KIA Complaints

The horn isn’t making any noise at all. There were no warning lamps or messages, I didn’t know until I needed to use my horn.

I did not have an incident yet. I was advised by my local State representative Jimmy Gordon's office. They stated were unable to help me get reimbursement for the $8000 I just paid my Kia dealer, but that I should make a complaint on this website. What happened is that I was hearing an odd noise and it was slipping. I went in thinking it was my tires and it needed alignment- so I had them replaced , etc in April. But the sound was still there so I went back in . Then the Kia St Cloud dealer diagnosed that the AWD transfer case was the cause (pd $4704 including $130 surcharge! ). When dealer called to say it was ready, they said bad news- your transmission is also damaged (pd $3197 including $90 surcharge ! ). This is a known failure of Kia/Hyundai models and needs to be addressed. You can lose control of your car and there could be an accident, especially on busy highways! I appealed to Kia corporate and also BBB auto line, but they both denied because too many miles (130k). The sound I heard /issue with transfer case & transmission happened as soon as my powertrain warranty was over! This is not right! I was someone who had given this vehicle 5 stars! I am the only owner and a multi- Kia owner who only brought this vehicle to a Kia dealer for all work. I have all records and that info was why Kia corporate originally told me i had "justification " for a goodwill reimbursement. [I currently am unemployed so I had to put all the repairs on a credit card (which meant being charged a 2.9% surcharge without informing me at the counter!)]. I hadn't heard so called June 2nd to Kia customer care and they said it was denied after all and would not give me any info except that they had negotiated with the dealership and it came back denied! I tried to call the GM at the dealer , but no answer back from my voice mail to Hector. Then BBB AUTO LINE also told me ineligible due to mileage. Well, this is still a dangerous issue and needs to be addressed!

The sliding doors do not latch/close all the way. The light on the dash does not show the doors are not closed. The doors have opened while driving with children in the back seat. The same for the trunk.

In getting the ACU recall fixed, it was found that the Airbag Module is not responding. The ACU cannot be fixed unless the airbag module is fixed. It is my understanding that this is the part before the ACU. This is at a cost of $959 and not covered under the current recall.

Engine shuts off without warning while driving. First reported to the dealer on XXX (approximately 12,000 miles) and has continued for 2.5+ years despite repeated repair attempts. Shutoffs typically occur at low speed while decelerating, such as turning into neighborhoods or approaching stops, but have also occurred while coasting at 33 mph on a busy road with cruise control active (August 8, 2025). Frequency has varied from roughly every 1,000 miles to severe clusters: three shutoffs within one hour on [XXX] and again on [XXX], and five in a single day in mid-August 2025. The dealer reproduced the failure with diagnostic equipment connected in August 2024. Most recent events: XXX;XXX (quit while coasting at 20 mph on a busy four-lane road with cruise control engaged);XXX (quit while slowing to turn onto a neighborhood street, 87 degrees F, A/C on high). The vehicle usually restarts immediately, but on [XXX] it would not restart for 5-7 minutes. After restart, cruise control retains its previous set speed, indicating an incomplete power cycle. The dealer (Kia Store East, [XXX]) has attempted repairs since September 2023 under Kia case #XXX, including crank position sensor replacement, MAP sensor replacement (June 2025), and a four-wheel-drive coupler replacement plus software update (October 2025); shutoffs continued after every repair. Historical fault codes include P0068 and B1763. Events have occurred in traffic and at intersections with several near-misses, including one that nearly caused a collision in an intersection on XXX. This is a family vehicle regularly carrying children. Repair orders are available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2022 Kia Sorento failed to increase speed when accelerator was depressed , engine RPMs increased, but no subsequent speed increase. The Amber ISG light was flashing, with no other warning lights. The car was driven to a safe pull out, placed in park, turned off and restarted, no flashing light. The car accelerated satisfactorily afterwards. This has happened several times in the last two years. Both fuel pumps were replaced as well as the battery and computer systems were reset and the problem still intermittently persists. This is a significant safety issue if the car cannot properly accelerate when required to merge into traffic and properly maintain designated speed. Was told that Kia engineering said this maybe a heat related issue, the car is operated mainly the the southwestern US, Phoenix, Az metropolitan area.

The contact owns a 2014 Kia Sorento. The contact stated that while driving on several occasions at various speeds, the brake pedal was depressed and traveled further than normal intermittently. The vehicle was taken to an independent mechanic, where the failure could not be replicated. The vehicle was then taken to a dealer, where it was diagnosed that the HECU had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.

Steering wheel is turning completely around and made a noise. I noticed my steering wheel is loose it has been like that for time. But yesterday was the first time it turned completely around were I could not control it.

2018 Kia Optima Dealer Ed Voyles Kia Smyrna began Recall SC340. Vehicle drove in running. Dealer flashed ECM software, discovered non-original engine/ECU. Vehicle now won’t start. Dealer document states 'will not start after recall.' Dealer refuses to restore to running condition citing prior repairs. This violates 49 USC 30120

I am the owner of a 2025 KIA Telluride. The engine shuts completely off with a Warming stating "Engine OFF! Shift to P or N, then restart engine". Car has no power and creates a dangerous situation in traffic. You are on a highway and you have to stop the car to restart. The traffic flow is dangerously interrupted. This issue happens randomly on it's own time and the reason is still unknown. The dealership usually cannot duplicate this Warning and several 2025 Tellurides are experiencing this dangerous condition.