KIA Complaints

The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the engine oil warning light illuminated. The contact pulled over and inspected the vehicle. The contact discovered that there was no oil in the engine; however, the vehicle previously had an oil change. The contact added oil to the engine. The failure persisted. Additionally, the vehicle made rattling sounds and emitted a burning oil odor. The brake pedal had to be firmly depressed to stop the vehicle, the windows inadvertently rolled down, and the interior lights intermittently failed due to an electrical system failure. The vehicle was taken to the dealer, who determined that the timing cover needed to be resealed and the brake master cylinder, oil pan gasket, brake fluid, spark plugs, ABS, and window master switch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine And Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2014 Kia Forte. The contact received a notification of NHTSA Campaign Number: 20V750000 (Engine and Engine Cooling) however, the vehicle was denied repairs due to lack of engine oil maintance records. The contact stated that after the vehicle was powered on with the ignition key, an abnormal fuel odor would leak into the interior cabin and the engine would shudder. No warning light illuminated. The vehicle was towed to a local dealer where it was denied recall repaires due to lack on maintance records. The vehicle was not repaired due to costs. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000.

The contact owns a 2021 Kia Soul. The contact stated that upon starting the vehicle, the oil pressure sensor light was illuminated. The vehicle was making an abnormal knocking sound. The contact had to add additional oil. The vehicle was taken to an independent mechanic who informed the vehicle was related to the recall. The vehicle was towed to the local dealer, where it was diagnosed that the camshaft and timing needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was taken previously to the local dealer for NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The manufacturer was contacted, who confirmed there was no warranty coverage. The failure mileage was approximately 126,000.

As my car was driving my vehicle encountered sudden changes and my engine light went on. As the vehicle stopped driving on its own there was smoke coming from the hood and a fire stared shortly after underneath the car.

Battery died at under 3,300 miles. After roadside came and jumped the batter, it died again after two days. Jumped again for the second time, when driving the car around it would randomly shut off even when the car is moving at higher speeds on freeway. The shut off would be for just one second and comes back on - everything starts resetting. And goes to user authoriztions notifications. Car shut off three times while driving around.

This has happened multiple times. When driving the engine shuts off and an error message appears to shift into neutral or park and restart the engine. Brought the car to liberty Kia in Ramsey NJ and they said found no errors in the computer and test drove and could not recreate. My odometer did not change from drop off to pick up so I can tell it was not test driven.

I experienced engine failure and the dealership, corporation and warranty are refusing to replace the engine. My engine falls under an engine settlement. The denial states the corporation will not approve because i do not have a system update. The system update was issued while in the dealer’s inventory, part of the Certified Pre Owned inspection, it is required that the dealer updates all recalls & product improvements before certification.

I am filing a safety complaint regarding a 2015 Kia Sorento equipped with the 2.4L Theta II engine. The vehicle developed progressive engine knock, reduced power, and check engine warnings while driving. Diagnostic trouble codes include P0017, P0014, and P0340 relating to crankshaft/camshaft timing correlation and camshaft position faults. A Kia dealership performed diagnostic testing using Kia diagnostic equipment (KDS) and documented abnormal knock activity across all cylinders. The dealer repair order specifically states: * “Found data PIDs for additional knock noise” * “All registering knock on all cylinders” * “Recommend replacement of engine sub assy based on knock detection” The vehicle experiences engine knocking and loss of power that create concern for sudden engine failure or stalling while driving, which could increase crash risk. This complaint is being submitted because the symptoms appear consistent with the known Theta II engine defect involving connecting rod bearing failure, engine knock, seizure, and potential engine failure.

While operating my Kia vehicle, the vehicle experienced a sudden loss of braking capability and loss of acceleration/power while traveling downhill. Multiple warning lights reportedly illuminated during the event, including the battery light, oil light, and check engine light. The incident created a serious safety concern due to inability to properly control vehicle speed and operation. The vehicle was taken to an authorized Kia dealership for inspection. However, the dealership has refused to provide written confirmation that the vehicle is safe to drive and stated they would not assume liability regarding operation of the vehicle. The dealership further recommended towing the vehicle if I feel unsafe operating it. I am requesting investigation into the safety-related condition involving braking/drivability failure and related warning systems.

The contact owns a 2014 Kia Optima. The contact stated that while driving at 15-20 MPH, the vehicle stalled after 7 months of ownership. The vehicle stalled in the intersection. A few guys were able to push the vehicle out of the roadway. No warning lights were illuminated. The contact received a recall notice for NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed as having a locked-down motor. The vehicle was not repaired. The warranty was declined due to the prior service records. The contact mentioned a class action lawsuit. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 141,000.