KIA Complaints

Component/System Failed: An unidentified component within the engine compartment failed, resulting in a sudden, catastrophic thermal event (engine fire). Odometer Reading: 100,415 miles at the time of the incident. Available for Inspection: No. The vehicle was completely destroyed by the fire and is a total loss. 2. Safety Risk Assessment The vehicle was being driven at highway speeds on a major freeway by my [XXX] [XXX [XXX] incident occurred. The sudden presence of heavy smoke and intense heat entering the cabin while traveling at high speeds created an immediate, life-threatening hazard. This forced an emergency pullover on the shoulder of a busy freeway. Moments after exiting, the vehicle became fully engulfed in flames, presenting a severe risk of explosion and injury to the driver and passing motorists. 3. Verification & Third-Party Inspection Reproduced/Confirmed by Dealer: No, the sudden and destructive nature of the failure prevented any prior diagnostic testing. Inspected by Manufacturer/Authorities: The vehicle has not been inspected by the manufacturer. However, the incident was handled and documented on-scene by local authorities. A formal police report was filed by the Ventura Police Department (Report Number: 26-31369, responding officer: Officer [XXX] ). [XXX] ymptoms and Timeline There were no prior warning lamps, dashboard messages, check engine lights, or abnormal symptoms leading up to the failure. The onset of heavy smoke and heat was sudden and instantaneous. 5. Detailed Incident Description [XXX] immediat [XXX] red the vehicle to the shoulder of the freeway. As soon as he brought the vehicle to a stop and attempted to park, open flames breached the hood of the car. He successfully exited the vehicle without injury and immediately dialed 911. The vehicle burned completely before the fire could be extinguished. Fortunately, no injuries were reported. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2024 Kia EV6 and stated that while driving at 40 MPH, an elk suddenly appeared in front of the vehicle, resulting in a head-on collision that completely crushed the front end of the vehicle with no air bags deployed. The front end of the vehicle was crushed including the windshield. The vehicle continued with the elk after collision dragging it a couple yards ahead. The air bags did not apply. No waring lights were illuminated. No police report was filed. The contact was the only passenger during the collision. The contact suffered a sever neck issue and is not able to move his neck to the right, has chest pain and shoulder pain on both sides, and a head injury. Medical treatment is need but has not gotten any due to insurance issues. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 20,000.

1. Component or System Malfunction & Availability Component/System Failed: An unidentified component within the engine compartment failed, resulting in a sudden, catastrophic thermal event (engine fire). Odometer Reading: 100,415 miles at the time of the incident. Available for Inspection: No. The vehicle was completely destroyed by the fire and is a total loss. 2. Safety Risk Assessment The vehicle was being driven at highway speeds on a major freeway by my 21-year-old son, Brennan Font, when the incident occurred. The sudden presence of heavy smoke and intense heat entering the cabin while traveling at high speeds created an immediate, life-threatening hazard. This forced an emergency pullover on the shoulder of a busy freeway. Moments after exiting, the vehicle became fully engulfed in flames, presenting a severe risk of explosion and injury to the driver and passing motorists. 3. Verification & Third-Party Inspection Reproduced/Confirmed by Dealer: No, the sudden and destructive nature of the failure prevented any prior diagnostic testing. Inspected by Manufacturer/Authorities: The vehicle has not been inspected by the manufacturer. However, the incident was handled and documented on-scene by local authorities. A formal police report was filed by the Ventura Police Department (Report Number: 26-31369, responding officer: Officer Steinberger). 4. Warning Symptoms and Timeline There were no prior warning lamps, dashboard messages, check engine lights, or abnormal symptoms leading up to the failure. The onset of heavy smoke and heat was sudden and instantaneous. 5. Detailed Incident Description Brennan immediately steered the vehicle to the shoulder of the freeway. As soon as he brought the vehicle to a stop and attempted to park, open flames breached the hood of the car. He successfully exited the vehicle without injury and immediately dialed 911. The vehicle burned completely before the fire could be extinguished. Fortunately, no injuries were reported.

Car will suddenly go into limp mode while driving. Took to dealership and couldn' t find anything wrong. One week later did the same thing. Took back to dealership and haven't heard anything from them yet. It will just go limp and cars coming behind you could crash into you.

This Forte was not neglected and it was not abused. Nearly 90% of its miles came from highway commuting and interstate travel. It was completely stock, never modified, never driven hard. More importantly, it received fully synthetic oil changes every 3k-4k miles since new, well ahead of what Kia or the oil manufacturer even recommends, because I intended to keep this car long term. All of that is verifiable through Carfax. The engine failure came without meaningful warning. While driving, I noticed an unusual noise and pulled over as quickly as safely possible. I checked the dash expecting some kind of indicator and found nothing. No check engine light, no oil pressure warning. A nearby mechanic found the engine more than 2.5 quarts low on oil despite the vehicle being only about 3,300 miles into a fresh synthetic oil change. There were no external leaks. No oil spots at home, none at work. Nothing to explain where that oil went. After topping it off, the noise briefly stopped. With no warning lights on and the noise stopped, I thought we had caught it in time. I even felt confident enough to also have the mechanic change the transmission fluid as it was about due again. However, a few miles later, the engine suffered complete failure. Violent shaking, severe knock, then the check engine light came on. I shut it down immediately and pushed it home. Once home, I checked the oil again and found it had unusually darkened in an extremely short period of time. The vehicle has not been driven since and is currently inoperable. What troubles me most, beyond the financial loss, is that this vehicle gave me no real opportunity to save it. The oil pressure warning light never illuminated. More than two quarts of oil vanished within a single service interval with no external source and no indication whatsoever, even with checking the level periodically. I went above and beyond in maintaining this vehicle and still lost the engine. This could have been a catastrophe on the road

I was driving in a road, when a female deer appeared out of the trees and bushes from the right shoulder of the road. I tried not to hit it but but the deer got in my way. I hit the deer and quickly moved over to the right shoulder. The whole front right of the vehicle was destroyed and the airbags did not open. Sheriff arrived and saw the vehicle, the vehicles debri and the deer which had to be put down. He asked for the vehicles registration and did a report of the accident. The Sheriff then called a local tow company who arrived in a couple of minutes and towed the vehicle to their garage/shop.

The sunroof wind deflector broke and as a result the sunroof was jammed open. In order to close the top I had to break the mechanism and now the sunroof, while mostly shut, still shifts free occasionally when driving.

I found that he ignition key can be removed from my 2017 Kia Sorento while the transmission is not in the Park position. This is a shift interlock failure. Under FMVSS 114, the key must be trapped in the ignition unless the transmission is confirmed in Park. This defect caused the vehicle to roll down my driveway after my wife & daughter exited the car & were unloading groceries. The vehicle was purchased in April 2026 from a used car dealer lot. The defect was discovered shortly after purchase. No dealer repair has been performed yet. I am contacting Kia Consumer Affairs requesting a goodwill safety repair under FMVSS 114. Component affected: Power Train — Automatic Transmission — Shift Interlock System

The contact owns a 2017 Kia Optima. The contact stated that on three of four occasions while driving at approximately 50 MPH, the vehicle began rattling and shaking, and he observed a knocking noise emanating from the engine compartment. The check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the knock sensor needed to be replaced, and he was advised that his vehicle may have been included in Manufacturer Recall Number: SC162. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 98,000.

I am writing to request assistance regarding a recurring issue with Recall SC276. Approximately two years ago, I had the hydraulic clutch actuator (HCA) replaced by a dealership as part of this recall. Since then, the vehicle has been driven only 10,000 miles, bringing the total mileage to about 45,000. The vehicle recently broke down, and the dealership confirmed that the replacement HCA has failed. Despite this being the same part addressed by the recall, the dealership quoted $1,700 for the repair, and Kia has declined to cover the cost. I believe Kia should be responsible for this replacement, as the recalled part was intended to provide a long-term solution to a safety issue. I would appreciate any help you can provide in ensuring Kia covers the cost of this repair.