2024 KIA TELLURIDE Complaints

The piece under my back door window came off. The same piece came off under my passenger door window. I saw it was a problem for other makes and models, but want the Telluride 2024 included since the exact same thing has happened to me. I don’t know where the pieces came off, but it happened this month. I think the glue holding them on melted in the Texas heat and they just blew off.

While driving on [XXX] the check engine light came on and engine started shaking and making abnormal noise. I was afraid to keep driving so requested a tow to Bramlett Kia in Decatur, AL. I told the service dept the issue as well as the issue listed below that I've been experiencing, and they told me it would be 3 weeks before they could even assess it as they are extremely backed up. I'm hoping the dealer service dept. can reproduce the issue once they assess it. It has not been inspected by anyone else. I looked up my VIN # to make sure I had not missed a recall but there is no recall on my VIN #. Another issue I'm having is while using the Lane Keeping Assistance the vehicle responds with the Forward Collision Warning and brakes automatically when there is nothing in front of the vehicle. If this were to happen when a vehicle was behind me this would put all of our safety at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle’s windshield was hit by road debri/gravel while driving on a paved freeway. The impact caused the windshield to shatter at the impact site and crack about 1/2 of the way across the windshield. I had the windshield replaced with an original Kia windshield at Safelite AutoGlass. Three months later another tiny piece of road debri/gravel hit the new windshield while driving on the paved freeway. The impact also caused a localized shatter at the impact site with a crack 1/3 of the way across the windshield. These were the only two times the vehicle was hit by road debris. Over the last 10 years my other cars have been hit by road debris 20 times and this shattering of the windshield has never occurred with any other vehicle. I am concerned about the safety and integrity of the windshield.

The entire instrument display panel (which includes things like gear, speed, fuel level, auto hold status, etc.) was completely black with no information displayed. The navigation system still illuminated, but the gps was not working properly and resulted in the car thinking (and telling me) that I was driving on the wrong side of the road. My safety was at risk and the safety of other drivers because I had zero feedback about the operation of my vehicle. I was able to drive it, but only able to rely on visual cues (going with pace of traffic). It's currently at the dealer now, but yes I recreated it several times. The only possible warning sign is that a few weeks prior, the vehicle gave me a message stating 'Battery discharging due to external electrical devices', despite no external electrical devices being plugged in. I took it to the dealer, and they had no idea what the cause was but said my battery tested fine.

The vehicle was parked(placed in park on gear shift) in a friends driveway, facing upward on approx. 15Deg incline with the engine idling. My wife exited the vehicle and walked around the front of the vehicle to the houses front entrance where she spoke briefly with the owner inside the front door. On leaving the house the car was gone from where it was left parked. My wife found that it had rolled up the driveway incline until it hit a couple of pine trees at the top end of the drive and stopped. She opened the door and found the gear shift still in the parked position at which point she entered the car, placed it in reverse and backed out of the tree branches and took photos. The incident was immediately reported to KIA America and the dealer. The vehicle has been at the dealer for 3 weeks now with no resolution, undergoing "testing". They say it is not operating the way it should be, but they have not been able to identify or correct the issue. KIA America has told me the issue has been elevated to KIA factory tech support. Other than scratches there appears to be no major damage. Photos show driveway, trees that stopped the vehicle and debris and scratches.

The contact owns a 2024 Kia Telluride. The contact stated that while driving 45 MPH, a small rock struck the front windshield, creating a bullet-sized hole in the windshield. Additionally, while driving on the Interstate on two separate occasions, rocks struck the front windshield and caused chips in the windshield. The vehicle was taken to a glass center, where the windshield was replaced. The technician informed the contact that the glass was thin. The contact called the local dealer and was informed that the windshield was thin and there was no recall for the failure. The dealer informed the contact that the glass needed to be replaced and recalibrated. The contact called two other dealers in Texas and retrieved similar information. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 42.

On Thursday, June 5, 2025, I discovered a 2-inch crack at the bottom center of my windshield after my vehicle had been parked in my garage for three consecutive days without being driven. There was no known impact or external force that could have caused the crack. The vehicle remained stationary and protected from environmental elements during this time. On Tuesday, June 10, 2025, I drove the vehicle to a glass repair company at the request of the dealership. While en route, I observed the crack rapidly expand from 2 inches to over 12 inches in length, extending upward and curving toward the driver’s side view area. The glass company inspected the windshield and confirmed there was no evidence of impact damage (e.g., from a rock or debris). Safety Risk: The expanding crack compromised the structural integrity of the windshield and obstructed the driver’s field of vision, posing a potential safety hazard. A weakened windshield may also reduce the effectiveness of airbag deployment and roof support in the event of a collision. Inspection and Confirmation: The issue was evaluated by an independent glass repair company, which confirmed the absence of any impact damage. The dealership referred me to this inspection. The manufacturer has not yet inspected the vehicle directly. Availability for Inspection: Yes, the cracked windshield is still available for inspection upon request. Warning Signs or Symptoms Prior to Failure: There were no warning lamps, messages, or other symptoms prior to the appearance of the crack. The crack was first noticed after the vehicle had been parked and unused for several days.

3rd sear Buckle RH - 3rd row Rear bench right side rear passenger seatbelt anchor/buckle assembly (Right of 3RD Position) is damaged when rear seat is in down-folded position and soft length of seat buckle has slipped back under rear back rest. Receiving buckle is being crushed when seat is in folded position - KIA dealer argues misuse by customer - but fault is with manufacturer as rear buckle can slip below elastic tether because there is no stable anchor length between fixing bolt and tether point. Result is that seat buckle coupling becomes crushed when seat is in folded position. Part Replaced with K 89843 S9510WK

The sunroof spontaneously exploded while I was driving my kids to practice. Luckily we had the sunshade closed, so that prevented us from getting covered in glass. I have found several claims online from other Kia Telluride owners experiencing this same issue. There were no prior issues or warnings.

The cluster display on the vehicle has went black. I am unable to see my speed, gas level, nor use cruise control. This is now the second time this has happened and Kia has no solutions for repair.