KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 KIA K5- Bonaire, GA
I have experienced consistent electrical issues with my drivers side door panel on my 2021 Kia K5. The lights on the panel will flash off and on intermittently, the windows will not roll down, and doors will not lock/unlock, posing an entrapment risk. Additionally, when this panel malfunctions, my power seat will move and adjust (sometimes while I am driving and the vehicle is in motion) back to original settings instead of remaining in the settings I've saved for my vehicle; fully unintended motion of course. Additionally, my media screen/multimedia face also experiences issues where it will black out, cutting my navigation mid-drive, as well as any other sound including music and/or navigation guidance. I initially raised these issues early in the ownership process of my vehicle with a door panel replacement being offered as a fix. This did not fix the issue. I was told i needed to try to get video of the incident when it occurred which seemed impossible.to me because under GA law, how am I supposed to obtain video while operating a motor vehicle. However, I eventually obtained footage. I expressed concern about the issue persusting past my warranty date and was told my issue would will be able to be fixed if it persisted because I initially raised it during the warranty period. However, I have now proceeded to be dismissed and blown off by both of thr Kia dealerships in my area regarding this issue. Even being told by one that they no longer had previous service records of my vehicle because they've changed ownership. As an authorized Kia service center, my understanding is that the dealership is an agents of the manufacturer. If they failed to transfer records, they are essentially admitting to a lapse in their duty to maintain my vehicle's history—a history that involves a life-threatening safety defect. There were no warning lamps for this issue, I've not had this issue inspected by my insurance or other agents.
Source: NHTSA WEB SITE -
2024 KIA SPORTAGE- Montgomery, TX
Sunroof exploded while driving. No rocks or anything hit it. Glass is pointing upward.
Source: NHTSA WEB SITE -
2018 KIA NIRO- Seattle , WA
On April 21, 2026, Go Kia Renton performed an oil change on my 2018 Kia Niro Touring (VIN). The car was in perfect condition just two weeks earlier — North Seattle Transmission did a full service on April 6, 2026 at 283,649 miles with no issues noted. Later that night while driving, the red oil light flashed. I pulled over immediately and called AAA. AAA towed the vehicle from Belltown [XXX] ) at 12:11 AM on April 23 to my house then at 9:14 AM towed it straight to Go Kia Renton. The AAA driver found oil leaking all over his tow truck. The car now has a dead battery and is showing Hybrid Control System / Low Voltage DC/DC Converter and Engine Control System codes. This appears to be a sudden engine seizure caused by oil loss shortly after dealer service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2017 KIA SOUL- MARGATE, FL
After multiple recent services at the dealership, the car caught fire while idle in the driveway. The fire was under the hood in the front part of the engine compartment, just behind the latch mechanism. Fire was extinguished and verified by the local fire department. The parking spaces are close to other cars and townhouses.
Source: NHTSA WEB SITE -
2018 KIA SOUL- Washington, DC
I am writing to report safety concerns regarding my 2018 Kia Soul Plus. I have been experiencing several engine issues, including knocking noises, hesitation during acceleration, excessive oil consumption, and an active check engine light. Recently, while driving with my daughter, the vehicle began shaking and the check engine light flashed three times. Although I strictly adhere to the recommended maintenance schedule, these issues persist. My mechanic identified code P0455, but a smoke test did not reveal a leak. Additionally, despite having a full tune-up in August [2025] at 105,636 miles, I am being told I require another tune-up due to engine misfires. I am concerned about the frequency of these repairs and the overall safety of the vehicle’s engine.
Source: NHTSA WEB SITE -
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2025 KIA EV6- Woodbury, MN
As I was driving, there was a loud pop that came from the rear of the car. The vehicle immediately flashed a warning to “check electrical systems”. I pulled over as quickly as possible but was faced with reduced acceleration. I ended up stuck in a parking lot awaiting a tow truck for over an hour with my dog and my wife in the car headed to a surgery appointment. The dealership has not confirmed anything but from research it seems to be a known issue that Kia has not addressed.
Source: NHTSA WEB SITE -
2021 KIA TELLURIDE- Roeland Park, KS
A known Kia Telluride issue arose with the oil filter housing gasket. I came out to find a huge oil leak on my driveway. Not only was the oil really low but it's suspected that it also caused the antifreeze to become low. I had just had the oil change a couple weeks prior so not sure if the technician could have also tightened it too much torque when they tighten the filter cap, causing a crack. It's a known Kia Telluride issue. I was still under 60K warranty but passed the 5 year warranty mark by only 2 months. Since I'd bought my Kia just down the street and faithfully had it serviced there, they service manager tried to be nice and gave me $20 off the $220 bill and told me I should contact Kia since it was a known problem. But when I did they took my case seriously until they learned the dealership gave me $20 off and then proceeded to deny paying for anything. As mentioned, it's a very common issue with this make and model. If I hadn't noticed the oil spot on my driveway, I could have easily driven it until there was no oil (it was already super low) and then had the whole engine blow up. I'm just lucky I park outside and saw it. Now every time I call Kia and try to speak to a supervisor, I go straight to voicemail.
Source: NHTSA WEB SITE -
2021 KIA SELTOS- Portsmouth , VA
Engine seized and was smoking. No warning lights on dash until engine siezed and then it was ESC light that came on. Engine started smoking when seized. Checked oil and there was none however we had just had the vehicle in for a state safety inspection 2 weeks prior to this happening. Have had regular oil changes thru dealership and car was scheduled for oil change prior to this incident happening. This year and model of car already has a recall for piston rings overheating and burning oil which causes Engine failure and fire. Warranty claim was denied due to no oil in Engine and Kia doesn't include oil consumption with their warranty. Car is currently at First Team Kia Dealership in Suffolk, VA
Source: NHTSA WEB SITE -
2017 KIA FORTE- Atlanta, GA
The contact owns a 2017 KIA Forte. The contact stated while operating the vehicle at an undisclosed speed, the vehicle was misfiring, severely shaking and was losing motive power suddenly while operating on multiple constantly for about 3 weeks, and state she noticed a check engine warning light illuminated. The vehicle was driven to a independent mechanic where it was diagnosed to be a timing chain failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 113,922.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 KIA OPTIMA- Knoxville, IL
Steering violently shakes at 65 mph. Steering wheel makes a clunking noise when moving side to side.
Source: NHTSA WEB SITE