KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 KIA SOUL- Albany, GA
My car experienced engine stall, fire risk, and piston ring failure while returning from a family road trip. Myself, my son, [XXX] old, and [XXX] pup was left in a ditch on a very busy road as the car stalled while driving. My VIN is excluded, however car experienced exact symptoms of recall SC2091. Codes P0300 P0304 P0302 P219D P0303 with no pressure in cylinder 2 and 4.This happened in 0ct 2025 and dealership and corporate do not want to exend goodwill to replace the engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2023 KIA EV6- Chantilly , VA
ICCU Failure. It's been replaced by Kia under warranty. Initially Level 2 charging failed multiple times. Luckily mine didn't die on the road, but it very well could've like others reported.
Source: NHTSA WEB SITE -
2020 KIA RIO- Allyn, WA
The contact owns a 2020 Kia Rio. The contact stated that while coming to a stoplight, the vehicle unexpectedly stalled. There was no warning light illuminated. The vehicle did not need to be restarted. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact was informed by the dealer that the failure could not be duplicated. The manufacturer was not made aware of the failure. The approximate failure mileage was 28,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 KIA OPTIMA- Memphis, TN
The contact owned a 2015 Kia Optima. The contact stated that while driving at 60 MPH, during a DoorDash delivery, the vehicle vibrated. The contact pulled to the side of the road and noticed smoke emitting underneath the vehicle from the right side. The contact exited the vehicle and noticed smoke emitting from underneath the hood. The state troopers were called. By the time the fire department arrived, the vehicle was engulfed in flames, and the engine had exploded. The fire department extinguished the fire. The contact was not injured. No police report was filed. The state troopers believed that the fire was caused by an electrical short. The contact stated that prior to the fire, the vehicle vibrated when idled. No warning lights were illuminated. The vehicle was towed to a towing yard. The insurance company was not notified about the fire. The contact was unaware that NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC) was associated with the VIN. The manufacturer was not notified of the fire. The failure mileage was approximately 174,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 KIA EV6- Oswego, NY
Driving down highway and check electrical vehicle system came on vehicle said pull over as soon as safely possible EV six started to go into turtle mode slow down to half speed then quarter speed before I was able to pull it into a safe spot took it into dealer after having it to be towed ICCU failure and they are ordering a new part for replacement. Also drained the entire 12 V battery.
Source: NHTSA WEB SITE -
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2025 KIA TELLURIDE- Manchester , NH
I own a 2025 Kia Telluride SX X-Line with that is currently under safety recall (NHTSA #26V105, Kia Recall SC362A) involving both front seatbacks. The recall states that there is a safety issue, but there is no remedy available at this time. I contacted Kia Corporate regarding this issue and was assigned case number XXX. I spoke with two separate representatives and was told that there is nothing they can do, even if the case is escalated. During my second call, the representative disconnected the call while I was still asking questions about the safety risks of driving the vehicle with my family. This recall involves structural seat safety, which directly impacts occupant protection in the event of a crash. I regularly transport children in this vehicle and do not feel safe continuing to drive it without knowing the extent of the risk or having any interim solution. Kia has not provided clear information about whether the vehicle is safe to operate, nor have they offered alternative transportation while the remedy is unavailable. I am requesting that this issue be reviewed, including Kia’s handling of this recall and lack of support for affected customers. I am also requesting guidance on whether this vehicle is considered safe to drive under these conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2022 KIA EV6- Beaverton, OR
My car was / is one of thousands of Kia cars based on the eGMP platform to experience an ICCU failure. This is believed to be a design issue. While the repair was covered, reports indicate that the problem is not solved and will re-occur in time.
Source: NHTSA WEB SITE -
2021 KIA SOUL- Cortland, OH
DEALER ADMISSION OF NON-COMPLIANCE: I am updating my complaint to document that Kia of Streetsboro is officially refusing to perform the mandatory mechanical inspection required by Recall SC336. Despite the vehicle suffering from "Loss of Motive Power" (stalling in traffic) and "Abnormal Engine Noise," the dealership’s service department stated via text on March 17: "I asked my manager and he said as of right now since your vehicle passed the tablet we cannot do anything else." The dealer further stated: "I suggest calling consumer affairs since you have an open case and letting them know what's going on and seeing if they can help." TECHNICAL VIOLATION: The dealer’s refusal based on a "tablet pass" is a direct violation of TSB SC336, Step 18c, which states that if a vehicle exhibits mechanical symptoms that "contradict a PASS result," the dealer MUST open a Techline Case for further instructions. By their own admission, the dealer is choosing to follow a "manager’s" opinion rather than the Federal Recall Protocol. They are attempting to release a vehicle that is actively stalling at intersections, which they define as an "Early Warning" system success, while ignoring the actual mechanical failure (the stalling). SAFETY RISK: This is a documented Ineffective Remedy. The dealer is punting the safety diagnosis to a "Consumer Affairs" call center rather than performing the borescope and Techline escalation required by the NHTSA. I am reporting this dealer for knowingly attempting to return a stalling, unsafe vehicle to a consumer while claiming the recall is complete.
Source: NHTSA WEB SITE -
2022 KIA SPORTAGE- Woodstock, GA
Had my oil changed less about 3k miles ago and my oil like flashed on and then off. I check my oil and I have no oil. I should be able to go 5k miles. Took it to Goodyear and he check for leaks and other things and it's an oil consumption issue and said there should be a recall on my engine. I will be taking it to the dealership. My car has about 70k miles on it. It should not be burning through oil like this.
Source: NHTSA WEB SITE -
2025 KIA EV9- oakton, VA
These Hankook iON Evo tires started vibrating wildly at the first service that I took the car to for a rotation. We took it back to the dealership (Ourisman Kia in Fairfax VA) three times where they kept the car for several days to diagnose. After opening the tires up, they state that the inner sound insulating foam on all four tires has separated. The tires were at 7/32 and now 5/32 and the car only has 18,200 miles on it. The tires have a 50k treadwear warranty, but this isn't covered as part of the warranty. The inner foam separation on a Kia EV9 is a known issue and widely discussed on the internet. For an $80k vehicle with OEM tires that cost over $1500 to replace, it's ridiculous that they aren't covered by the dealership or by Hankook.
Source: NHTSA WEB SITE