KIA Complaints

The contact owns a 2020 Kia Optima. The contact stated that while driving at an undisclosed speed, and while the vehicle was parked, there was a loud banging sound coming from the engine compartment. There was no warning light illuminated. The RPM failed to operate as intended while driving. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that there were metal shavings inside the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The mechanic referred the contact to a dealer for additional assistance. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,751.

The contact owns a 2017 Kia Forte. The contact stated that while driving at 30 MPH, there was an abnormal screeching sound coming from the engine. There was no warning light illuminated. The contact attempted to pull off to the side of the road, and the vehicle shut off. The contact attempted to jumpstart the vehicle, but after several attempts, the vehicle failed to start. Due to the failure, the vehicle was towed to a dealer and was diagnosed with engine failure. The contact was initially informed that the engine would be replaced free of charge; however, the contact was later informed that there would be a charge for labor. The contact declined the repair. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 110,000.

My vehicle was having engine problems in 2024. It was towed to the dealership because it was a recall on it. The new engine is malfunctioning as well causing me to lose power while driving. I have only put 2,000 miles on the car since the engine was replaced.

The contact called on behalf of her mother, who owned a 2013 Kia Rio. The contact stated that while the contact's mother was approaching a stop sign, the brake pedal was depressed, and the vehicle stalled. The contact's mother noticed smoke coming from under the hood. The contact's mother stated that the brake pedal was depressed, but the vehicle failed to stop. The contact's mother enabled the emergency brake to stop the vehicle. The contact's mother noticed that the entire front windshield was covered with black smoke. In addition, the contact's mother exited the vehicle. The contact's mother stated that upon exiting the vehicle, she noticed fire on the front driver's side door. The fire department arrived and extinguished the fire. The vehicle was consumed in the fire. In addition, the contact stated that some parts of the vehicle were burned into the cement. The remaining parts of the vehicle were towed to a local tow yard. A police report was filed. No injuries were sustained. The contact's mother received a recall notification NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2010 Kia Forte. The contact stated the vehicle was taken to a dealer for several recall repairs, and repair under Manufacturer Recall Number: SC165A. After the recall repairs were performed, while driving approximately 60 MPH on the highway with the clutch engaged and the vehicle in gear, the vehicle started jerking and unexpectedly decelerated. The contact moved over to the side of the road, and the vehicle became inoperable. The vehicle was first towed to the residence and then to the dealer for inspection. The vehicle was not diagnosed or repaired; however, the contact was advised by the dealer that the failure was due to normal wear and tear. However, the contact believed that the failure was caused by the recall repair under Manufacturer Recall Number: SC165A. The manufacturer was not notified of the failure. The approximate failure mileage was 157,000.

Sunroof exploded when driving sounded like a shotgun. This is a known issue by kia.the glass blow upward.

The contact owns a 2011 Kia Optima. The contact stated that the vehicle caught fire while driving at 60 MPH on the expressway. No warning lights illuminated. The contact had some wires replaced prior to the failure. There were no reported injuries, air bag deployment or crash. The driver was able to pull over safely. The fire department was able to extinguish the fire. A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was called but there was no answer. The failure mileage was approximately 35,000. The VIN was not available.

The contact owns a 2010 Kia Forte with a five-speed transmission. The contact received notifications for NHTSA Campaign Number: 18V363000(Air Bags) and NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulics), as well as other manufacturer recalls. The contact made an appointment at a dealer and had the vehicle serviced for the recalls. The contact had to make a second appointment as not all parts were available for the initial appointment. After the contact's second appointment, all recall services were performed, and she was informed that a five-point inspection was also performed on the vehicle. Upon leaving the dealer, the contact stated that while driving at 65 MPH, the vehicle's clutch failed without warning. Due to the failure, the contact was unable to downshift the vehicle and was forced to use her emergency brake to stop the vehicle. The contact sustained severe emotional distress as a result of the failure, as it nearly resulted in an accident. With the assistance of a fellow motorist, the vehicle was towed to her home since the dealer was closed. The contact later called the dealer and had the vehicle towed back to the dealer. Once the vehicle was inspected, the contact was informed that the cabin filter and two front tires needed to be replaced; the contact was also informed that she would need a wheel alignment. The contact declined the repair. The manufacturer was notified of the failure. The vehicle was not repaired and remained in the dealer's possession. The failure mileage was approximately 167,000.

My 2019 Kia Stinger GT2 with approximately 25,000 miles has been out of service since February 12, 2026 for diagnosis and repair of a system issue. The vehicle has remained at the dealership for over two months. Multiple repair attempts have been made, including escalation to Kia corporate engineering. Despite these efforts, the issue has not been clearly diagnosed and no permanent repair has been completed. The vehicle is currently unusable, and the inability to identify the root cause raises concerns that the issue could result in unpredictable or recurring system behavior. Given the reliance on electronic and computer-controlled systems, there is concern about safe and reliable operation if the vehicle is returned without a confirmed fix. The manufacturer has not provided a clear resolution or timeline.

Engine shut off while making a turn. Took car to mechanic and he stated that the car did not display any error messages. The car also over heated while driving in freeway.