KIA Complaints

I am the original owner of a 2016 Kia Sedona, purchased new from the DeMontrond Kia dealership in Houston, Texas, in August 2016. The vehicle currently has 63,400 miles and has been maintained according to standard schedules. Two weeks ago, I noticed a slight knocking sound and took the car to the dealership for an inspection. I was informed that there is sludge buildup in the engine and was told the repair would not be covered under warranty due to alleged owner neglect. The dealership quoted $10,000 for an engine replacement. Prior to this, there were no warning lights or indicators of any issues, and there have been no oil leaks. I have retained most of the records and receipts for the oil changes performed on the vehicle.

In September 2025, an authorized Kia dealership performed recall SC284XM (HECU electrical short fire risk) on this 2012 Kia Sorento. During the repair, the dealership disconnected the battery, resetting the PCM/ECU and clearing all OBD-II readiness monitors including the oxygen sensor monitor. Despite driving hundreds of miles afterward, the O2 sensor monitor has not reached a Ready state. A malfunctioning or unmonitored oxygen sensor creates a direct safety risk — the PCM cannot properly regulate the fuel-air mixture, increasing the risk of catalytic converter overheating, engine damage, and potential fire. The vehicle cannot pass California's mandatory smog inspection and the registration has lapsed, forcing the owner to operate an unregistered vehicle or go without transportation entirely. The dealership has verbally confirmed this is a known model-year defect — the root cause is a software condition requiring a PCM reflash, not achievable through normal drive cycles. This is the second occurrence; the identical failure happened in 2022 after a prior battery disconnect on this vehicle. The vehicle is now held at the dealership 11+ days with no update, no loaner, and an ~$460 estimate for repairs caused entirely by Kia's own recall service. A vehicle actively subject to a fire-risk recall (SC284) was returned to an owner in a condition where the engine management system cannot be properly monitored — compounding the original safety risk rather than resolving it. All this an yet a no no-cost remedy has been issued. This vehicle has been subject to five NHTSA recalls: SC200 (engine fire), SC147 (engine bearing), SC284 (HECU fire), SC172 (fuel pipe fire), and brake-shift interlock defect. Simultaneous complaints filed with Kia Consumer Affairs and CA Bureau of Automotive Repair (Ref: XXX). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Kia Telluride. The contact stated that while driving at various speeds, the vehicle lost automotive power with the check engine and other unknown warning lights illuminated. Additionally, the vehicle stalled several times and with several unknown warnings illuminated. The contact stated that a friend had checked the vehicle and stated that there was no oil inside the engine. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the vehicle started to lose automotive power with several unknown warning lights flashing on the instrument cluster. The dealer was contacted; however, the vehicle was not diagnosed of repaired. The manufacturer was not informed of the failure. The failure mileage was 73,000.

The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power with the check engine and traction control warning lights illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was initially taken to an independent mechanic and then towed to the dealer. The dealer diagnosed the vehicle and retrieved DTC: B001400 and P00A0. The contact was informed that the piston flap and cylinder #1 had failed, and that the engine needed to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 46,803.

White paint is peeling off roof and back hatch. Had been washing car at automatic car wash and noticed edges were all chipping. Stopped wash in car as afraid it would get worse. Just hand washed the roof and now the whole roof is peeling chipping. This has been occurring for over a year. When I bought the car there was a spot on the hood without paint. They repaired it. Didn’t realize the whole car would get like that.

I had just finished charging the vehicle overnight on a Level 2 charger at a family members home. After leaving the driveway and driving a few hundred feet, an error message showed on the vehicle screen saying "Check Electric Vehicle" system, and then later a second message that said to stop the vehicle. I immediately turned the car around parked it in the driveway again and called roadside assistance to have it towed to the Kia service center. The Kia service center confirmed that it was an ICCU (integrated charging control unit) failure, which they replaced 4-5 days later after ordering the part. These error messages were the first and only indicator of the problem, there were no smaller issues leading up to the issue. Because the failure happened within a block of a family member's home, I was able to get to safety. But it could have been a completely different situation had the failure occurred even a few minutes later when I was on the freeway.

Code P0087 on a Kia Telluride indicates that the fuel rail pressure is too low. This means the engine is not receiving enough fuel, often resulting in poor acceleration, stalling, rough idle, and decreased power. It is frequently caused by a faulty high-pressure fuel pump... This is the code is threw when it stalled in busy traffic on a hill. The CEL came on at this point. Then continued to stall. Before this incident, it would periodically stall while in park, or rough idle and prolonged startup. However, this was sporadic and couldn't be recreated when taken to a mechanic. We were coming back from vacation with 5 kids in the car ranging from a baby to a 12 year old. It was towed BY Kia to the nearest dealership. They claimed the recalls were addressed and the software updates cleared the codes. I came home tonight and it almost immediately started acting up again. This is a known and recognized issue in certain other vehicles (like the Sedona) and has been given an extended warranty. I'm not sure why this isn't addressed in all their GDI vehicles with these High Pressure Fuel Pumps. I'm afraid of it dying and being stranded in the heat again with young children, as well as being hit when/if it stalls.

The engine failed completely, it has to be replaced. Yes, it’s available The engine could start a fire. It’s confirmed by an independent service. No, hasn’t been inspected by the manufacturer. The suv started shaking and making a sound, the engine light started flashing all of this in just one hour, and I have to stop.

While making a left turn at a four-way intersection, the passenger side front door opened the latch failed. This vehicle is equipped with motorized door handles that retract/flush when the vehicle is in drive indicating that the doors are locked. The door handles were retracted while driving the vehicle and making the slight left turn. During the turn, the passenger side front door opened and was a jar that could be indicated on the dashboard as well. This would put anybody at risk sitting in the passenger seat or causing an accident from the malfunction and alarm of the door. The vehicle was examined by a service department of a Kia dealership and parts of the door latch and or handle were replaced according to the repair order.

My 2022 Kia K5 GT-Line has had a recurring check engine light fault (P0471 — exhaust pressure sensor circuit) since approximately 9,874 miles in September 2022. The vehicle has been brought to the servicing Kia dealer a minimum of five times for this same fault across nearly 65,000 miles. It has never been permanently resolved. Most critically: dealer repair records from May 2025 (56,501 miles) confirm a technician identified fault code P047100, noted it as a history code, cleared it, test drove the vehicle, and returned it without performing any repair and without informing me. Ten months later, the same dealer presented this identical fault as a $1,121.07 customer-pay repair on a vehicle under active 10-year/100,000-mile powertrain warranty. The repair was only approved after I contacted Kia Consumer Affairs directly — the dealer had not contacted them despite claiming otherwise. The February 2026 repair failed within 15 minutes of pickup. I made five documented phone calls to the dealer over 33 days reporting the failure. No action was taken. The April 2026 repair — sensor and hose replacement — failed within one hour of pickup on April 1, 2026. Of additional concern: Recall SC288/SC288A (Fuel Tank Inspection and ECM Re-Update) was performed on this vehicle twice — July 2024 and August 2025. The ECM governs the exhaust pressure sensor circuit. The P0471 fault first appeared in dealer records between these two recall dates and has persisted through both completions. CARFAX confirms the April 2026 repair involved the engine/powertrain computer module. I am requesting NHTSA investigate whether SC288/SC288A is connected to recurring P0471 faults in 2022 Kia K5 vehicles. Kia Consumer Affairs Case escalated April 2, 2026.