KIA Complaints

Air conditioning has never worked. It was purchased in the winter. As weather warmed, we noticed the air conditioning was never cold. Dropped it off at the dealership. Their first comment before looking at the vehicle was that a rock probably hit it and broke the air conditioning. After inspection they said it was a rock so it isn’t a warranty item. Seems suspicious. Possibly warranty fraud to try to get money from a consumer for a covered defect. If that’s the first thing they suggested was wrong, how often is this happening and is it fraud or a design defect.

The engine burnt through all the oil in it, many miles before an oil change was needed for it.I have taken it to the dealership and the dealership submitted an extended warranty claim for it and despite the fact that the issue is mechanical and covered by the extented owarranty, the claim is being denied.

My car burns oil. I had to have my spark.plugs and engine coils replaced. I was driving and my check engine light came on. Also, my car was sputtering like you wouldnt believe. When i had the spark plugs and ignition coils replaced, the spark plugs were covered in oil. Last year, I got an oil change and within a few weeks the oil was empty. A neighbor told me my car was burning oil. I also took it to an independent mechanic and he said that was an issue with the kia optima.

Hit a deer. Airbag did not deploy or emergency braking system didn't come on. Police took pictures of car. The car is at the repair shop now. Insurance company hasn't stated if it will be totaled. There were no other problems prior to incident.

Transmission went out while driving on highway. Dealership said they need to replace the entire transmission.

The contact owns a 2025 Kia Sportage. The contact stated that the rear-view camera had become inoperable. No warning lights were illuminated. The vehicle was taken to the local dealer, who was initially unable to duplicate the failure. The vehicle was later diagnosed, and it was determined that the failure was with the radio and the camera. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, and a case was opened. The manufacturer denied the buyback request. The failure mileage was approximately 10.

I have been waiting for KIA to repair this recall for over 4 weeks. The local dealership states that the part is on backorder and hasn't arrived yet.

Car only goes 20 mph Engine knock Unsafe to drive I have multiple service repair documentation regarding engine knocking, oil consumption, unable to go above 20 mph. Car frequently goes into limp mode

The contact owns a 2020 Kia Sportage. The contact stated that upon starting the vehicle, the engine made an abnormal knocking sound. The vehicle was taken to the dealer, where it was diagnosed with a cylinder #4 misfire, a knock sensor, and bearing clearance measurement failure. The dealer informed the contact that the vehicle was not covered under warranty because the warranty was on the vehicle with the previous owner. The dealer contacted the manufacturer and was advised that the repair could not be covered under warranty because the failure was considered the consumer’s negligence. The vehicle was not repaired. The failure mileage was approximately 82,000.

My son, [XXX] , has opened a complaint/Case #XXX with Kia. His 2023 KIA Forte had been idle for at least 24 hours when the engine compartment caught fire. He became aware of this when the Fire Department knocked on his apartment door around 4:00 PM 12/26/25 and said they were evacuating the building because a car was on fire. He went outside and was shocked, to say the least, that it was his car. The Fire Department had taken off the hood to extinguish the fire. He removed his belongings once the fire was out. He contacted his insurance company but since it was a holiday weekend, he did not get a call back until 12/29/25. He then filed a claim with State Farm Insurance which was required to get his car towed to a Kia repair location. On 1/9/25, [XXX] [XXX] t Castrucci Auto Shop in [XXX] [XXX] he car was totaled. I talked with [XXX] who was [XXX] between the auto shop and State Farm, told me that once the repair exceeded the value of the car, he was instructed by State Farm it was totaled and there was no need to continue. On or around 3/4/26, Kia sent engineers to assess the damaged vehicle. Kia determined it was an engine fire and the cause was undetermined due to the condition of the engine department. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)