "FIX" FOR THE PROBLEM AND NOW HAS INDICATED THEY ARE NOT RESPONSIBLE FOR REPLACEMENTS BUT TO CONTACT MY INSURANCE CARRIER. THE CRACKS COME IMMEDIATELY FOLLOWING AN IMPACT WITH A ROCK OR DEBRIS AND SPREAD IMMEDIATELY AFTER IMPACT SO THE REPAIRS CANNOT BE MADE. I HAD MY FIRST ONE REPLACED USING INSURANCE AND KIA REPLACED THE SECOND ONE BUT NOW REFUSES RESPONSIBILITY. IT IS ODD THEY ACKNOWLEDGE THE ISSUE INITIALLY AND SAY THEY WILL PROVIDE A REMEDY ONE TIME BUT DO NOT HAVE ANY RESOLUTION TO CURE THE ORIGINAL PROBLEM THAT THE WINDSHIELDS HAVE EITHER A QUALITY OR AN ENGINEERING DEFECT.

IF THE WINDOWS ARE DOWN AT HIGHWAY SPEEDS (ABOVE 50MPH,) THEY CANNOT ROLL BACK UP COMPLETELY. IT SEEMS THAT THE PRESSURE OF THE SPEED STOPS THEM FROM COMPLETELY CLOSING. IN ORDER TO ROLL THEM BACK UP I HAVE TO SLOW DOWN TO AROUND 35 MPH. I'VE READ SIMILAR COMPLAINTS ON KIA OWNERS FORUMS.

MY TELLURIDE ALL OF A SUDDEN HAS CHIPS ALL OVER THE WINDSHIELD NEVER NOTICE ANYTHING HITTING THE WINDSHIELD THAT WILL CAUSE ALL THIS CHIPS.

HIGH BEAMS WILL NOT FUNCTION. REPLACED LIGHT BULBS. DID NOT FIX THE PROBLM. REPLACED RELAY AND FUSE. DID NOT FIX THE PROBLEM. TOOK TO DEALER. SERVICE TECH APPEARED TO BE BEFUDDLED. HIS ONLY SUGGESTION WAS TO REPLACE BOTH HEADLIGHT ASSEMBLIES AT A COST OF OVER $2000.00 OR JUST WAIT UNTIL KIA ANNOUNCED A RECALL AS HE COULD NOT DETERMINE EXACT CAUSE OF PROBLEM.

WITH LESS THAN 7500 MILES ON MY TELLURIDE, I HAVE 3 SMALL CHIPS ON MY FRONT WINDSHIELD. LAST CHIP WAS YESTERDAY HAS DEVELOPED A SMALL CRACK

I PURCHASED MY 2020 KIA TELLURIDE ON 10/16/2019. A COUPLE OF WEEKS LETTER I WAS SENT A LETTER FROM KIA 'GIFTING' A REPLACEMENT WINDSHIELD DUE TO SOME CONSUMERS EXPERIENCING DEFECTIVE GLASS THAT JUST BREAKS FOR NO REASON. EARLY JANUARY 2020, MY WINDSHIELD SPONTANEOUSLY CRACKED WHILE JUST SITTING IN MY DRIVEWAY. KIA REPLACED IT. NOW 14 MONTHS LATER, THE REPLACEMENT WINDSHIELD DID THE EXACT SAMETHING!!! THE CAR WAS JUST SITTING IN MY DRIVEWAY. I LIVE IN CHARLESTON SC AND WE HAVE NOT HAD ANY EXTREME TEMPERATURES. THIS IS RIDICULOUS AND UNSAFE.

I WOKE UP TODAY TO AN ODD SHAPED CIRCULAR CRACK AND SUBSEQUENT SPIDERING OUT OF THE WINDSHIELD OF MY TELLURIDE. THE CRACK IS QUITE LOW NEARLY UNDER THE TOP OF THE HOOD AND I HAVE NO IDEA HOW IT HAPPENED. AFTER REVIEWING ARTICLES I DISCOVERED THERE IS A CLASS ACTION LAWSUIT AGAINST KIA FOR DEFECTS TO THE WINDSHIELD SO I THOUGHT IT BEST TO REPORT IT. THE CRACK WAS NOT THERE WHEN I LAST DROVE IT 3/26.

ON 3/23/21 I WAS IN MOTION WHEN I SAW A SMALL CHIP IN MY WINDSHIELD AFTER AN HOUR IT BEING STATIONARY IT GREW TO 7". BY THE END OF THE DAY STILL STATIONARY IT WAS HALF WAY ACROSS MY WINDSHIELD. I CALLED MY NEAREST DEALERSHIP AND THE EARLIEST APPT. WAS 3/31/21.

OUR WINDSHIELD CRACKED AND THE DEALERSHIP IS REFUSING TO REPLACE IT WITHOUT CHARGING US OVER $1300

TL* THE CONTACT OWNS A 2020 KIA TELLURIDE. THE CONTACT STATED THAT THE FRONT WINDSHIELD CRACKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KIA OF WILMINGTON (1603 PENNSYLVANIA AVE, WILMINGTON, DE 19806, (302) 656-3100) WHERE IT WAS DIAGNOSED WITH NEEDING THE WINDSHIELD TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.