KIA Complaints

Auto dealer fraud 8/3 2024 dealership sold me a title washed lemon with major safety hazards Defective unrepairable components Discovered later after purchase P0885 limp mode Fire hazard the vehicle may catch on fire when parked Went back to the dealership that I purchased from for a P0885 on December 4 2024 Returned Back to me march 18 2025 with a blown motor I asked the tow truck driver to be a witness to me firing up the vehicle for documentation Rey Prado of Prado towing located in Delaware he can verify my account Of events will give statement Dealership breached a bonded contract from a November 2021 purchase a 2004 ford f 250 super duty pick up truck vin# [XXX] and placed the title on the loan for the 2006 Kia Sedona without my prior knowledge the vehicle was purchased August 8 2024 with the cosign on August 21 2024 the dealer and staff purposely held the the buyer’s and purchasing agreement to pack the loan , the purchase agreement was finally given to me December 13 2024 after months of delay from the owners and staff . Owner finally told me on a march 17 2025 phone call he kept my title as a vested interest after I paid it off full in our contract agreement 8 months after the contract was signed the dealership operated in a Criminal Civil Rico fashion with me and is and has been extremely uncooperative with since I have been demanding all the original contracts for both vehicles , on February 20 while reviewing documentation that I was told was my title release forms I noticed a difference in dates they had me sign and date at the bottom 12/13/24 but the top of of the document it had a date of 12/2/2024 I didn’t realize this at first because they had me so confused about the van deal the truck title it seemed very systematic and intentional like they were purposely trying to confuse me about both contracts and my title it’s been a nightmare since then Please please please some one help my my mind and body are suffering because of this INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Pulling out of garage, car warned of limited speed and then within about 30 seconds completely shut down-- could not move, operate locks, etc. Car could not be started again and had to be towed away. 12v battery had been drained down to 4v due to failure of ICCU unit. Dealership replaced entire ICCU unit and fuse.

ICCU failure. It blew up my home charger and shorted out. Would no longer charge the car on level 1 or 2 charger.

The contact owns a 2023 Kia Carnival. The contact stated that upon starting the vehicle, while driving at various speeds, there was an abnormally strong fuel odor coming from the vehicle. There was no warning light illuminated. The vehicle was taken to two separate dealers, where the contact was informed that the VIN was not under recall. The contact was given a diagnostic fee from the dealers, but declined to pay for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 35,000.

The contact owns a 2013 Kia Optima. The contact stated that while driving 5 MPH and attempting to make a right turn, the air bag deployed unexpectedly. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed, and it was determined that the clock spring and air bag needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the issue would be escalated to the proper department. The approximate failure mileage was 107,000.

vehicle will not charge properly due to ICCU failure, causing it to not charge the 12v battery which could have caused it to run out of battery at any moment causing the car to stop operating while driving which could have caused an accident, particularly because I do mostly highway driving. The dealership has confirmed the ICCU failure. While it supposedly got the previous recall fixes, that did not prevent it from failing.

The contact owns a 2022 Kia Sorento. The contact stated that while driving at an undisclosed speed, the sunroof exploded without impact. There was no injury sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 86,296.

The contact owned a 2018 Kia Sorento. The contact stated that while driving approximately 40 MPH, another vehicle had abruptly attempted to merge into the opposite traveling lane and caused the front end bumper to crash into the Front Driver-side door of the other vehicle. No warning lights were illuminated. The air bags did not deploy. The vehicle was towed away to a local tow yard. A Traffic Accident Information form was filed by the local police department. The vehicle was deemed a total loss by the opposite insurance provider, and the contact was not deemed at fault. In addition, the contact was taken out of the vehicle safely by paramedics and was taken to a nearby UgentCare where he sought medical attention for neck and hand pains and severe mental distress. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.

Purchased a brand new 2025 Kia Telluride SX-Prestige X-Line on May 19, 2025. On or about December 20, 2025, my husband was driving (I was the passenger) in stop/start traffic when the engine shut off and the panel displayed “Put vehicle in Park or Neutral and Restart the Engine.” Since traffic was stopped, he put the vehicle in Park and restarted the engine. The vehicle started right up and we went on our way. However, on Saturday, January 10, 2026, the check engine light came on. I contacted the maintenance department at Buchanan Kia (where I purchased the vehicle). He asked if the vehicle was having any other issues. It was not, so we scheduled a maintenance appointment. I was told we could drive the vehicle, so we did. On our way home, doing 40 mph down, thankfully, a back road, the engine stopped, all systems shut down including steering/braking and the panel displayed “Put vehicle in Park or Neutral and Restart the Engine.” My husband was driving, he coasted the vehicle to a stop, put it in Park and the engine restarted. We were about 10 minutes from our house. In those 10 minutes, the engine shut off and displayed the message two more times. At this point the engine was running rough and would not idle. I again called the maintenance department and the vehicle was towed into the service department. The issue could not be replicated by the service department and we retook possession on February 3, 2026. I have sent a formal notice to Customer Care Center, Kia America, Inc. via certified mail, return receipt requested. I am filing this report as a precaution in the event something happens and someone is injured due to this malfunction.

In April 2025 my vehicle had a recall (1: SC336 or 25V099), I brought it into a Kia dealership, they said it failed the test, and needed a new engine (i was without a vehicle for weeks, dealership said they did not have any loaners until after 14 days). They then call back weeks later saying the test was faulty, and i could have my car back. They said to keep an eye on it if there are any issues regarding the recall to come back. One morning i started my car, and was driving luckily in a 30mph, my car started to shake, would not speed up/move much, the check engine light came on, almost coming to a complete stop in the middle of a busy road. I was able to move it to the side, turn it off for a bit, once turned back on it was fine. My father who has a background in automotive mechanics checked the oil and noticed there was barely in it- (although just having it been changed) which looks like the oil consumption is fast and going somewhere. I immediately took it to a Kia dealership and they said I would have to go through a whole oil consumption test but it would not be a guarantee fix for engine replacement due to me not going to a dealership, or oil change business. Although my father who changes it, has all the receipts of oil purchase and capability of changing it himself. My oil is changed always in the proper timeline/miles. Which i have a alert on my car to notify me of this. I have noticed the kia does not give an alert when there is "low" oil. I have to drive around with extra oil, and check it almost daily just incase. I am worried that it will stop again but on a busy highway and result in a accident. I am concerned that the recall test was faulty and is resulting in major car issues, for something that is not even that old. As of yesterday i turned my car on and it was shaking and the engine light came on. I have not turned it on since, i will be returning to the dealership today.